Crowne Plaza Wuhu

Hotel Front Desk: 86-553-3888999

Hotel Fax: 86-553-3888666

Hotel Email: hotel@crowneplazawuhu.com

Check In: 2:00 PM | Check Out: 12:00 AM | Local Time: 7:30 PM


Airport
Nanjing Lukou Airport (NKG)

- Distance from hotel: 55.92 MI/ 90 KM South l

- Driving from the Nanjing Lukou Airport, take the high way of NINGMA and MAWU to Wuhu.

Hefei Luogang Airport (HFE)

- Distance from hotel: 93.21 MI/ 150 KM East l

- Driving from the Hefei Luogang Airport to the Southeast direction, take the high way of HECHAOWU to WUHU.

Train
Wuhu Train Station

- Distance from hotel: 2.49 MI/ 4 KM North East

- From Beijing East Road to west direction about 3km, at the cross of Beijing Road and Zhongshan Road,, turn right on Zhongshan Road, go straight about 1km at the cross of Zhongshan Road and Shenyuan Street, our hotel is on your left hand.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

Choose Crowne Plaza Wuhu for your board meeting, conference or cocktail reception. We host banquets for 500 as effortlessly as we stage seminars for 5, and we'll tailor our rooms to make your event a celebration. Let us show you how to make business easy and inspirational.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 46 reviews
88%
Recommend This Property
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Ratings Breakdown

46reviews

  • 5 Stars
    18
  • 4 Stars
    16
  • 3 Stars
    8
  • 2 Stars
    2
  • 1 Stars
    2

感受到宾至如归的感觉

By

17 October 2014

club

在入住前已经准备好我的房卡,马上识别我的会员身份。在房间里准备好了小点心、欢迎信。并做好了夜床服务。这是一次很满意的住宿经历。

Posted byHotelStaff
24 October 2014
尊敬的宾客,感谢您入住芜湖侨鸿皇冠假日酒店。我们非常高兴得知你对此次入住表示满意。为每一位宾客提供最佳的入住体验是我们一直以来的工作目标。再次感谢您对我们的肯定和支持,期待您的再次光临!
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房间不干净,管理混乱,服务态度差。

By

11 October 2014

platinumelite

总计定了两个晚上,承诺了行政待遇\升级江景\无烟。
第一天入住,大厅到处是抽烟的人,没有人劝阻.办理入住,进入房间,浴缸里有一块脏毛巾作为欢迎礼物,被单里有两根长头发。致电要求更换房间,自己搬运行李。晚上被烟味熏醒,才发现是吸烟房。
第二天退房到别的地方。
第三天到店,要求的无烟房没有准备。入住后,17:30到行政酒廊,里面吵杂不堪,所有的餐盘、水果、饮料都空的。通知唯一的工作人员添补,她还不相信。对进入的客人不闻不问,低头做自己的事。人多又没有什么喝的,就先到外面吃饭。
晚饭后,20:00前回到行政酒廊,想要点水果喝点东西,被告知已经结束。提出行政酒廊的标准等意见,她始终端坐着,爱理不理,你讲你的,对于客人表示的很不尊重。并对我提出的问题不认可,顶撞,认为我不应该有意见。我要找值班经理投诉,她回复“找谁都可以,无所谓”。
值班经理态度不错,耐心听取意见。
整体感觉该酒店问题比较多,这么明显的脏毛巾在查房时还没看到!对于客人的要求不重视!不尊重顾客,爱理不理,甚至直接顶撞!从来没有在别的酒店遇到的。

Posted byHotelStaff
17 October 2014
尊敬的宾客: 感谢您下榻芜湖侨鸿皇冠假日酒店。我们非常抱歉得知您在入住期间遇到的问题,我们已将您的意见反馈至相关部门根据实际情况予以整改。对于给您带来的不便我们再次向您表示真诚的歉意。我们一定会不断努力致力于为每一位宾客提供最佳的入住体验。希望我们会继续得到您的关注和支持!真诚期待您的再次光临!
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中规中矩的酒店

By

11 October 2014

酒店工作人员态度和蔼。但是感觉前台业务不是很熟悉,问她的事情需要打电话向上咨询,有的事情回答的还是错的。

Posted byHotelStaff
17 October 2014
尊敬的宾客: 感谢您对近期入住芜湖侨鸿皇冠假日酒店给予的点评。我们很抱歉得知您在入住期间遇到的问题,我们会将您的意见反馈至相关部门加强员工培训。希望我们会继续得到您的关注和支持!期待您的再次光临!
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泳池水太冷

By

09 October 2014

club

水太冷,无法达到温水泳池的标准;
礼宾人员太少,没有主动服务;
早餐厅食物选择品种一般,环境较好;
前台小姐服务到位,由于带着老人一起出行,协调了联通房方便照顾。

Posted byHotelStaff
11 October 2014
尊敬的宾客:感谢您选择芜湖侨鸿皇冠假日酒店与家人一起共度美好欢聚时光。位于酒店5楼的恒温泳池温度一直控制在约28摄氏度,建议您和家人在泳前适当热身。关于您反映的问题,我们会反馈至相关部门加强培训。希望我们会继续得到您的关注和支持!期待您的再次光临!
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