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Rated 4.7 out of 5 by 176 reviewers.
Rated 5.0 out of 5.0 by 整体不错 住皇冠没有我期望的那么好,五星级酒店本来应该是服务、设施都没的说的,但是实际感觉还是有距离,有待提高 August 30, 2014
Rated 4.0 out of 5.0 by 床铺舒适度满意。 整体不错,尤其是房间的居住环境和床铺的舒适度;网速满足个人使用需求;但早餐的服务跟进不好;菜品太过普通;行政酒廊的下午茶等待时间过长; August 29, 2014
Rated 5.0 out of 5.0 环境宜人 夜景很好,工作人员服务细致到位。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 August 27, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流。 总体来说 性价比很高 客服宽敞、舒适、且窗户均朝向海边,采光也很好,很舒服,但是部分家具有些陈旧,通向客房的电梯有8部,很方便,减少了很多等待时间。1层的酒吧酒类及食品种类较少,味道一般,但服务非常好。如果下次还有机会去烟台 还会选择烟台南山皇冠假日酒店。 August 27, 2014
Rated 5.0 out of 5.0 by 很推荐 很不错 很好 让我再次体验到了 高品质的服务和享受,再次表示感谢 感谢各位员工真诚的服务。希望以后能多加点日本频道。 August 26, 2014
Rated 5.0 out of 5.0 by 总体感觉良好 住多了,没出什么问题,那么就不错。早叫,结账,都没出什么问题过。也没乱收费。住了大概30多次皇冠假日,基本出行主要选择。 August 26, 2014
Rated 5.0 out of 5.0 by 服务不错,床品舒适,还会入住。 南山皇冠假日作为洲际集团的一员,在烟台当地酒店里无论服务、管理、品质都是很好的。此次入住豪华海景房,升级为行政楼层海景房,孩子们都很喜欢。不足的地方:房间家具表面有地方脱落 ,所用的热水壶好像也不符合其五星的定位。此外外客房服务效率需要进一步提高。但总体而言,是一次愉快的入住体验,回烟台时还会入住。 August 26, 2014
Rated 3.0 out of 5.0 by 整体不错 但有细节需要改善 整体从房间大小到健身设施都很好 但有几点需要改善才配得起它的星级 1. check in/out 速度比较慢 服务人员多但相对其他的Holiday Inn 都偏慢 2. Check out时忘记帮我取消预授权 3. 酒店房间的空调无法调节 最低18度但还是很热 不是温是很热 4. 相对其他HOLIDAY INN 酒店的东西不好吃 最主要改善的是服务人员的工作态度及速度 没有其他IHG旗下大城市我所住过的好 August 25, 2014
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