Crowne Plaza Xuzhou Dalong Lake

Hotel Front Desk: 86-516-83289999

Hotel Fax: 86-516-83289988

Hotel Email: res@cpxuzhou.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Xuzhou Guanyin Airport (XUZ)

- Distance from hotel: 22.74 MI/ 36.6 KM North West l

- Drive to the west direction, enter the ramp and drive along 104 Guodao/ Airport Road; Drive into Kunlun Avenue; Drive into Pengzu Avenue and reach destination.

Train
Xuzhou East Station

- Distance from hotel: 6.59 MI/ 10.6 KM North West

- Drive to the east direction into West Jinpu Rd; Turn right at the 2rd crossing inito Qingnian Rd; Turn left at the 1st crossing into South Fuxing Rd; Drive into East Huaita Rd; Exit from the 4th exit into Centry Avenue; Exit at No.2 Exit into Yingbing Avenue; Turn left into Kunlun Avenue; Drive into Ramp alon Pengzu Avenue.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

Crowne Plaza Xuzhou Dalong Lake features a broad range of leisure facilities designed to ensure your stay with us is a health and pleasant one. We offer full fitness center, heated indoor swimming pool, relaxing spa, yoga center, tennis courts and lush outdoor golf driving range for you to practice your swing.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 43 reviews
81%
Recommend This Property
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Ratings Breakdown

43reviews

  • 5 Stars
    26
  • 4 Stars
    11
  • 3 Stars
    3
  • 2 Stars
    2
  • 1 Stars
    1

Opportunities to Make a Difference

By

June 29, 2014

club

This was my fourth stay at Crowne Plaza Xuzhou Dalong Lake and for the first three I had been given the same room 6075 with fantastic lake view (weather and air pollution status permit) while the fourth time, room 6017 whose Aircon did not work. Despite I reported three times when the room temperature got to and even exceeded the outside temperature, nothing was done until I became more serious at the last night during my stay. As an engineer, I knew what the cause of the problem was but the lack of professionalism of the management, service personnel and technicians was clearly at the core of this unfortunate and uncomfortable experience. The problem got the attention of a senior manager,Alberto, who finally agreed to compensate me for the poor services. With people like Alberto on the management team, I guess Crowne Poaza at Xuzhou Dalonng Lake still has hope!

I certainly do not appreciate the fact that people are allowed to smoke in the entry hall and general lobby area as well as in other common areas within the hotel. Crowne Plaza should take a lead in completely eliminating smoking in its facilities.

Another often irritating experience was the order of guests (arriving or departing) getting served at the front desk. The staff at the counters took no notice of who came in first and there was no line or some form of in forced order. The staff serves whoever pushed to the counter first and ignored those, in this case, me, who stood in line waiting for an earlier guest to be served. But unfortunately, some late-comers just simply walked to the counter and the staff would start serving such disordered people. I know this is a kind of "norm" in many places in China and this should also offer Crowne Plaza Xuzhou Dalong Lake an opportunity to make a difference in creating a more enjoyable experience for its guests.

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舒适

By

June 24, 2014

挺好的...................................................................................................................................................................................

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加强员工应对不文明客人的培训

By

June 17, 2014

有些客人文明礼仪差,比如在公共区域抽烟、办理入住和离店手续时随便加塞。希望能有针对性的培训员工如何应对这样的住店客人。

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优美的园林环境,亲切的服务

By

June 16, 2014

platinumelite

定的豪华房,入住升级到套房,客户关系经理引路至门口。

套房很大,硬件条件作为新的酒店,还是很不错的。

早餐因为有会议,人很多,草草吃完就走了。

本店基本是去徐州的唯一选择。

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