Crowne Plaza Austin

Recepción del hotel: 1-512-3235466

Fax del hotel: 1-512-3715257

C. e. del hotel: sales@cphaustin.com

Entrada: 3:00 p.m. | Salida: 12:00 p.m. | Hora Local: 7:30 PM


Aeropuerto
Austin Bergstom International Airport (AUS)

- Distancia del hotel: 12 MI/ 19.31 KM noroeste

- From Airport to Hotel Hwy 71 north to I-183 north, 183 north to Hwy 290E, Hwy 290 E and exit on IH 35 N exit, Hotel is on right hand side

Tren
Amtrak Train Station

- Distancia del hotel: 7 MI/ 11.27 KM al sur oeste

- Take I-35 South to East Cesar Chavez Street.

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- Disponibilidad de aparcamiento

- Aparcamiento diario de cortesía

- Free self-parking is available to all guests and event attendees. The hotel has over 500 parking spaces including 15 handicapped spaces located in front of the hotel.

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Comentarios de los huéspedes

Todos los comentarios y puntuaciones que recibimos se verifican para garantizar que solo mostramos la información proporcionada por huéspedes que realmente se han alojado en el hotel.

Opiniones de clientes

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Experiencia general

4.1

basado en 403 opiniones
83%
Recomienda el hotel
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Muestra de puntuación

403comentarios

  • 5 Estrellas
    220
  • 4 Estrellas
    83
  • 3 Estrellas
    44
  • 2 Estrellas
    30
  • 1 Estrellas
    26

Great Location and Staff

By

Март 04, 2015

club

Last minute trip to Austin for the State Swim meet and found this gem. Greta location and the staff was great.

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Great people great service

By

Март 03, 2015

club

Cynthia at check in was efficient and very pleasant. My room was ready on the Executive level early. I appreciated that. The evening cocktails and food was excellent. The young lady hosting was sweet and very accommodating. Wanda at breakfast was a joy as usual. My experience in the bar and restaurant was great. Loved the before bed scents.

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Great experience

By

Март 02, 2015

I loved staying at the Crown. As usual, I had a great experience, great service.

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Customer Service lacking

By

Февраль 25, 2015

platinumelite

As a Platinum member, I felt insignificant for the very first time. My negative experience was dealing with a credit card authorization form. I was attempting to have someone stay in a room under my account. After 7 calls, a fax that would not work, and people who kept putting me on hold and completely forgetting about me, I had enough.It also didn't help that in all my frustration, employees were arguing with each other. This is a beautiful property that was not living up to IHG standards on that day. I might give this property another chance, but I will think long and hard about it.

Posted by HotelStaff
Февраль 26, 2015
Dear Valued Guest, Thank you for taking the time to express your thoughts and concerns. We value you as an IHG Platinum Member and we are so sorry to see you did not enjoy your overall experience with us and were not satisfied with the service that you received. I can assure you that the incident you described is not typical of our staff. I hope you will be able to give us another chance to show you a much better experience. We look forward to serving you again soon!
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