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Rated 3.6 out of 5 by 44 reviewers.
Rated 5.0 out of 5.0 by 中州之旅 房间温馨、舒适,在早餐能碰到很多老外带着中国小孩儿... 这就是一份调查,评论需要50以上字符,是不是有点过分。而且不提供上一页按钮就,这个设计是不考虑被调查者的,完全是自行其是的做法,需要改正... June 10, 2014
Rated 1.0 out of 5.0 by 前台服務極差 前台服務極差,不斷強調: 等待政策確定,所以請您將就一下。 專業度服務態度不及中洲假日 房間窗外是大煙囪 機具運作吵雜 May 28, 2014
Rated 5.0 out of 5.0 by 房间大小 房间还是有点小,会客不太方便。是不是可以做什么样的改进,房间里可以增加一茶几,一把椅子?这样可以进行会客。现在房间里面只有一把椅子,会客不方便 May 25, 2014
Rated 2.0 out of 5.0 by It does not worth the money we spent on this hotel. This is a very old hotel. Don't have a high expectation of a regular Crowne Plaza. May 24, 2014
Rated 4.0 out of 5.0 by 不时尚的五星酒店 酒店所在位置交通繁忙,首先酒店的入口标示远不如旁边的假日酒店,会让人有找不到入口的疑虑。假日酒店和这酒店有一个车辆通道,但是有树木遮挡着很容易发生危险,这是停车场动线的一个隐忧。 停好车后并没有五星酒店应有的招呼,直到进酒店后才会觉得是有营业的,停车场和门外的服务不够主动,这感觉和去了国内一般的振幅宾馆差不多。 酒店前台在下午两点时候只有一两个人,觉得这样的酒店咋会有人员午休的感觉,虽然登的时间不长,但是合其他五星酒店的状况差距挺大的。 房间新装修所以都还不错,窗户隔音也很好。 早餐有些寒碜,小失望一下,面包质量不好,对外国人来说会很失望的。 退房的时间相当好,值得称赞。 May 7, 2014
Rated 4.0 out of 5.0 by taxi it would be great to have taxi's available in the morning to go to meetings. When arriving in the morning, a taxi had to be flagged what was not always easy. we would just walk into the street and flag a taxi ourself May 6, 2014
Rated 4.0 out of 5.0 by 服务不错,就是设备老了点 服务不错,就是设备老了点。床很舒服。。早餐也还可以。还要双床房只有一种。。没得升级。。总体不错啦。。 May 5, 2014
Rated 5.0 out of 5.0 by 餐饮,服务一流 办理入住时,能够尽量满足客户要求,甚至陪同参观,直至满意入住。而且对周边餐饮也很熟悉,热心推荐,帮忙预订。酒店餐饮24小时都有提供,而且品质上乘,价格公道。总之,满意。 May 4, 2014
Rated 5.0 out of 5.0 by 不错的体验!! 总体来说,本次入住还是有不错的体验,从房间的升级到夜晚的睡眠。不过,就早餐的事宜,我还是想说两点: 1、做为一家5星级酒店,早餐的品种还可以丰富一些。这次体验早餐,发现不管是中餐、或是西式,种类都略显单薄,跟部分假日酒店没有区别。甚至相比北京的中环假日酒店都有差距。 2、品种摆放不合理。一些水果和干果类摆在了早餐区的外面,不注意根本发现不了。我是吃完了,才发现原来在外面还摆放了类别,这点需要改进。 April 18, 2014
Rated 2.0 out of 5.0 硬件老化,设施太陈旧 作为一家五星级酒店,河南中州皇冠假日酒店有点名不副实。主要是以下几点:1、过道内虽然铺设了地毯,但是走在上面还是可以听到嘎子嘎子的声音,就犹如走在破旧的木制地板上;2、客房的洗浴间内,竟然会没有独立的淋浴间;3、找房间内的拖鞋,就犹如在寻宝一样,花费了较长时间在找到。 April 14, 2014
Rated 5.0 out of 5.0 服务一流 酒店地理位置不错,硬件设置比不上新开业的同等酒店,的文化底蕴是新开酒店无法超越的,服务出色,各部门员工都有强烈的服务意识,游泳池也很棒,为下班后放松身心提供了很好的场所 March 31, 2014
Rated 5.0 out of 5.0 by Great Bed! After staying in a Chinese 4 Star (???) hotel for 8 days in Heze, Shandong, and sleeping on a terrible bed in a room with no heat and a bathroom like a hokey rink (slick tile floor) I needed a good nights sleep. And I got it. It looks like the Crowne Plaza Zhengzhou has recently remodeled their rooms and they were very nice. Good water pressure and plenty of hot water in the shower. Great bed and great pillows. Hotel Staff was good and breakfast was good. Nice variety on the breakfast buffet. Highly recommended! March 31, 2014
Rated 5.0 out of 5.0 by 服务很棒 由于商务原因,经常入住贵酒店,其实不管是Holiday Inn还是Crowne、IHG您们的服务确实是不错,从门童到客房部人员均是很热情、主动。 March 21, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流, 床铺舒适,服务一流,床铺舒适,服务一床铺舒适,服务一流,流,床铺舒适,床铺舒适,服务一流,服务一流,床铺舒适,服务一流,床铺舒适,服务一流, March 21, 2014
Rated 5.0 out of 5.0 by Overnight stay Although I only stayed one night in this hotel whilst travelling to Beijing, I can highly recommend the experience to prospective guests. The hotel has a very comfortable and friendly ambiance, breakfast was excellent with a good choice of European and Chinese food. Staff were very friendly and helpful. i will certainly stay here on future visits to Zhengzhou. March 10, 2014
Rated 2.0 out of 5.0 by 整体一般 就一般吧。。有点贵 。。。。房间太小。。。性价比低。。。设备有点老。。。只有浴缸。。没有喷淋房。。比起HOLIDAY INN ,INN给人感觉更好 March 9, 2014
Rated 2.0 out of 5.0 Very Noisy! To be fair this may be a temporary condition but it was not a one day occurance as a colleague reported the same condition prior week. Soundproofing is poor and construction noise (jackhammering) begins at 6am and does not end until evening. Traffic noise goes on all night. Great Staff doing th e best they can with a property in need of refurbishment. March 6, 2014
Rated 3.0 out of 5.0 房间狭小 商务大床房 ,房间不大,隔音一般,只有一部电梯,不方便;早晨品质尚可,但选择的余地太小,食物不丰富;洗浴用品一般,浴盆不是很干净,整体一般 March 6, 2014
Rated 5.0 out of 5.0 by 环境安静 地理位置很不错,交通便利,环境安静,服务周到,房间干净、温馨,房间布局很好,大堂也很漂亮,早餐一般,送餐很及时。 February 10, 2014
Rated 2.0 out of 5.0 by 一贯的设施,下滑的服务 对十几年来入住这家酒店的经验,发现由于服务人员的流动性太大,再完善的培训也无法跟得上,酒店的文化在慢慢流失。 January 14, 2014
Rated 4.0 out of 5.0 by 服务人员的态度非常好 国际酒店,服务一流的棒。不管是个人的感受,还是酒店人员的品质都是非常的棒。我非常喜欢这个品牌的酒店。 January 13, 2014
Rated 5.0 out of 5.0 房间没有无线网络 由于房间没有无线网络,上网工作不方便,房间的电源插座不方便,使用电脑不方便,床头没有电源,充电, 还有餐厅和礼宾服务很好,很满意 房间太小,性价比不好 January 10, 2014
Rated 4.0 out of 5.0 by 酒店比较旧了,早餐品种不够丰富,服务人员不错 还算可以吧,不如上海和广州等地的皇冠假日,主要是早餐不是很好。 服务人员态度不错 门口堵车太厉害,不好打车 January 5, 2014
Rated 5.0 out of 5.0 by 河南中州皇冠假日酒店 在郑州无以伦比 河南中州皇冠假日酒店 在郑州无以伦比,健身美食,购物交通均方便,酒店有很多积分活动,赚取积分很容易,因为三个品牌的酒店在一个地方 November 6, 2013
Rated 3.0 out of 5.0 by Due for a total renovation The Hotel is at a nice location (but beware of traffic jam) and the service from staffs is excellent. However, as a Crowne Plaza, the interior needs a major renovation badly: The carpet in the hallway is wore. Furniture in the room, including doors, are old, and toilet are all with visible water scale. October 24, 2013
Rated 2.0 out of 5.0 by really bad reception service I was standing in the receiption waiting for check-in for 10 mins without any one paying any attention to me (but they allow people jumping the queue..) until the guy standing in the main entrance noticed me and helped me throught the process. September 23, 2013
Rated 1.0 out of 5.0 by Poor transportation Very poor stay experience. The transport condiction is very poor for the area. Due to traffic Jam you may take more than 1.5 hours so that you can drive in Highway entrance. If you wanna visit shaolin temple or any park around the place, you should check out and take all your belongings otherwise, the half day charge is waiting for you. September 17, 2013
Rated 3.0 out of 5.0 by overall is OK in Zhengzhou CP Zhengzhou is relative old hotel comparing with others but the overall service is good. Staff is nice and willing to offer the help. Breakfast is OK. I am look forward the new Sheraton open soon September 16, 2013
Rated 3.0 out of 5.0 by Great Service and Staff A few items to improve on: A) TV channel selection is bad- need more US TV channels B) The signal from many channels was very bad C) The gym is very old and the room needs to be expanded with better equipment. D) The 1st floor 2- story rooms with the staircase are great, however please change the carpeting to wood floors. Many people suffer from allergies and removing carpets help a lot. E) The WI-FI needs to be more reliable. F) The food is great G) The Mama Mia restaurant food and service and staff are really GOOD. September 3, 2013
Rated 4.0 out of 5.0 by 酒店硬件有些陈旧 酒店硬件已经全面陈旧。早餐区域狭小,早餐比较单调。房间的装饰也比较旧。希望能够重新装修一下,来达到皇冠酒店的水准。 August 26, 2013
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