Rated 4.6 out of 5 by 61
Rated 5.0 out of 5.0 by Jackgreat 非常厚道与不错的酒店
December 7, 2013
Rated 4.0 out of 5.0 by loujh 关于礼宾借伞收费
December 3, 2013
Rated 5.0 out of 5.0 by sqyblack SO GOOD
It's so good , I have stay here fouth,I feel very good when I check in.
November 21, 2013
Rated 4.0 out of 5.0 by mikescotland lack of heating
The hotel rooms are very comfortable, but the local government does not allow heating in public spaces until November 15th. Some of the resturaunts were freezing
November 18, 2013
Rated 5.0 out of 5.0 by Fishing1 excellent service and a pleasure to stay
I love this hotel and stay there whenever I am travelling in Shandong province. the only complaint would be the effectiveness of the air conditioning. It just isn't good enough and the controls don't seem to have the ability to change the temperature. Other than that the club floor is superb and the staff are excellent
November 14, 2013
Rated 5.0 out of 5.0 by Chen11 GOOD experience
1) overrall experience is excellent.
2) all the staff and service is good.
November 12, 2013
Rated 1.0 out of 5.0 by Unhappy88 Poor service
Service at lobby lounge is extremely poor, the waitress did not allow us to change gin soda to gin tonic but they allow the mainland Chinese to smoke at a table with the non-smoking sign. They are strict in some rules but at the same time loose on some, attitude is poor and no service quality at all!
Also, I arrived at the hotel at 2pm and ALL restaurants are closed! This is totally unacceptable for a hotel in such operation mode. I am very disappointed about the service at this hotel.
November 7, 2013
Rated 5.0 out of 5.0 by Pleasanttravel Great view and great service.
It's sea view rooms are great and it's staff are highly hospitable.
November 6, 2013
Rated 4.0 out of 5.0 by friend2013 总体不错，员工和善
November 4, 2013
Rated 5.0 out of 5.0 by Goldendragon Shower room
At night, there was a noise in the shower room.
it seems the noise comes from the drain system.
During the shower, the discharge capacity is limited.
November 2, 2013
Rated 5.0 out of 5.0 by xiaolin123 thanks for your services!! good job!
1.Warm smile and good services.
2. the best scenery.
October 22, 2013
Rated 5.0 out of 5.0 by yuki0907 舒服与舒适
景观也不错 city view与sea view都很不错
October 21, 2013
Rated 5.0 out of 5.0 Hospitality
Nice service and hospitality received in that hotel. I will for sure go there again. Thanks for the good services.
October 21, 2013
Rated 5.0 out of 5.0 by TKWC Excellent service especially the front desk
Very good service from the front desk and conceige.
October 12, 2013
Rated 5.0 out of 5.0 by heng777 非常好，服务一流。
October 6, 2013
Rated 5.0 out of 5.0 by Dougs2000 Awesome staff
Though the amenities were all great what made this hotel was the staff. They always tried their best to make the experience great.
September 21, 2013
Rated 5.0 out of 5.0 by hoboguo 不错的酒店，物有所值
September 18, 2013
Rated 2.0 out of 5.0 by 626614830 626614830
The overall feeling of this hotel is not as good as other IHG hotels. Reasons are 1) there are many group residents with poor behanvirous. perhaps the Sales Dept provide too much discount for such travel agencies; 2) the room service is limited. food is fine but without chopsticks neither knife or fork to use at all! 3) the temperature of the swimming pool is 27 degress, which is COLD! hardly had such low temperature in any other hotels , not comfortable at all. 4) the bath room of the room 2716 is no good. The desing is no privacy - transparent glasses. Hence the water clozet got problem. 5) there is no drink or bar in the room, the power of the fig was shut down.
September 14, 2013
Rated 5.0 out of 5.0 by chong88 CC
very good hotel！Excellent service and amenities, friendly staff. yummy desert, makes all stay very nice. We will back again definately. By the way, its very close to beach only 5 min on foot, this hotel will be my only one choice in Yantai.
September 3, 2013
Rated 5.0 out of 5.0 非常不错的CP
August 16, 2013
Rated 5.0 out of 5.0 best in Yantai
Basically , it is the best hotel I expericed in Yantai. Only traffic may be problem if you want to take a taxi in rush hour
August 2, 2013
Rated 3.0 out of 5.0 by JTAN Friendly front desk manager
Nice hotel with ocean view, nice big room but with dirty window. Stayed for several nights, friendly staff but lack proper training and lack of recognization for IHG Elite member.
July 9, 2013
Rated 5.0 out of 5.0 by nununo Crown Plaza Yanyan Seaview
Very great experiences: nice location, stunning seaview and helpful staff.
June 19, 2013
Rated 5.0 out of 5.0 by Jessica22 Great experience
It's my second time to stay in this hotal. The service is admirable, and the room is also comfortable. I like the breafast very much. I am looking forward my third, forth..... night here. Great experience! I will also recommend this place to my family, friends and collegues.
June 8, 2013
Rated 5.0 out of 5.0 by Scalloper Great place, service and value
I have been staying in this hotel every time I stopped in Yantai since it started business a few years ago. Service is always at the top. Staff are all friendly and professional.
I will not consider any other hotels in Yantai.
June 1, 2013
Rated 5.0 out of 5.0 by PlatinumBenefitsInspector all benefits to Platinum
You will have as follows:
Access club lounge
Breakfast either in club lounge or buffet in big hall.
Room upgrade to club floor
May 20, 2013
Rated 3.0 out of 5.0 by Alurolling HOT ROOM...
I am staying at this hotel as I write this review. It is a legit 5 star hotel by China standards, but when it is hot outside or warm evenings in May, this hotel truly cares less about the comfort of its guests. The average temperature in my "club floor" room (3908) was 27C, and that was with 2 electric fans constantly on high!! The window opens sparingly, with no air coming in. Extremely uncomfortable by western standards!! I have stayed at this hotel twice before during colder weather, and the room was comfortable then; but not this time!! The service staff are helpful at breakfast (western and Chinese selections, with eggs cooked to order), and on the club floor during happy hour... great happy hour, but the new General Manager (Chinese?) has decided to scale down the wine quality to 2 so-so red wine selections. Get there early, at 4pm, or the hot food selection will be cold... a little common sense, and further training would solve this problem! If the food IS too cold, just ask one of the service friendly staff to heat in the microwave in the back room. The previous General Manager was from HK, and had a strong influence on making sure his people understood the needs of people from a western culture. As with any hotel stay, there is good and bad to be found. If I could just get a restful night's sleep in this beautifully appointed room, at a decent sleeping temperature, then my rating for this hotel would be at least very good, if not excellent. I have twice eaten on the 47th floor revolving restaurant (temperature was comfortable, haha) and the all you can eat menu was a mixer of Thai, Indian, and Japanese... it was very good, with a nice selection of desserts including a serve yourself ice cream bar.
It is typical in China that heat and AC are only on during certain months of the year. BUT when you are spending a lot of money at a so-called 5 star hotel then you expect more. I will most probably return to this hotel again, but not until I can realize that the management cares more about the comfort of ALL its guests and when I know for sure the AC is ON, haha.
May 15, 2013
Rated 5.0 out of 5.0 by Einfachman Perfect experience!
Good staff, good service, good breakfast!
Nice view beside the sea!
April 23, 2013
Rated 5.0 out of 5.0 by dannythomas1974 Yantai Seaview
Staff were excellent. Room was nice and comfy. I would recommend this Hotel to my friends. On the down side. Location was a bit out of the way. but the hotel's appearance absolutely made up for it.
April 18, 2013
Rated 4.0 out of 5.0 Best Hotel Staff in Yantai
Extremely Friendly and Attentive Staff. The Service is great
April 15, 2013