Crowne Plaza White Plains-Downtown

Hotel Front Desk: 1-914-6820050

Hotel Fax: 1-914-6820405

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Westchester County Airport (HPN)

- Distance from hotel: 8 MI/ 12.87 KM South West l

LaGuardia (LGA)

- Distance from hotel: 25 MI/ 40.23 KM North East l

- Grand Central Pkwy East towards Eastern Long Island merge on I 678 North Exit 9E Take I678 North to Mamaroneck Ave Exit exit 23N Right on Mamaroneck Ave right to Bloomingdale Rd Left onto Maple Ave right onto Hale Ave Hotel will be on the right hand side.

JFK International Airport (JFK)

- Distance from hotel: 32 MI/ 51.5 KM North West l

- I 678 North to Mamaroneck Avenue Exit, exit 23N, Right on Mamaroneck Avenue, slight right to Bloomingdale Road, Left onto Maple Avenue, right onto Hale Avenue, Hotel will be on the right hand side.

Metro North White Plains

- Distance from hotel: 2 MI/ 3.22 KM North East

- Turn LEFT onto MAIN ST, Turn RIGHT onto S BROADWAY. Continue to follow S BROADWAY,Turn SLIGHT LEFT onto S BROADWAY, Turn SHARP LEFT onto MAPLE AVE, Turn LEFT onto HALE AVE,

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 12.00 USD

- Valet Parking Available

- Valet Parking Fee: 18.00 USD

- Parking is $12 USD per day with in and out privileges

Print Hotel Fact Sheet

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As you look for a place to stay in White Plains, NY, remember our hotel's premier downtown location.
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Guest Reviews

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Overall Experience


based on 332 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
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  • 2 Stars
  • 1 Stars



July 23, 2014


you should have breakfast available all day

or at leasr till 2.00 in the afternoon.

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Don’t count on using the internet!


July 23, 2014

I arrived at the hotel at 3:30AM and the room looked beautiful; however, the room smelled like it was mildew. I called down to the front desk and the representative told me that I could change rooms to the room next door (I was in room 335). When I went to the front desk I was told sorry the room has been taken. I was at this hotel because of a wedding and the whole family was on the same floor except for the bride/groom. I also had trouble connecting to the internet (the IP adopter was being used by someone else) and I was told over and over again that the router would be rebooted but it was never done. I went downstairs to the Business area but there were children there all day listening to music or playing games. I was not able to complete my reports for work and I missed an important deadline. I was under the impression that I could work and relax at this hotel but I was completely wrong.

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Could Use Some Improvement


July 23, 2014

I have always enjoyed the Crowne Plaza White Plains. We used them for our wedding guests and have stayed several times since even though we live in Yonkers. However, this most recent stay I think could have been improved. First, the guest gift bags were not available when we checked in after hours. I don't see why these cant be at the front desk for guests who are part of the bridal party or for some reason have to check in after the wedding. Needless to say, I called in the morning and waited over a half hour without a return call of the status of the gift bags. When I approached the front desk after checking out they were very helpful. Perhaps it was one of the individuals checking people in that declined to return my call. With respect to the bar - its great that everyone can meet after hours and enjoy some more time together however I didn't realize the bar was open for people to come off the street with their own liquor. They were not guests at the hotel and were taking up several couches with their own drinks. In addition, someone dropped a glass and the bartenders had to be told several times that there was broken glass on the floor before calling someone to clean it up. The broken glass happened right in front of them in the bar area. Finally, I think when cleaning the rooms the room service attendants should ensure the alarm clock is disabled. We were woken by the alarm clock at 6 am. It would be a nice touch. I really enjoyed the room spray and night kit. That was a nice touch.

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Wonderful Property


July 21, 2014


An excellent experience! Staff at check-in was efficient, helpful, and courteous. We were recognized as Platinum Elite members and assigned a very comfortable room. Thanks also for the Breakfast Buffet which was complimentary and delicious. We really enjoy the Crowne Plaza brand.

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