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Rated 4.7 out of 5 by 174 reviewers.
Rated 4.0 out of 5.0 床铺用品舒服 床铺用品舒服,浴室的浴巾等设施不错 海景房距离海还是有一定距离 酒店无线网络通讯顺畅,满意 早餐的品种可以更多,午餐时候服务员收拾餐桌可以更及时 August 22, 2014
Rated 5.0 out of 5.0 by 酒店在海边,海景房很赞! 大堂超级大。酒店较新,房间舒适,毛巾新,洗浴品是皇冠一贯的用品,但是一定要提的是升级的海景房view很好! 行政酒廊服务不错,食物很好,尤其是糕点! August 21, 2014
Rated 5.0 out of 5.0 by 游泳池水温较凉 游泳池水温较凉,孩子在里面玩了大约20分钟嘴巴就冻得发青,就待不住了。希望酒店能稍微把水温调高一些,这样就能让游泳的人感觉更加舒适。谢谢! August 21, 2014
Rated 5.0 out of 5.0 服务很好,环境一流。 酒店的大堂、客房装修的典雅、舒适,客房的用具很好。泳池够大,水温合适。酒店的工作人员热情、周到。很适合全家人一起出游住宿的一间很好的酒店。 August 20, 2014
Rated 4.0 out of 5.0 by 服务很好 虽然位置有点偏,周边几乎没有什么什么商业设施。 但是整体入住舒适度很高。 如果商务入住这里,还是可以。但是休闲度假的话,我个人不太可能选择这里 August 20, 2014
Rated 5.0 out of 5.0 by 南山皇冠假日酒店值得推荐! 一次周末的休闲之旅让我有幸初识了烟台皇冠假日酒店,舒适的环境、贴心的服务和优质的硬件,给我留下深刻印象,也让我对这次的选择深感幸运。 在办理会员后,立即享受到了相应的待遇。很期待下次的出行能够再次入住集团的系列酒店,感谢! August 19, 2014
Rated 5.0 out of 5.0 by 餐厅,房间 餐厅比较豪华,菜品质量很好,客房很大,服务很好,酒店工作人员的素质很好,电梯超快,酒店各种娱乐设施完备,房间中的空调温度适宜, August 19, 2014
Rated 4.0 out of 5.0 by 硬件不错,软件很差 前天办理登记慢,而且不专业,到了房间空调又不好,电话投诉竟然20分钟没有人反馈,与一个五星级酒店式无法匹配的,也是与洲际集团更无法相配的。不满意此次入住。 August 18, 2014
Rated 5.0 out of 5.0 by 值得推荐 还不粗的酒店,外观大气,早餐相对简单但是总体还过得去,海景不错,离沙滩也比较近,商务和旅行都比较合适。 August 18, 2014
Rated 5.0 out of 5.0 by 很好 不错 整体满意 烟台这个城市给我留下了很深的印象 之前也去过很多大城市 但是烟台的节奏和环境确实一流 尤其酒店就在海边 真的是住的很舒心 August 17, 2014
Rated 1.0 out of 5.0 by Worst Hotel in Yantai i don't know what happen to IHG , why they keep crown Plaza Yantai, its worst Hotel in Yantai, to bad service . staff not talk good way at all. and non of staff know anything, i plan to stay 4 nights,but left after 1st to bad. charge for buffet 168RMB per person but no food in buffet. when ask they said they can not bring more, what left only can give.indian food printed and room service say NAN Bread , but they serve Paped. when ask them they say its NAN.making fool to customers. when ask water , they ask money. being pirioty club member they not even serve at all, so what about common customer. in all its worst hotel i ever seen under IHG my last comment i also mention Crown plaza Qingdao, which also not good anymore. in all Crown plaza management getting worst now. advice others avoid crown plaza . August 17, 2014
Rated 3.0 out of 5.0 by Nice friendly staff but young Overal, hotel was nice and very friendly.Many small things added up to be a little aggravating. Example: most times when I would turn in laundry, I would need to call front desk to have laundry bag August 16, 2014
Rated 5.0 out of 5.0 整体很好 没有什么太大的意见,除了网络速度有点慢。其他的都非常好,大堂高端大气上档次,房间很干净,很舒适,枕头很舒服。 August 15, 2014
Rated 5.0 out of 5.0 Great choice for vocation with the family very close to the beach with great sands and the service was very considerate; Two suggestions: 1. there were some kind of feather-like object in the tub which made it not so clean, I am not sure whether it's from the water or something else.Please check it in future 2, The road to the beach was without light at night. I wonder whether you can coordinate with relevant department and make the road not so dark?After all,the beach somehow is part of our hotel feature August 14, 2014
Rated 5.0 out of 5.0 Great service and good gym people there are very kind and offer to help the customer anytime and the gym is very clean and suitable for the customers to exercise besides ,it is about 10 minutes walk to the beach(suitable for morning or evening walking) August 14, 2014
Rated 5.0 out of 5.0 by Excellent Club Level Services It's a pleasure to be back at Yantai Seview even though I just stayed for one night for this trip. The staffs at Club Level are very courteous and helpful. It is a bit busy in summer, but they still pay special attentions to the Platinum members. Thanks. Highly recommended. August 13, 2014
Rated 5.0 out of 5.0 床铺舒适,服务态度一流 酒店整体让人舒适,员工服务态度一流,建议在早餐的种类和房间浴室设备上再进行一些改进。在房间温度上也有尽量有所改进。希望下次入住有更好的体验。 August 12, 2014
Rated 3.0 out of 5.0 by 不可思议 结账时前台居然把其他房间客人的一晚房费加在我的房费里,这种事发生在五星级酒店实在不可思议。结账时很匆忙,刷卡后才发现金额不太对,幸好当时还没离开前台。几天下来酒店退款一直都没有到账。提醒各位在结账时一定要留意。 August 12, 2014
Rated 5.0 out of 5.0 by 国内住过的最好的皇冠假日酒店 非常好的体验,在国内的皇冠假日酒店中,应该是最好的了,房间很新,床很舒服,升级了海景房,正对着大海,心旷神怡,令烟台之行格外愉快,下次一定还会入住。 August 11, 2014
Rated 3.0 out of 5.0 by 服务较差 客房服务做的不好,跟未打扫过一样。一次性用品的包装不收拾,使用过的熨衣板不收拾,使用过的电吹风不收拾。 August 11, 2014
Rated 5.0 out of 5.0 by 服务和设施好 这次入住还是比较不错的 服务人员都很热情 设施什么的都很方便 很喜欢这家 下次还是会选择这家 以及洲际旗下其他的酒店 August 11, 2014
Rated 4.0 out of 5.0 by 不错的体验 酒店位于烟台新开发的莱山区,滨海绿化很好,空气新鲜,环境不嘈杂,很适合商务、会议、静思~ 唯一美中不足的是:周边餐饮业不是很发达~ August 10, 2014
Rated 5.0 out of 5.0 by 舒适 第一次入住烟台南山皇冠假日酒店是同事推荐的。 酒店很豪华,位置很好,距离机场不远,车程半小时以内。 房间里海景尽收眼底,十分优美。 之后每次去烟台都会自然而然地选定住在这里,因为我从第一次入住就有一种很舒适的,如同回家一般的感觉。 非常感谢酒店全体员工辛勤的劳动,从而给我提供了如此美好的环境! 如果一定要我提出些建议,我想是否可以在洗手间坐便器区域安装能搁置手机的网兜,翻版或凹槽等形式的设施。 谢谢! 涂敏 August 6, 2014
Rated 5.0 out of 5.0 by 床铺舒适 总体上感觉不错了 就是早餐一般,早餐服务员较少很多位置打扫不及时,地理位置稍偏,但是总体环境不错。如果房间提供免费或者收费浴盐等设备感觉会更好。 August 6, 2014
Rated 5.0 out of 5.0 by 宾至如归 总体来讲,烟台南山假日是一家性价比非常高、服务周到的酒店。 无敌海景,超级绿化。丰富的早餐,微笑服务。 August 6, 2014
Rated 5.0 out of 5.0 by 总体不错! 前台入住管理有点儿乱 总体不错! 前台入住管理有点儿乱. LOUNGE服务不错, 服务人员态度很好! 这次住的套房, 整体感觉不错, 各项服务很到位. 早上餐厅种类也挺好的. August 5, 2014
Rated 5.0 out of 5.0 by 档次很高 相比较烟台层住过的其他五星级酒店,我认为皇冠假日品牌还是比较不错的,特别是在烟台,感觉高大尚,希望外地的朋友可以去试一下哦 August 3, 2014
Rated 5.0 out of 5.0 by 其他都很好,除了无线网 酒店的设施设备还是不错的,整体居住环境也很好,我很喜欢。唯一不足的就是无线信号太差了,正巧没了流量又出差没带本,手机根本上不了无线,比较郁闷。。。 August 2, 2014
Rated 4.0 out of 5.0 舒适的3晚,有点小瑕疵 服务,床铺,用餐非常一流。 小小建议: 1.入住房间的衣柜有一颗螺丝钉没有完全拧入,导致滑动衣柜门没法完全关闭,且内置的衣柜灯偶尔会自动开启。 2.网络速度太慢,部分不知名的小酒店都能提供下载速度超过2MB/S的速度。 3.皇冠假日提供的香皂、洗发水等居然和智选假日一样,我个人认为皇冠假日的级别应该比智选假日要高些吧!? August 1, 2014
Rated 5.0 out of 5.0 by 舒适睡眠 贴心服务、舒适睡眠、环境优雅。 在优雅的环境中,看着窗外美丽的海滩夜景,小酌一杯,放上一缸暖暖的浴水,洗去一身疲劳,枕上最舒适的枕头,如同在家一样的舒适,一觉到天亮。 早晨打开电视,看着新闻,打开热水冲个澡,一天新的精神从这刻开始。 July 30, 2014
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