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Rated 3.9 out of 5 by 106 reviewers.
Rated 3.0 out of 5.0 by Small cramped room My wife and I chose to stay in Crowne Plaza hotels throughout Europe (London Heathrow, Zurich, Salzberg, Amsterdam) and Zurich was by far the worst. The staff, although not rude, were abrupt and unhelpful. On one occasion gave misleading information, which placed us in a potentially embarrasing position. The room was very small and cramped, with limited hanging space, definitely more likea single room than a double. When I enquired about an upgrade I was informed that the hotel was full and the only available room was a junior suite at an additional cost of 80 euro per night, I was made to feel this was my problem despite the fact that we are IHG members and that we had booked MONTHS in advance. I would not recommend this hotel to anyone and we chose not to eat at the hotel due to the extremely high cost and instead found a lovely friendly cafe close by at less than half the cost. July 18, 2014
Rated 5.0 out of 5.0 by Short Stay in City Location Our family of four enjoyed two nights in Zurich and found the hotel convenient for car travel and accommodation accepting a dog traveller. The hotel had obviously been refurbished with modern decor,design features and modern amenities including Wifi internet access. One of the rooms was at the back of the hotel and quieter than the other room overlooking the road. The room size was adequate for a short stay (especially including the dog in the room); but would have been cramped for an extended leisure stay. We all found the designer wash basin in the bathroom, impractical to use, although it looked good. July 15, 2014
Rated 5.0 out of 5.0 by Große Zufriedenheit Zum Thema Sauberkeit: unter dem Bett (ich hatte meinen Ring verlegt) war eine Visitenkarte, offensichtlich von einem Vorgänger = Hinweis, dass sich hier der Staubsauger nicht hinverirrt hat;-) Es war nur ein Bademantel Schlapfen am Zimmer, wir haben den 2. nicht nachgefordert, da auch ohne ausgekommen. Auf viele Dinge habe ich nicht so geachtet - zB Helligkeit im Bad, wenn es aber sehr störend gewesen ware, hätte ich es mir sicherlich gemerkt. Die Zimmer haben sicherlich der auf der Homepage angegebenen Raumgröße entsprochen, es war aber trotzdem ein Spürchen eng mit 2 Koffern. Eine Frage habe ich nicht ganz verstanden: Zustand des Badezimmers im Gästezimmer - gilt vermutlich nur für Suiten - ? Was mir JETZT einfällt: vor einem Nebenzimmer ist ziemlich lange ein Tablett mit Leergeschirr gestanden, was mich aber nicht nicht unbedingt gestört hat, es ist mir nur aufgefallen. Ansonsten müsste ich mich jetzt wirklich anstrengen, weitere Kritik zu äußern. Bin irgendwie froh, diesen Fragebogen bekommen zu haben - so habe ich den Vorsatz, Sie für das aufmerksame Personal dort zu leben, auch wahrgemacht. Ernst gemeint! Der Whirlpool im Wellnessbereich könnte meiner Meinung nach eine Grundreinigung vertragen; dieser Eindruck hat mich aber nicht davon abgehalten, ihn zu benützen. Weil ich oben noch 'Umgebung' lese: der Outlet vis-à-vis mit den Flohmarktbuden und zweifelhaft wirkenden Betreibern ist kein Hingucker, ist aber jetzt wirklich nur am Rande erwähnt. Beim Frühstück hätte ich gerne einen (eher neutralen) Aufstrich oder eine kleine Auswahl als Alternative zu Butter gehabt - hat es am letzten Tag dann auch gegeben, ich hatte nicht reklamiert. July 14, 2014
Rated 5.0 out of 5.0 by Ausgezeichnetes Preis-/Leistungsverhältnis ausgezeichnetes Hotel an zentraler und trotzdem rugiher Lage. Sehr zuvorkommendes Personal. Komfortable Zimmer mit hervorragender Ausstattung July 11, 2014
Rated 4.0 out of 5.0 by Fast friendly front desk. Anna in booking office very efficient and professional. A very comfortable home from home atmosphere. The staff are a pleasure to deal with. I would not hesitate in booking my next stay in Zurich at the Crowne Plaza Hotel. July 9, 2014
Rated 5.0 out of 5.0 by welcome and check out good overall customer experience. excellent breakfast. July 6, 2014
Rated 5.0 out of 5.0 by Crowne Plaza Experience In Zurich Great stay at Crowne Plaza In Zurich. Exceeded expectations. Only annoyance was Swiss Law of minimum room temp 23 degrees. Staff friendly and helpful. Fantastic health fitness center. The best! July 5, 2014
Rated 4.0 out of 5.0 by Crowne Plaza Zurich The hotel is a former Intercontinental and generally very comfortable. As a platinum ambassador they do give a nice goody bag in your room. My biggest gripe is the lack of later night bar snacks, the only one really satisfying any appetite is their goulash. This could be improved. I also rather resent paying a premium price for a hotel a long way from the center, on the boundary of an industrial zone, only to find that they have told IHG rewards that it is a non qualifying stay. Next time in Zurich I will stay elsewhere. July 3, 2014
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