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Rated 4.6 out of 5 by 184 reviewers.
Rated 5.0 out of 5.0 by 整体不错 住皇冠没有我期望的那么好,五星级酒店本来应该是服务、设施都没的说的,但是实际感觉还是有距离,有待提高 August 30, 2014
Rated 4.0 out of 5.0 by 床铺舒适度满意。 整体不错,尤其是房间的居住环境和床铺的舒适度;网速满足个人使用需求;但早餐的服务跟进不好;菜品太过普通;行政酒廊的下午茶等待时间过长; August 29, 2014
Rated 5.0 out of 5.0 环境宜人 夜景很好,工作人员服务细致到位。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 August 27, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流。 总体来说 性价比很高 客服宽敞、舒适、且窗户均朝向海边,采光也很好,很舒服,但是部分家具有些陈旧,通向客房的电梯有8部,很方便,减少了很多等待时间。1层的酒吧酒类及食品种类较少,味道一般,但服务非常好。如果下次还有机会去烟台 还会选择烟台南山皇冠假日酒店。 August 27, 2014
Rated 5.0 out of 5.0 by 很推荐 很不错 很好 让我再次体验到了 高品质的服务和享受,再次表示感谢 感谢各位员工真诚的服务。希望以后能多加点日本频道。 August 26, 2014
Rated 5.0 out of 5.0 by 总体感觉良好 住多了,没出什么问题,那么就不错。早叫,结账,都没出什么问题过。也没乱收费。住了大概30多次皇冠假日,基本出行主要选择。 August 26, 2014
Rated 5.0 out of 5.0 by 服务不错,床品舒适,还会入住。 南山皇冠假日作为洲际集团的一员,在烟台当地酒店里无论服务、管理、品质都是很好的。此次入住豪华海景房,升级为行政楼层海景房,孩子们都很喜欢。不足的地方:房间家具表面有地方脱落 ,所用的热水壶好像也不符合其五星的定位。此外外客房服务效率需要进一步提高。但总体而言,是一次愉快的入住体验,回烟台时还会入住。 August 26, 2014
Rated 3.0 out of 5.0 by 整体不错 但有细节需要改善 整体从房间大小到健身设施都很好 但有几点需要改善才配得起它的星级 1. check in/out 速度比较慢 服务人员多但相对其他的Holiday Inn 都偏慢 2. Check out时忘记帮我取消预授权 3. 酒店房间的空调无法调节 最低18度但还是很热 不是温是很热 4. 相对其他HOLIDAY INN 酒店的东西不好吃 最主要改善的是服务人员的工作态度及速度 没有其他IHG旗下大城市我所住过的好 August 25, 2014
Rated 5.0 out of 5.0 烟台南山皇冠假日酒店 烟台南山皇冠假日酒店,地理位置好,紧靠烟台展览中心,既有城市景观,又有海景,交通方便是理想的度假和商务出行的首选。 房间大舒适,环境安静。 August 24, 2014
Rated 5.0 out of 5.0 by Overall is good but still need improvment The room is good but staff need more training. I am not satisfied with: 1. LED light flashes with high frequency, Electrician suggests to the light needs sometime into stable. But the lights flashes all the time everynight. 2. Bathroom supplies, slippers and tea bags did not supply everyday even the shower gel is nearly empty. August 24, 2014
Rated 4.0 out of 5.0 床铺用品舒服 床铺用品舒服,浴室的浴巾等设施不错 海景房距离海还是有一定距离 酒店无线网络通讯顺畅,满意 早餐的品种可以更多,午餐时候服务员收拾餐桌可以更及时 August 22, 2014
Rated 5.0 out of 5.0 by 酒店在海边,海景房很赞! 大堂超级大。酒店较新,房间舒适,毛巾新,洗浴品是皇冠一贯的用品,但是一定要提的是升级的海景房view很好! 行政酒廊服务不错,食物很好,尤其是糕点! August 21, 2014
Rated 5.0 out of 5.0 by 游泳池水温较凉 游泳池水温较凉,孩子在里面玩了大约20分钟嘴巴就冻得发青,就待不住了。希望酒店能稍微把水温调高一些,这样就能让游泳的人感觉更加舒适。谢谢! August 21, 2014
Rated 5.0 out of 5.0 服务很好,环境一流。 酒店的大堂、客房装修的典雅、舒适,客房的用具很好。泳池够大,水温合适。酒店的工作人员热情、周到。很适合全家人一起出游住宿的一间很好的酒店。 August 20, 2014
Rated 4.0 out of 5.0 by 服务很好 虽然位置有点偏,周边几乎没有什么什么商业设施。 但是整体入住舒适度很高。 如果商务入住这里,还是可以。但是休闲度假的话,我个人不太可能选择这里 August 20, 2014
Rated 5.0 out of 5.0 by 南山皇冠假日酒店值得推荐! 一次周末的休闲之旅让我有幸初识了烟台皇冠假日酒店,舒适的环境、贴心的服务和优质的硬件,给我留下深刻印象,也让我对这次的选择深感幸运。 在办理会员后,立即享受到了相应的待遇。很期待下次的出行能够再次入住集团的系列酒店,感谢! August 19, 2014
Rated 5.0 out of 5.0 by 餐厅,房间 餐厅比较豪华,菜品质量很好,客房很大,服务很好,酒店工作人员的素质很好,电梯超快,酒店各种娱乐设施完备,房间中的空调温度适宜, August 19, 2014
Rated 4.0 out of 5.0 by 硬件不错,软件很差 前天办理登记慢,而且不专业,到了房间空调又不好,电话投诉竟然20分钟没有人反馈,与一个五星级酒店式无法匹配的,也是与洲际集团更无法相配的。不满意此次入住。 August 18, 2014
Rated 5.0 out of 5.0 by 值得推荐 还不粗的酒店,外观大气,早餐相对简单但是总体还过得去,海景不错,离沙滩也比较近,商务和旅行都比较合适。 August 18, 2014
Rated 5.0 out of 5.0 by 很好 不错 整体满意 烟台这个城市给我留下了很深的印象 之前也去过很多大城市 但是烟台的节奏和环境确实一流 尤其酒店就在海边 真的是住的很舒心 August 17, 2014
Rated 1.0 out of 5.0 by Worst Hotel in Yantai i don't know what happen to IHG , why they keep crown Plaza Yantai, its worst Hotel in Yantai, to bad service . staff not talk good way at all. and non of staff know anything, i plan to stay 4 nights,but left after 1st night.food to bad. charge for buffet 168RMB per person but no food in buffet. when ask they said they can not bring more, what left only can give.indian food printed and room service say NAN Bread , but they serve Paped. when ask them they say its NAN.making fool to customers. when ask water , they ask money. being pirioty club member they not even serve at all, so what about common customer. in all its worst hotel i ever seen under IHG group.in my last comment i also mention Crown plaza Qingdao, which also not good anymore. in all Crown plaza management getting worst now. advice others avoid crown plaza . August 17, 2014
Rated 3.0 out of 5.0 by Nice friendly staff but young Overal, hotel was nice and very friendly.Many small things added up to be a little aggravating. Example: most times when I would turn in laundry, I would need to call front desk to have laundry bag August 16, 2014
Rated 5.0 out of 5.0 整体很好 没有什么太大的意见,除了网络速度有点慢。其他的都非常好,大堂高端大气上档次,房间很干净,很舒适,枕头很舒服。 August 15, 2014
Rated 5.0 out of 5.0 Great choice for vocation with the family very close to the beach with great sands and the service was very considerate; Two suggestions: 1. there were some kind of feather-like object in the tub which made it not so clean, I am not sure whether it's from the water or something else.Please check it in future 2, The road to the beach was without light at night. I wonder whether you can coordinate with relevant department and make the road not so dark?After all,the beach somehow is part of our hotel feature August 14, 2014
Rated 5.0 out of 5.0 Great service and good gym people there are very kind and offer to help the customer anytime and the gym is very clean and suitable for the customers to exercise besides ,it is about 10 minutes walk to the beach(suitable for morning or evening walking) August 14, 2014
Rated 5.0 out of 5.0 by Excellent Club Level Services It's a pleasure to be back at Yantai Seview even though I just stayed for one night for this trip. The staffs at Club Level are very courteous and helpful. It is a bit busy in summer, but they still pay special attentions to the Platinum members. Thanks. Highly recommended. August 13, 2014
Rated 5.0 out of 5.0 床铺舒适,服务态度一流 酒店整体让人舒适,员工服务态度一流,建议在早餐的种类和房间浴室设备上再进行一些改进。在房间温度上也有尽量有所改进。希望下次入住有更好的体验。 August 12, 2014
Rated 3.0 out of 5.0 by 不可思议 结账时前台居然把其他房间客人的一晚房费加在我的房费里,这种事发生在五星级酒店实在不可思议。结账时很匆忙,刷卡后才发现金额不太对,幸好当时还没离开前台。几天下来酒店退款一直都没有到账。提醒各位在结账时一定要留意。 August 12, 2014
Rated 5.0 out of 5.0 by 国内住过的最好的皇冠假日酒店 非常好的体验,在国内的皇冠假日酒店中,应该是最好的了,房间很新,床很舒服,升级了海景房,正对着大海,心旷神怡,令烟台之行格外愉快,下次一定还会入住。 August 11, 2014
Rated 3.0 out of 5.0 by 服务较差 客房服务做的不好,跟未打扫过一样。一次性用品的包装不收拾,使用过的熨衣板不收拾,使用过的电吹风不收拾。 August 11, 2014
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