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Rated 4.7 out of 5 by 160 reviewers.
Rated 5.0 out of 5.0 by 餐厅,房间 餐厅比较豪华,菜品质量很好,客房很大,服务很好,酒店工作人员的素质很好,电梯超快,酒店各种娱乐设施完备,房间中的空调温度适宜, August 19, 2014
Rated 4.0 out of 5.0 by 硬件不错,软件很差 前天办理登记慢,而且不专业,到了房间空调又不好,电话投诉竟然20分钟没有人反馈,与一个五星级酒店式无法匹配的,也是与洲际集团更无法相配的。不满意此次入住。 August 18, 2014
Rated 5.0 out of 5.0 by 值得推荐 还不粗的酒店,外观大气,早餐相对简单但是总体还过得去,海景不错,离沙滩也比较近,商务和旅行都比较合适。 August 18, 2014
Rated 5.0 out of 5.0 by 很好 不错 整体满意 烟台这个城市给我留下了很深的印象 之前也去过很多大城市 但是烟台的节奏和环境确实一流 尤其酒店就在海边 真的是住的很舒心 August 17, 2014
Rated 1.0 out of 5.0 by Worst Hotel in Yantai i don't know what happen to IHG , why they keep crown Plaza Yantai, its worst Hotel in Yantai, to bad service . staff not talk good way at all. and non of staff know anything, i plan to stay 4 nights,but left after 1st to bad. charge for buffet 168RMB per person but no food in buffet. when ask they said they can not bring more, what left only can give.indian food printed and room service say NAN Bread , but they serve Paped. when ask them they say its NAN.making fool to customers. when ask water , they ask money. being pirioty club member they not even serve at all, so what about common customer. in all its worst hotel i ever seen under IHG my last comment i also mention Crown plaza Qingdao, which also not good anymore. in all Crown plaza management getting worst now. advice others avoid crown plaza . August 17, 2014
Rated 3.0 out of 5.0 by Nice friendly staff but young Overal, hotel was nice and very friendly.Many small things added up to be a little aggravating. Example: most times when I would turn in laundry, I would need to call front desk to have laundry bag August 16, 2014
Rated 5.0 out of 5.0 整体很好 没有什么太大的意见,除了网络速度有点慢。其他的都非常好,大堂高端大气上档次,房间很干净,很舒适,枕头很舒服。 August 15, 2014
Rated 5.0 out of 5.0 Great choice for vocation with the family very close to the beach with great sands and the service was very considerate; Two suggestions: 1. there were some kind of feather-like object in the tub which made it not so clean, I am not sure whether it's from the water or something else.Please check it in future 2, The road to the beach was without light at night. I wonder whether you can coordinate with relevant department and make the road not so dark?After all,the beach somehow is part of our hotel feature August 14, 2014
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