Rated 4.6 out of 5 by 32
Rated 5.0 out of 5.0 by USADJB My recent visit to Xi'an and Crowne Plaza
The accommodations were great! I had a warm, wonderful greeting at the main desk...lot's a cheerful employees offering help and assistance. The crew in the Executive lounge...Lisa and Maria...were wonderful! They were both so cheerful and helpful. They made me feel like a VIP. The food at the hotel was fabulous! The waiters very attentive! I also wish to thank the concierge desk for the (at times) painstaking effort to flag down a taxi for me. They did a great job of assisting me in my departure and return to the hotel. Again...very attentive! I will certainly recommend this facility to any of my colleagues...or to anyone that I may hear of visiting Xi'an.
October 2, 2013
Rated 5.0 out of 5.0 by MikeDallasUSA Beautiful hotel in Xi'an city center
This is a beautiful Crowne Plaza in Xi'an city center. Stayed one night on the back end of a two week business trip. After a long journey and long day, I was greeted by very pleasant staff and give one of the nicest rooms available. Very comfortable accommodations in a safe environment. Only down side was too many light switches for me to find! Definitely would stay at this property again the next time my travels take me to Xi'an.
September 19, 2013
Rated 5.0 out of 5.0 by Anan 一个充满了关怀的酒店
September 18, 2013
Rated 5.0 out of 5.0 by Janis72 Beautiful and Great service
The hotel was outstanding and the staff went out of there way to accommodate everyone. The staff also spoke very good English which made it easy to communicate.
September 1, 2013
Rated 5.0 out of 5.0 great breakfast and comfortable bed!
I like the breakfast in Xian. it's so good. especially the doughnut。
August 29, 2013
Rated 4.0 out of 5.0 by tracker123 great stay
I had a lovely experience in staying in Crowne Plaza. All staff were very helpful and friendly, particularly room service staff who were very accommodating.
One feedback to the management is that the front desk staff could not provide me the best information about how I could enjoy 20% off rack rates if I booked the room 2 days in advance.
I stayed in the hotel for 10 days altogether and extended my stay for 3 times. However, I only found out from the internet that I could have enjoyed 20% discounted rates if I reserved my room earlier until I checked out!!! I asked the front desk staff many times about how I could get better rates but no one had ever told me about the advanced booking policy.
July 15, 2013
Rated 5.0 out of 5.0 by YIP13 great stay
Comfortable room with suitable temperature. Bathroom facilities were clean and excellent. Staff were helpful and friendly. Overall speaking, a value for money choice and is recommendable !
July 11, 2013
Rated 5.0 out of 5.0 by aaronjay0824 Thank You! Thank You! Thank You!
I just want to say THANK YOU to Crowne Plaza Xian for the amazing accommodations that were provided from July 2-4 for me and friend named CongCong who is battling leukemia. I contacted the hotel in advance and they went way and above the call of duty to make this stay and unforgettable memory for this hurting life.
Every single things was meaningful and PERFECT! I can't say thank you enough, but just want everybody to know that the staff impressed CongCong in a special way and me too. I left Xian in tears knowing that this hurting life now has some hope and joy from these couple days...thanks to the Crowne Plaza Xian staff.
Thank you for making a difference and for giving 110% for the sake of a person less fortunate!!! I will forever be impacted!!!
July 11, 2013
Rated 5.0 out of 5.0 by ArcticJohn Enjoyable stay
My wife hated to leave the hotel, it was that good. We were very pleased with the size and comfort of the room, its cleanliness and smoke-free atmosphere. The bathroom was large and clean. Internet service was generally good, but sometimes slow. We had one lunch (dim sum) and one dinner at the Made In Palace restaurant and they were exceptionally good. All of the staff with whom we interacted were courteous and helpful. I highly recommend the hotel.
July 9, 2013
Rated 5.0 out of 5.0 Above and beyond expectations
At first I was skeptical, as my wife and I were on a tour/cruise and the hotel for Xi'an was changed to the Crowne Plaza. I think of Crowne Plaza as an upgrade from the old Holiday Inn chain and often at Airport locations.
Fortunately how wrong I was. Biggest let down was we only had an overnight stay. This is a top class hotel with wonderful staff and facilities.
We only had breakfast, which was again, an experience as the selection more than sufficed ones needs for the day.
The rooms leave nothing to be needed, wonderful bed and bedding, ample toiletries.
Very, very very impressed and only wished we could have stayed longer.
July 4, 2013
Rated 5.0 out of 5.0 by MidwestMomma Quality hotel
Fabulous hotel with spacious, comfortable bedroom, walk-in closet, and very modern and sleek bathroom. My family enjoyed our stay very much, both for the comfort of the hotel and the excellent service we received from its staff. The breakfast buffet offered a wide assortment of foods, and a very good selection that we did not find offered in other fine hotels.
I would LOVE to stay at Crowne Plaza Xi'an again, anytime!
June 9, 2013
Rated 5.0 out of 5.0 by TonyjUK Best Crowne Plaza I've stayed in
Stayed here recently for three nights. The Club Lounge is definitely worth the extra. Breakfast is not currently served in the CL, so can use the main restaurant on the ground floor. I had a very good meal in the Cafe Restaurant on the 1st floor one of the nights and had an enjoyable time in the Lobby Lounge bar in the evenings. Great staff everywhere. I would certainly like to visit Xi'an again and would definitely stay at this hotel.
June 2, 2013
Rated 4.0 out of 5.0 by manto 有设备损坏，服务不错
May 22, 2013
Rated 4.0 out of 5.0 by Livandlukas Great location
We enjoyed the comfortable bed, spacious room and helpful staff. Buffet was tasty and perfect for children. Great location for sight-seeing!
May 12, 2013
Rated 5.0 out of 5.0 by JMc5010 Great Hotel
I had the opportunity to stay at this hotel and I strongly recommend to anyone considering this location. The staff greeted you with a smile, were very knowledgeable when assistance was required and each and every staff member encountered really seemed to enjoy their job, this was reflected in the service received. The rooms and hotel were very nicely appointed. The beds were very comfortable and rooms well equipped. Food was very good and many options available on the menu.
We were in need of guidance concerning some sightseeing activities and the concierge was very helpful in making recommendations and ultimately arrangements. We were very happy with the arrangements that were made for us.
I will add this location to any future travel plans to the area and would welcome the opportunity to spend a night here again. One of the best Crowne Plaza locations that I have stayed in my many years as an IHG customer.
May 7, 2013
Rated 3.0 out of 5.0 by LUCKYLADY88 谢谢一位实习生！
May 4, 2013
Rated 5.0 out of 5.0 by MJSTR Perfect
What a fantastic hotel. Well located, modern and fresh. Excellent staff that made us feel so welcome and could not have done more for us. Only wish we had stayed even longer!
May 2, 2013
Rated 5.0 out of 5.0 by topsales001 西安皇冠假日,商务之旅首选
西安皇冠假日, 地理位置便利, 到科技6路和西安软件园都非常近,适合商务之行;
1个是淋浴间的门, 西安皇冠假日在这一点上做得最好, 淋浴间的门封闭做的极好,,水完全不会漫出来到. 这一点住过上海，北京，杭州等地方洲际的酒店, 还有西安的绿地假日酒店，这些在这一点上都做的不是很好. 封闭 不好, 水会渗透到外面; 最后外面的地巾就打湿了。
April 17, 2013
Rated 5.0 out of 5.0 by EChu Excellent place, very nice people
One of the best Crowne Plaza I've stayed. Design of the hotel ties closly to local attractions. Only minor "observation" is the gap between shower door and floor is not big enough. A towel on the floor has been caught by the shower door when open or close which is annoying. There is no special recognization to platinum members which should be addressed.
January 15, 2013
Rated 5.0 out of 5.0 by GodVind Great experience - fantastic view and quiet comfort
CP Xian has comfortable room, great view and excellent staff. Especially the staff of Cafe Restaurant on the 1st floor was so friendly and kind. I'm sure to stay CP when I visit to Xian. Thank you!
January 10, 2013
Rated 4.0 out of 5.0 by Edward4563 A modern hotel locates at the ancient city- Xian
This is a very new hotel. The building, atmosphere, decoration are quite good and comfortable. The only thing which bothered me is the transportation. It is very difficult to get a taxi there. Suggesting to ask Hotel to book a taxi on the day you leave for airport. Don't book the hotel's car, as it is very expensive. Next time, I'll rent a car if I goto Xian.
December 27, 2012
Rated 5.0 out of 5.0 by flyfly 各种好，就是价位有点高
December 25, 2012
Rated 3.0 out of 5.0 by wh820326 非常差的入住体验
December 11, 2012
Rated 5.0 out of 5.0 by travellingDave Excellent Hotel
I have spent over 115 days on the road this year in China and neighboring countries. The Crowne Plaze Xi'an is one of the top hotels I've stayed in thus far. The staff seem to be extremely eager to help. They are very professional and seem to actually care. I truly felt welcomed and important to them. The upgrade for being a Platinum Elite Priority Club member was very appreciated. The room was very nice. The lunch buffet was great and made me wish I had opted for the breakfast buffet. I highly recommend this hotel.
December 3, 2012