Rated 3.7 out of 5 by 27
Rated 3.0 out of 5.0 by George0766 noisy air conditioning
Not especial experience, nice rooms but looks old. Noisy air conditioning, awfull to have it on thru the night. IHG rewards club not even asked. Not difference at all... Poor experience, maybe not an option for a return to Guadalajara
November 27, 2013
Rated 5.0 out of 5.0 by Roots Great location and amazing staff!
Everything about my stay was pleasant: the room, food, housekeeping, check in, cleanliness in common areas, staff was very helpful -- all you need to do is ask the questions. Absolutely loved it!
November 22, 2013
Rated 3.0 out of 5.0 by Rojasr1 Not further than average
May be my spectations are too high, the ervice is not bad but they do nothing to make it special. Even there is something I don't like, in the morning there is a person that come to the room and knocks. What does this person want? i don't know. just says. I'm checking the room. Simply annoying.
October 29, 2013
Rated 3.0 out of 5.0 by 01jr Very nice staff
Staff made the differs on this stay very nice and help very time I ask for.
Hotel is old and carpets in the room dirty and they have drinks spots on the carpets
The air condition in the room dint work very well
October 28, 2013
Rated 5.0 out of 5.0 by Superintenso PERFECT!
I will highly recommend this hotel, it will be perfect for you for business and also to spend some time with our family. I will also recommend the breakfast in the morning.
October 14, 2013
Rated 5.0 out of 5.0 by rak13 Lost and found. Excellent customer service
Everything during my stay was great. Jazmin at the front desk is very courteous and is always willing to help. I forgot my swimsuit and left the hotel. Three days after I came back and they had it ready for me. I would definitely recommend this hotel. Thanks to Jazmin and all the staff.
September 7, 2013
Rated 5.0 out of 5.0 by Billiedlc AWESOME
Extraordinary service! great staff working for such a great facility. Rooms were comfortable, clean and well lighted. My organization hosted an event at this hotel and the overall experience was superb!
August 31, 2013
Rated 5.0 out of 5.0 by Mossimo Me encanta éste Hotel...
Para mí, es uno de los mejores Hoteles de la Cadena... tanta vegetación en las áreas verdes, provoca que olvides que estás en la segunda Ciudad más importante de MEX, el servicio es extraordinario y las Habitaciones son muy confortables
August 24, 2013