Crowne Plaza Xi'an

Hotel Front Desk: 86-29-88668888

Hotel Fax: 86-29-88669289

Hotel Email: info@crowneplazaxian.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Xi'an Xianyang International Airport (XIY)

- Distance from hotel: 24.23 MI/ 39 KM North West l

- Driving from West Airport Express high way all the way to the South, about 30 kilometers reaches west 3rd Ring Road, then drive through the 3rd Ring Road to the West 2nd Ring Road, then drive along the 2nd Ring Road all the way to the East about 5 kilometers, then reaches Chang'an interchange, and 500 meters to the west to the main entrance of Crowne Plaza Hotel Xian

Subway

Shaanxi Stadium Station

- Distance from hotel: 0.12 MI/ 0.2 KM East

- Driving directly from the Shaanxi Stadium Station to the west about 2minutes, then reaches the cross road of south 2nd Ring Road and Zhu Que Zhong Road, Crowne Plaza Hotel Xi'an

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Self-Parking Fee: 120.00 CNY

- Valet Parking Available

- Parking Spaces are free of charge for all hotel guests except hotel visitors, employee parking is prohibited at all time in the hotel Parking Spaces.

Print Hotel Fact Sheet

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Hotel Highlights

Our hotel features 312 guest room & suites, including club floor rooms. We have two restaurants, and a lobby lounge. The hotel presents a full meeting and event facilities. The Grand Ballroom is one of the largest with 1880 square meters of space and is pillar-free with a ceiling height of 10.5 meters. It can accommodate up to 1,775 guests.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 160 reviews
85%
Recommend This Property
Read All Reviews

Ratings Breakdown

160reviews

  • 5 Stars
    107
  • 4 Stars
    35
  • 3 Stars
    10
  • 2 Stars
    5
  • 1 Stars
    3

服务一般

By

2015 三月 01

platinumelite

非常差的停车和服务,出入三次均无人引导,酒店工作人员每次都是在和别人聊天,不顾任何顾客车辆进出。当面指正问题时,仍不以为然。

Posted by HotelStaff
2015 三月 02
尊敬的贵宾,您好,非常感谢您入住西安皇冠假日酒店,并且与我们分享入住体验。由于保安人员的态度造成的服务问题,未能达到您的期望,我们深感抱歉。您所提到的问题已经反馈至相关部门,我们确保此类问题将不再发生。您的意见帮助我们不断进步,诚挚感谢您对我们工作的支持。我们再次期待为您奉上愉悦的入住体验。再次向您的惠顾与建议致谢!
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非常满意

By

2015 二月 28

platinumelite

对这次入住非常满意。前台态度非常nice,房间设施也很新。就是没有落地窗有点遗憾,不过给的房间能看到小雁塔很不错。另外酒店外打车比较困难。

Posted by HotelStaff
2015 三月 03
尊敬的贵宾,感谢您对西安皇冠假日酒店的好评和喜爱!非常高兴您对酒店员工和服务的称赞。出门在外,住得舒心是每个旅者的期望,也是酒店服务的终极目标。我们会不断努力,令旅途尽善尽美。期 待再次入住西安皇冠假日酒店!
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床铺舒适,服务一流

By

2015 二月 27

platinumelite

只谈不足,房型被分割的太多,有点压抑感,别的没有什么问题。如果可以减少因户型所带来的压抑感,就更好了

Posted by HotelStaff
2015 二月 28
尊敬的贵宾,感谢您对我们酒店客房提出了宝贵意见与建议。由于楼体原构造,导致客房的布局未能让您拥有舒适的入住体验,我们感到抱歉。您的反馈意见对我们非常重要。关于您所反映的问题,酒店已经反映至领导层,共同商讨解决方案。我们始终致力于为客人提供更好的入住体验。再次感谢您对酒店一直以来的支持,期待再次莅临西安皇冠假日酒店,您将会发现我们所作出的完善与改进!
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服务很好,床和床垫不舒服

By

2015 二月 27

club

服务很好,就是床的配置差点。床垫躺上去有种向下滑的感觉,而且很烧,夜里很热。床很窄,应该是1.5米大床房,在国外这就是单人床的宽度。大床应该至少1.8米才舒适。

Posted by HotelStaff
2015 二月 28
尊敬的贵宾,感谢您对我们酒店客房提出了宝贵意见与建议。由于客房床和床垫未能让您拥有舒适的入住体验,我们感到抱歉。您的反馈意见对我们非常重要。关于您所反映的问题,酒店已经反映至客房部进行检查和改进。我们始终致力于为客人提供更好的入住体验。再次感谢您对酒店一直以来的支持,期待再次莅临西安皇冠假日酒店,您将会发现我们所作出的完善与改进!
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