Rated 4,0 out of 5 by 114
Rated 5,0 out of 5,0 by Parker12345 The wait is worth it
This property has been one of the options for decades and still remains a well maintained hotel with great amenities. The checkin process is longer than expected but the wait is well worth it. Our group had a Suite and Jr. Suite. The rooms were extermely clean and had great views of the bay. There were several pools to choose from with a bar and food service available. We walked out onto the beach and the hotel even provided seating, tables and umbrellas free of cost on the beach itself. The onsite hotel restaurant had excellent food and cooked the dinner selections to any desired temperature from medium rare to well done - often hard to find places that will serve entrees that are not cooked well done in Mexico. There were ceratin hotel rules that had to be followed, but this seems to be the norm in Mexico. The staff was eager to accomodate and tipping was optional but greatly appreciated. They have full valet service and live music at night in the lobby area by the lobby bar. The architecture design of the hotel remains timeless and stands out on the coastline. Defnitely a plus for this hotel family.
19 de agosto de 2014
Rated 3,0 out of 5,0 by Negriode69 Muchas oportunidades.para mejorar
La cara del hotel es el personal de recepción y ofrecen el servicio estrictamente indispensable.
Desconocen los beneficios del programa IHG, al preguntar por un upgrade, nunca pudieron resolver ni por.beneficio del programa ni aún ofreciendo cubrir la diferencia.
Tampoco me ofrecieron el plan all inclusive, al salir tardaron más de 40 minutos y nunca llego el bell boy tuve que bajar mis pertenencias solo y dar tres vueltas.
La alberca luce descuidada y sucia, además las duchas de la playa se anegan.
El bufete es básico y claramente reciclan los alimentos del desayuno a la comida, los precios de las bebidas son elevados.
Las máquinas de hielo no funcionan.
Las amenidades en las habitaciones las olvidan de forma recurrente,.
18 de agosto de 2014
Rated 5,0 out of 5,0 by Tito&Doo realmente vacaciones
los días que pasamos en el hotel en verdad fueron de tranquilidad, ya que el buen trato y cortesía de su gente nos ayudo a relajarnos. muchas gracias
18 de agosto de 2014