Rated 5.0 out of 5.0 by Mossimo Excellent place...
I do not have any comment... is excellent to have pool with hot water.
May 6, 2013
Rated 3.0 out of 5.0 by Eduardo70 Trouble with the a/c & ilumination.
The a / c in the room did not work properly, also the room ilumination, didn´t work ok, need to change the light bulbs, i asked for assistance but nobady came to rapair it.
April 8, 2013
Rated 5.0 out of 5.0 by TerryRose Excellent Service, very nice room, pleasant view of pool and gardens from room balcony.
One has certain expectations when booking into a Crown Plaza. Those were met and then some. We booked a room for five nights on the second floor of the Executive Club, which required a nominal up charge, and well worth the cost. Our room was smallish, but extremely clean with with two queen sized beds, a coffee maker (with a very decent brand of coffee), bottled water (no cost), a large flat screen with several english language channels, including Fox News, a workable desk with net access and a pleasant balcony. The bathroom sparkled and was fitted out with several pleasant amenities above the usual soaps and shampoo articles. The included continental breakfast and evening wine and canapes were both very ample, varied and of excellent quality.
Having read other recent reviews, we were concerned about street noise and noise from the pool area. However, that was not our experience. During our stay, several youth sports teams checked in (and out). They were all very polite and it was nice to end the day sitting on our balcony with a glass of wine and a plate of local cheeses while we watched the kids playing tag around the pool and gardens. By 8:00PM or so they were all in their rooms. What little street noise others referred to was apparently soaked up by the huge trees of the garden.
The easy walking proximity to a Casino, restaurants, Plaza del Sol shopping and several night clubs is a real plus. Want to go further? Just ask the attentive, polite staff, they understand the old definition of Service.
March 31, 2013
Rated 1.0 out of 5.0 by Marcoamw Bad quality of TV and instalations
The Tv didnt work properly when arrived the image was blurry in al channels after this was reported the tw was changed but the new tv didn´t worked properly as well the first night its was imposible to turn it off I had to dosconected it.
On my second day I was goint to take a nap prior to continue with mi work during an hour that I spent at my room I received 1 call and 2 people knocking on my door trying to clean the room.
It was around 4:oo p.m. asn the room hasn´t been cleaned perviously.
On the second night a noise like someone knocking on the wall was heared all the night.
March 17, 2013
Rated 1.0 out of 5.0 by Chevi En decadencia
La verdad es que llevo ya tiempo en este hotel. EL pasado año cuento sin pasarme, al menos 15 noches alojado en el mismo. Lo que sucede es que este hotel va en decadencia. La gerencia del hotel está más preocupada en ganar dinero fácil con eventos multitudinarios que en preocuparse en el descanso y la comodidad de los huéspedes del hotel. La gota que colmó el vaso de mi última estancia fue un congreso con fiesta de al menos 200 personas bajo la ventana de la habitación. Tres llamadas a la recepción y tener que ir en persona para conseguir algo de silencio. El día siguiente todo el jardín estaba lleno de basura.
Para sumar incomodidades cuando intenté acudir a la alberca no había ningún lugar ya que estaba ocupada con varios eventos, aparte del congreso, con lo que habían quitado tumbonas y hamacas para poder descansar.
Una experiencia digna de olvidar.
February 16, 2013
Rated 2.0 out of 5.0 by juanmex Disappointing
For a Crown Plaza I was expecting to a better level.
Priority club check in was just a small space at the general counter. My reservation was not prepared... my room coice not available on time. Room quality fair, elevators noy working properly.
Restaurat slow service..
November 23, 2012
Rated 2.0 out of 5.0 by SRGjr Fair service, poor premises
As usual, the showers of the hotel do not work well, are more like tubs because the water does not flow. The rooms are dark and seems that the hotel needs remodelation.
Since my fisrt time in this hotel I didn't want to come back to the hotel. Is a mistake to do it.
BTW, the bellboy was in bad mood. Be careful to don't ask them to stay for a while waiting because they get mad.
October 30, 2012
Rated 5.0 out of 5.0 by Victor Una estancia agradable
Mi estancia ene l hotel es única, te sientes en un ambiente agradable, sin ruido, aislado, en definitiva me gusta mucho ese hotel.
October 8, 2012