Crowne Plaza Hailing Island

Hotel Front Desk: 86-662-3868888

Hotel Fax: 86-662-3878888

Hotel Email: info@cphailing.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Guangzhou Baiyun International Airport (CAN)

- Distance from hotel: 189.52 MI/ 305 KM North East l

- Drive to the west direction into airport highway; Drive forward into Daguang highway; Enter S15 highway toward Yangjiang Port; Turn right into Luoyang Highway and drive into X593; Enter S277 at the 1st exit and drive towards Hailing direction; Turn right into S277; Drive on Haibin Rd and reach destination.

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- Car Parking Available

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 79 reviews
92%
Recommend This Property
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Ratings Breakdown

79reviews

  • 5 Stars
    55
  • 4 Stars
    12
  • 3 Stars
    8
  • 2 Stars
    2
  • 1 Stars
    2

环境优美,体验浪漫,但清洁度一般。

By

April 17, 2015

房间比较大,就是清洁还需加强哦~符合度假酒店的氛围,因为周边配套还非常不完善,希望酒店中餐厅用餐可以给予折扣。

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Good enviroment, spacious Room, poor maintenance, bad service

By

April 15, 2015

club

When I checked-in, I told the lady at the front desk that I would like to settle my bill with visa card. She told me that I can only use a union pay card and she charged the deposit to my union pay card. . However, I was able to settle my bill with my visa card when I checked out (by another staff). As an international brand hotel, I am surprised that the staff failed to operate the card machine for visa transactions.

The handle of the faucet in the shower cubicle fell off when I turned on the water; the shower cubicle drain was blocked which has caused water flooding in the toilet. I switched to the bath tub, but found water leaking in the plastic tube of the bath tub which made the water flooding even worse.

When I and my wife returned to the room after breakfast on the next day, the room make up was completed; however, there was no refill of soap or shampoo.

We went to the front desk at 3pm to report the issues 2-4 above and left the hotel for some sightseeing. We returned to the hotel at 8pm and your front desk staff told us ALL issues have been resolved.

When I returned to the room, the balcony door was widely opened, small insects running on the floor, and there were mosquitos inside the room. The lids of the shower drain were removed (i.e they have resolved the the drain block by a quick and dirty way); however, the problem of the handle of the faucet still not fixed, water leaking in then bath tub persisted, no shampoo/soap has not added.

I went to the front desk again to complain AGAIN. Finally they sent a guy to my room after 15 minutes and the faucet handle and water leakage have been fixed within 10 minutes. I waited another 15 minutes to get my soap and shampoo.

I found this service of the hotel is not up to the standard of Crown Plaza. I hope that by providing this feedback, I could help improve IHG's level of service and prevent the same experience to occur for other guests.

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一流的地理位置

By

April 10, 2015

club

一流的海景,地理位置好,目前在海陵岛是绝对最好的酒店,酒店环境卫生也很好,已经是第三次入住,以后还会再去。

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入住体检佳

By

March 19, 2015

club

床铺舒适,服务一流。入住体验佳,很舒适的一次体验,各种手续很快,超出预期,环境也不错,风景佳,远离雾霾 好地方。

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