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Rated 3.9 out of 5 by 76 reviewers.
Rated 5.0 out of 5.0 by Great Hotel! Great Staff! Great Location! The above title says it all! After a 13 hours hour flight from Hong Kong and arriving at the hotel, I was grateful that they had a room ready... I was disappointed that there was not a espresso machine in the room, I had been spoiled from my stay at the Crown Plaza in Belgium...I called the reception and asked about the machine and that I had requested a room with one. Lo and behold the reception checked with the MOD and I was upgraded again to a room that had one. I want to thank the staff member I'm sorry I can't recall his name, I was in room 2323 if you can find the staff member who helped me please tell him He created a wonderful memory for us, and we will come back to Zurich and to Crown Plaza. If you find out his name, please let me know his name. Also the Breakfast in the morning was just GREAT! as well as the Staff... February 26, 2014
Rated 5.0 out of 5.0 by Bin sehr zufrieden Sehr gutes Hotel, sehr sauber. Die Mitarbeiter sind freundlich und zuvorkommend. Das Hotelzimmer und die Schlafqualität haben meine Erwartungen übertroffen. Ich bin sehr zufrieden und empfehle es ausnahmslos weiter. Werde demnächst dieses Hotel wieder besuchen, diesmal mit meiner Familie, weil ich davon ausgehe, dass auch sie begeistert sein werden und einen schönen Kurzurlaub genießen können. Die Einrichtungen wie Fitness und Sauna sowie Swimmingpool konnte ich leider bei meinem ersten Aufenthalt nicht benutzen, werde es aber beim nächsten Besuch nachholen. Ich bekam sogar kostenlos ein besseres Zimmer mit großem Bett, Annehmlichkeiten wie Kaffee, Tee und sogar Schokolade in meinem Zimmer (Zimmerupgrade), schnelles Internet und Tageszeitungen - alles kostenlos, weil ich Mitglied im Rewards-Club wurde (ebenfalls kostenlos). Besser kann es einfach nicht sein. Danke für die Gastfreundlichkeit. Man merkt, dass man sich in einem gehobenen Hotel aufhält. Auch der Service trägt sehr dazu bei. February 18, 2014
Rated 5.0 out of 5.0 by Enjoyable Zurich City Break An excellent hotel that was convenient for the city and quiet. All the hotel staff were friendly and helpful, the room was clean housekeeping was good for the whole stay. It also has a nice fitness club with a lovely pool and whirlpool and friendly helpful staff. February 16, 2014
Rated 4.0 out of 5.0 by Nice Hotel I have stayed at this hotel on a few occasions. It is very convenient for Zurich center by either a 20 minute walk or the tram system. The hotel condition is very good, although for the last 18 months or more they have been renovating the fitness center. The reception is not the most welcoming and quite often you have to wait for someone to come from behind the screens to attend to you. However the bar staff are extremely friendly and the service is excellent. The food in the bar is also very good. The rooms are extremely comfortable and the level of cleanliness is excellent. January 23, 2014
Rated 5.0 out of 5.0 by Very comfortable bed & very nice dovet))) Plus great food Location is good - not noisy. The bed was just fabulous - comfortable, nice linen and wonderful huge dovet! Food at restaurants and bar is very good. Ordered sea food at restaurant twice - it was so good)))) Staff is friendly) Pool & sauna area are good & comfortable. Thank you for a lovely stay! January 6, 2014
Rated 4.0 out of 5.0 by convenient, great pool and spa The hotel was close to downtown and main attractions. There were 5 adults in our part and we had paid thru hotwire for one room for 3 and one for two. When we arrived, however, we were told that three adults cannot sleep in the standard room, so we paid ~$30 more for a room with sofa bed for the third person which also enrolled us in IHG. The staff were accommodating and allowed us to have late checkout. Beds were clean and comfortable. The pool and rec room and spa were 5 star with friendly staff; this was the highlight of our stay. All in all we greatly enjoyed our short stay in this nice place. January 5, 2014
Rated 5.0 out of 5.0 by Wished to stay longer !!! Before arriving in Zurich, I had a very exhausting journey from Kyiv. I supposed to stay in Crowne Plaza Venice before staying in CP Zurich. However there was a problem in Ukrainian immigration so finally I was failed to board the plane eventhough I have checked-in. Therefore I use the flight on the next day; which is very exhausting journey. Flight from Kyiv - Treviso, followed by using train from Treviso-Vicenze, Vicenza-Milan, and Milan-Zurich. Therefore, I arrived in hotel around 9pm in very exhausting conditions. However, my mood suddenly jumped up when I arrived in the hotel. The hotel recognized Platinum members very well. I was asked if I would like 600 pts or free snacks. Since I''ve already got dinner and just want to sleep so I chose 600 pts. Too bad that I left somewhere so I never had try to put the pts. :p I was upgraded to Deluxe room and there were a bottle of mineral water, box of chocolates, and sleeping aroma therapy on the bed. The beds are also to die for. Really comfortable !!! The buffet breakfast is also very good. What I really like is there's a hot chocolate in the buffet breakfast. I tried the ordinary and also white chocolate drinks. Both of them are very delicious. I also got late checkout which is really appreciated since I will have long journey to go to Jakarta and I still have time to have shower for it. Thank you very much for your hospitality. Surely I will book here when I return to Zurich. December 31, 2013
Rated 4.0 out of 5.0 by Comfortable bed and friendly service Most of the above items were good except the cleanliness of the room. There were forgotten water spots on the table. The hairdryer in the bathroom had a spot of toothpaste or something like that on its line. This might have happened because of the little time people have to clean the room. December 31, 2013
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