Crowne Plaza Guadalajara

Hotel Front Desk: 52-33-36341034

Hotel Fax: 52-33-36319393

Hotel Email:

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM

Miguel Hidalgo Int'l Airport (GDL)

- Distance from hotel: 9.32 MI/ 15 KM South East l

- Take Chapala freeway to west side go straight and turn left in Lazaro cardenas Ave. all straight down until stop with Lopez mateos take left to South hotel is located between Lopez Mateos south ave and Mariano Otero



- Distance from hotel: 3.11 MI/ 5 KM

- Take Av Patria heading for Av Lopez Mateos, pass the avenue and continue straight on Mariano Otero turn right heading north, the Hotel is located in the corner of Lopez Mateos and Mariano Otero from her right side.

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- Car Parking Available

- Self-Parking Fee: 4.50 USD

- Valet Parking Available

- outdoor parking around hotel and main entrance

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Hotel Highlights

This Guadalajara hotel is surrounded by more tan 64,000 square feet of gorgeous gardens and a tower with a beautiful view of the city. Enjoy the outdoor heated pool and Fitness Center; a Children Activity Center is available during Easter season. These features makes our hotel very unique and original, ideal for a special vacation.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 81 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



September 26, 2014


We attended a conference at this hotel and the stay was wonderful. The hotel is very nice, good food at the restaurant and gorgeous gardens. The room was nice, clean and equipped with everything that made our stay very pleasant.

Posted byHotelStaff
September 29, 2014
Estimated Guest: It is for ours a great pleasure to serve you and also you take the time to write your kind comment that fills ours with satisfaction. thank you very much. Best Regards. General Management.
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Mal servicio en restaurante y habitaciones descuidadas


September 25, 2014


El servicio en el restaurante por parte del personal es nada eficaz, tardaron mucho tiempo en atenderme y simplemente te dicen que te sientes donde puedas.

Las habitaciones están un poco anticuadas, el baño es muy viejo y el aire acondicionado no funciona correctamente.

Posted byHotelStaff
September 29, 2014
Estimado Huésped: Una disculpa sincera por lo sucedido en su estancia con nosotros, nos apena mucho que tuviera que pasar por esto. muchas gracias por su comentario, creame qeu tomaremos las acciones pertinentes para que esto no se vuelva a repetir, en su próxima visita a Guadalajara esperamos contar con su preferencia y poder atenderle como es debido. Gerencia General.
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halojamiento de trabajo


September 22, 2014


buen servicio ......................................................................................................................................................

Posted byHotelStaff
September 23, 2014
Estimado huésped: Muchas gracias por sus comentarios que nos ayudan a mejorar nuestro servicio.
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1st visit to Guadalajara


September 19, 2014


The Crowne Plaza afforded us a wonderful stay for our 1st time in Guadalajara. There was a small issue with the fire alarm going off in the middle of the night and when reported the next day the staff sent a fruit basket. along with a letter of letter of apology and provided free breakfast for the balance of our stay. The staff was awesome, the room was clean and comfortable and the breakfast buffet was truly fabulous. The staff in the breakfsat area were the most attentive staff we have ever had the pleasure of serving us !! Most of the rooms overlooked a beautiful garden area and the walk thru that garden from our room was a very short but relaxing walk. Based on this experience, we will always stay at this property when visiting Guadalajara !!

Posted byHotelStaff
September 22, 2014
Estimated guest: Fills us with joy to know that our guests return home satisfied having stayed with us, we appreciate the time you took to write your nice comment, and especially appreciate your stay in the hotel, we hope on your next visit to serve as you deserve. Best Regards. General Management.
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