Crowne Plaza Xi'an

Hotel Front Desk: 86-29-88668888

Hotel Fax: 86-29-88669289

Hotel Email: info@crowneplazaxian.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Xi'an Xianyang International Airport (XIY)

- Distance from hotel: 24.23 MI/ 39 KM North West l

- Driving from West Airport Express high way all the way to the South, about 30 kilometers reaches west 3rd Ring Road, then drive through the 3rd Ring Road to the West 2nd Ring Road, then drive along the 2nd Ring Road all the way to the East about 5 kilometers, then reaches Chang'an interchange, and 500 meters to the west to the main entrance of Crowne Plaza Hotel Xian

Subway

Shaanxi Stadium Station

- Distance from hotel: 0.12 MI/ 0.2 KM East

- Driving directly from the Shaanxi Stadium Station to the west about 2minutes, then reaches the cross road of south 2nd Ring Road and Zhu Que Zhong Road, Crowne Plaza Hotel Xi'an

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Self-Parking Fee: 120.00 CNY

- Valet Parking Available

- Parking Spaces are free of charge for all hotel guests except hotel visitors, employee parking is prohibited at all time in the hotel Parking Spaces.

Print Hotel Fact Sheet

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Hotel Highlights

Our hotel features 312 guest room & suites, including club floor rooms. We have two restaurants, and a lobby lounge. The hotel presents a full meeting and event facilities. The Grand Ballroom is one of the largest with 1880 square meters of space and is pillar-free with a ceiling height of 10.5 meters. It can accommodate up to 1,775 guests.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 158 reviews
85%
Recommend This Property
Read All Reviews

Ratings Breakdown

158reviews

  • 5 Stars
    106
  • 4 Stars
    35
  • 3 Stars
    10
  • 2 Stars
    4
  • 1 Stars
    3

床铺舒适,服务一流

By

February 27, 2015

platinumelite

只谈不足,房型被分割的太多,有点压抑感,别的没有什么问题。如果可以减少因户型所带来的压抑感,就更好了

Posted by HotelStaff
February 28, 2015
尊敬的贵宾,感谢您对我们酒店客房提出了宝贵意见与建议。由于楼体原构造,导致客房的布局未能让您拥有舒适的入住体验,我们感到抱歉。您的反馈意见对我们非常重要。关于您所反映的问题,酒店已经反映至领导层,共同商讨解决方案。我们始终致力于为客人提供更好的入住体验。再次感谢您对酒店一直以来的支持,期待再次莅临西安皇冠假日酒店,您将会发现我们所作出的完善与改进!
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服务很好,床和床垫不舒服

By

February 27, 2015

club

服务很好,就是床的配置差点。床垫躺上去有种向下滑的感觉,而且很烧,夜里很热。床很窄,应该是1.5米大床房,在国外这就是单人床的宽度。大床应该至少1.8米才舒适。

Posted by HotelStaff
February 28, 2015
尊敬的贵宾,感谢您对我们酒店客房提出了宝贵意见与建议。由于客房床和床垫未能让您拥有舒适的入住体验,我们感到抱歉。您的反馈意见对我们非常重要。关于您所反映的问题,酒店已经反映至客房部进行检查和改进。我们始终致力于为客人提供更好的入住体验。再次感谢您对酒店一直以来的支持,期待再次莅临西安皇冠假日酒店,您将会发现我们所作出的完善与改进!
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Great stay in Crowne Plaza Xian

By

February 27, 2015

Great stay over Chinese New Year in a fascinating city! Hotel staff were fantastic and the hotel is in a good location, within a short subway journey of the old city.

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整体满意,服务细节有待提高

By

February 27, 2015

入住期间服务整体满意,根据个人要求在床上加了硬床板,睡起来很舒适。不足的是,本人上午12点左右到达酒店,被告知可以提前check in,需要40分钟左右,但是一直等候,其间两次询问是否可以,都回复没有准备好,好了会通知,最后入住已经下午2点多了,多耽误了一个多小时的时间,感觉很不好。

Posted by HotelStaff
February 28, 2015
尊敬的贵宾,感谢您入住西安皇冠假日酒店,并且分享您的入住体验。我们很高兴获悉您对服务满意。让每位客人都能享受宾至如归体验是我们不懈的奋斗目标!但我们也十分遗憾地看到,未能及时为您办理入住登记,我们对此深表歉意。这些反馈和意见对我们非常重要,且成为今后改进和完善的重要依据。欢迎您发送邮件至duty.mgr@crowneplazaxian.com或者拨打029-8866 8888客服热线与我们联系。再次感谢您的惠顾莅临,真诚期待您下次造访古城西安继续选择西安皇冠假日酒店!
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