Rated 4.6 out of 5 by 42
Rated 3.0 out of 5.0 by JFCN 服务水准还待提高
February 26, 2014
Rated 4.0 out of 5.0 by qingjing74qingjing74 门童没有服务意识，需要加强培训
February 10, 2014
Rated 5.0 out of 5.0 by Simonguo123 非常完美的一次入住体验。全家人都非常开心！非常感谢酒店热情的服务！
February 8, 2014
Rated 5.0 out of 5.0 Great Service
CP Club Team did great job in receiving, treatment and checking out, which made me felt "going home" every time when I travel to Xi'an.
Maria in the team show the heart of service and care with CP spirit.
January 29, 2014
Rated 5.0 out of 5.0 by JimmyTheJock Another excellent stay in Xi'an
My partner and I first stayed here back in May 2013 we had a memorable experience and this, our second visit to Xi'an, was no different.
From the moment we arrived until the moment we left there was nothing that either of us can think of which could have been done better.
We were warmly greeted upon arrival and informed that as top-tier members in the IHG loyalty scheme we had been upgraded to a full suite, which was beautiful and had all the facilities we could possibly want.
The staff in the Club lounge were outstanding and a credit to the hotel; it would be unfair to single out any one person for especial praise as they all deserve that. Clearly the Club manager is well on top of her game and has great staff backing her up.
We ate breakfast in both the ground floor restaurant and in the Club in order to compare both and although there was naturally a greater selection immediately available downstairs it was made clear to us in the Club that anything we wanted that was not on display could be obtained, we only had to ask.
The evening 'Happy Hour' saw a goodly number of different hot and cold dishes to choose from, including a wide selection of what can only be described as scrumptious puddings! The wine and spirits were also good quality and poured with pleasure into large glasses...to my obvious distress the following mornings.
Although not in the centre of the city this property is not that far from the main attractions, or the Terracotta Warriors location, so don't be put off by that. There are interesting sights close by such as the Small Goose Pagoda, and for the ladies some excellent shopping in a mall just across the street.
This hotel is in my opinion of such a standard it would rank among some of the best Intercontinental properties, as a Crowne Plaza it is outstanding and highly recommended.
I shall certainly return next time I am in this part of China and I suggest if you have not been here before you put it top of your list.
January 28, 2014
Rated 5.0 out of 5.0 by catdy fantastic feeling
it was nice feeling during my crowne plaza in hsi-an,comfortable room,nice facilities,friendly staff......obviously,i will choose here again next time.
January 27, 2014
Rated 5.0 out of 5.0 by airran 非常好的入住经历
January 20, 2014
Rated 5.0 out of 5.0 by Melvinhsie Free upgrade to executive floor from Deluxe. A wonderful surprise
I was upgraded to executive floor from deluxe thanks to my gold elite member status. The staff in the executive lounge was warm and welcome, and able to greet me. The room is novel and functional. The gym and pool was very nice too.
One suggestion is that the room should provide complementary humidifier, so that the air is not that dry. I could sleep even better.
I will stay with Crowne Plaza for my next trip as well!
January 15, 2014