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Rated 4.5 out of 5 by 133 reviewers.
Rated 4.0 out of 5.0 by 冰箱问题 冰箱中有上一位客人遗留的饮品未处理 冰箱中有上一位客人遗留的饮品未处理 冰箱中有上一位客人遗留的饮品未处理 冰箱中有上一位客人遗留的饮品未处理 冰箱中有上一位客人遗留的饮品未处理 冰箱中有上一位客人遗留的饮品未处理 冰箱中有上一位客人遗留的饮品未处理 冰箱中有上一位客人遗留的饮品未处理 冰箱中有上一位客人遗留的饮品未处理 冰箱中有上一位客人遗留的饮品未处理 August 22, 2014
Rated 5.0 out of 5.0 by 服务周到,设施完备 房间比较宽敞非常舒适,服务特别主动周到,入住时前台的工作人员主动引导我电梯的位置,退房时也主动询问是否需要叫车,门口的服务生的 服务也很周到。 August 19, 2014
Rated 3.0 out of 5.0 服务一般 服务质量需要提高 前台人员的服务态度及工作效率都需要大幅提升 有些情况下对于客户的要求就算拒绝也应该有合理的理由,而不是一味的拒绝,同时应该考虑到客户的感受 酒店硬件设施还不多 August 18, 2014
Rated 5.0 out of 5.0 by 环境舒适 酒店的环境非常舒适,房间和床铺都令人可以舒适的享受室内的生活。 酒店的健身和游泳环境还可以,有点小小的瑕疵就是更衣室没有池子。 酒店外部环境可能是在装修的原因,不由感觉到很优美和舒适。 August 14, 2014
Rated 5.0 out of 5.0 by 总体不错 服务人员态度很好,很温馨。设施干净,很安静。早餐合理搭配,给人更多的选择空间。泳池恒温,很适合放松身心。 August 13, 2014
Rated 5.0 out of 5.0 by 环境很好 酒店环境很好,很舒。 提供的服务很周到,地理位置也不错,很适合旅途中作为休息的酒店。本次出行很匆忙,没有来得及体验酒店的酒吧,游泳池,水疗,健身中心等服务很遗憾。下次出行有机会还会做出同样的选择。 August 12, 2014
Rated 5.0 out of 5.0 by 服务很好,设施舒服 房间不错,服务很好。位置一般,但是什么都方便。可能是旺季一点钟要退房。现在酒店一般都是两点退房,中午饭还没有吃就要拖着行李走,如果可以改善就更好了。 August 11, 2014
Rated 3.0 out of 5.0 by 沐浴的水温可以有40 度。 :( 既然承诺了水温40 度, 那么就应该实时监测水温, 而不是需要的时候查到其实还不到37 度。 并不是每一个客人都习惯用冷水洗澡, 尤其出现病人的时候, 这个很麻烦。 坦白说这一点是此行最为不满意的地方。 所以我不会推荐给我的商务团队。 August 10, 2014
Rated 4.0 out of 5.0 ROOM 1018 ROOM 1018 The shower didn't work hot water like not hot. August 4, 2014
Rated 5.0 out of 5.0 服務很棒 服務態度佳,非常熱誠 硬體設施完善 游泳池,健身房 交通性非常便利 購物商場的品項也非常充足 用餐的環境亦相當舒適 August 4, 2014
Rated 5.0 out of 5.0 by 非常好的入住,非常喜欢。 由于是白金会员,酒店免费升级到行政房,并且不必做预授权,感觉酒店对白金会员的认可,早餐和行政酒廊的食物都非常可口,小孩尤其满意,室外泳池也很不错,虽然酒店旁边在装修,但并没有影响到住客,酒店的位置很好,还有到机场的免费巴士,总之,一切都很满意,期待第三次入住。 August 2, 2014
Rated 5.0 out of 5.0 by 整潔,舒適 價格高了一些,免費的機場穿梭巴士班次太少,出入較不方便,房間舒適整潔,下次還會考慮入住. 價格高了一些,免費的機場穿梭巴士班次太少,出入較不方便,房間舒適整潔,下次還會考慮入住. July 30, 2014
Rated 4.0 out of 5.0 by Xiamen Experience It is a very comfortable hotel, meeting the expectation of a 5 star hotel in a third level city. The Chinese restaurant on 4th floor is well managed by the Manager. She has offered great service and idea to choose finest Chinese food. Sightseeing and availability of taxi in Xiamen are disappointing. It fails to meet the minimum standard expected by the overseas tourist. Instead of staying 4 nights, we left a day earlier. We are very happy with the Crowne Plaza quality, we will choose Crowne again in our next destination. July 29, 2014
Rated 5.0 out of 5.0 by 居住安寧,早餐豐富。 整體來說,酒店住起來舒適,公共設施也很齊全,早餐很豐富,種類多可適合大眾的選擇,值得入住,是休閒旅遊或攜帶全家人旅遊入住的好酒店,贊........贊。 July 29, 2014
Rated 5.0 out of 5.0 商务和休闲均可选择的优质酒店 每年都很多次去厦门出差、开会和休息,因为就近入住的原因,入住过厦门英迪格酒店,感觉非常好!因为这次距离的关系选择了磐基皇冠假日,整体体验超出我的意料,我在旅游高峰时候对酒店的服务期望值比较低,特别是两周前刚在大连洲际入住两晚,甚是失望!尽管厦门只有两家洲际旗下的酒店,选择的范围有点小,但是我相信除非开会必须住在会展中心酒店之外,我一定会选择英迪格或磐基皇冠假日。 July 27, 2014
Rated 5.0 out of 5.0 by 非常棒的酒店 整体上非常棒,提点不足之处吧: 1. 出租车比较难叫,只能前台员工去马路上拦车,而且只是一条小马路,结果可想而知。是否可以跟出租车公司联系好,使用电话叫车?或者使用酒店循环班车送客人去一些常见地点。 2. 早餐一般 3. 房间有些设施待更新,比如本人的床头的蒙皮就有不少破掉的地方,看上去不是很舒服 July 27, 2014
Rated 4.0 out of 5.0 by 房间隔音不好,服务一流 酒店外面环境一般,因为有工地在近旁,有碍观瞻。房间的隔墙很薄,其他住客电视、淋雨、谈话声音都听得到。当有住客大吵大闹时完全无法入睡,深夜被惊醒,很吓人。 服务人员态度适宜,热情但是保持距离,不令人窘迫。 July 23, 2014
Rated 5.0 out of 5.0 by Great service & Comfortable room & Delicious food I like the enthusiasm welcome to open the door, the front desk very sweet smile, restaurant service gently ask... Everything is so beautiful, I'll come again July 21, 2014
Rated 5.0 out of 5.0 by Sofa The sofa in lobby is too big but not so comfortable to sit. July 20, 2014
Rated 4.0 out of 5.0 早餐和交通完全不行 早餐是我在厦门入住的五星级酒店里最差的,甚至不如某些四星级酒店,9点多就不更新菜品,没有体现任何厦门特色的食物,水果完全是敷衍。非常让人失望。 酒店交通安排也有问题,永远在门口等不来出租车,需要步行外出400米才能打到车或则等待偶尔运客人过来的出租车。 酒店去机场的班车就是个笑话,上午只有一班8点去机场,下一班就到下午14点30了。拜托,这是五星级酒店的标准吗?打不到车且没有班车 July 15, 2014
Rated 1.0 out of 5.0 by 酒店附件很吵 酒店在闹市区,正好在转盘附近,隔音效果非常差劲。刚好旁边在装修。世界杯期间,看球到6点睡觉,装修的8点开始。让人崩溃的噪音,没有得到酒店方的道歉。到优悦会投诉也没有结果。。。。很让人失望的入住体验 July 14, 2014
Rated 3.0 out of 5.0 by Large Room, poor accessories The location of the hotel is next to a shopping/dinning district, however the traffic makes the outing very inconvenient, as some taxi driver wanted to avoid to drive by during peak hours. The luxury of the hotel is the relative large room. You get a corridor connecting walk-in wardrobe, bedroom, and 10+ sqm size bathroom. Considering the location, this is surely an advantage. However the furniture is old though well maintained. Especially the TV is a 720p old fashioned one. I can't imagine this could match Crowne Plaza in the year of 2014. Breakfast is quite acceptable, but I do recommend the hotel considering bringing some local dishes to the breakfast such like satay noodle. July 8, 2014
Rated 5.0 out of 5.0 by 服務相當好 客服人員親切,熱心指引附近之環境,讓旅客能夠略為熟悉當地環境。為可以在注意一下住宿人員之菸蒂勿亂丟,才能避免火災發生 July 3, 2014
Rated 4.0 out of 5.0 by VP for VIP clients caring one of two my booked rooms had been missed in calculating to my mileage points, one room's bill was printed with wrong information. July 1, 2014
Rated 2.0 out of 5.0 by Comfortable Bed but not a great choice of food for westerners Stayed here for 2 nights during a recent business trip and would probably look at alternative hotels for my next stay when visiting Xiamen. June 30, 2014
Rated 3.0 out of 5.0 by 挻好 性價比都不錯,下次來廈門都會選擇這間酒店.至少写入 50 个字符也太多了吧..................................................... June 29, 2014
Rated 5.0 out of 5.0 by 環境幹淨 內部環境幹淨'整齊,整體感覺良好,外觀看來也很舒服. 進出動線及服務人員都很有禮貎 如果還有機會的會,會再考慮此一飯店入住 June 29, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 1.接待客人彬彬有礼 2.礼宾服务周到细致 3.办理入住快速效率 4.床铺舒适,考虑周到 5.环境一流,温馨如家 June 29, 2014
Rated 5.0 out of 5.0 by 服务一流,环境舒适 酒店环境和服务都非常好,每次出差到厦门都会选择入住磐基皇冠假日酒店,希望对于常住客人在非活动期间也能给予免费客房升级。 June 24, 2014
Rated 5.0 out of 5.0 by 服务一流,房间温馨 前台登记服务态度非常好,登记完后,有服务生很热情帮助带至电梯间。进出宾馆都有服务人员至门口热情打招呼,出门后也有服务员热情帮助叫出租车。 June 23, 2014
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