Crowne Plaza Austin

Recepción del hotel: 1-512-3235466

Fax del hotel: 1-512-3715257

C. e. del hotel: sales@cphaustin.com

Entrada: 3:00 p.m. | Salida: 12:00 p.m. | Hora Local: 7:30 PM


Tren
Amtrak Train Station

- Distancia del hotel: 7 MI/ 11.27 KM al sur oeste

- Take I-35 South to East Cesar Chavez Street.

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- Disponibilidad de aparcamiento

- Aparcamiento diario de cortesía

- Free self-parking is available to all guests and event attendees. The hotel has over 500 parking spaces including 15 handicapped spaces located in front of the hotel.

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Puntos destacados hotel

We are proud to have received the prestigious Quality Excellence Award multiple times. We provide outstanding, personalized service unmatched by other hotels in Austin, Texas.
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Opiniones de clientes

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Experiencia general

4.1

basado en 325 opiniones
82%
Recomienda el hotel
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Muestra de puntuación

325comentarios

  • 5 Estrellas
    177
  • 4 Estrellas
    65
  • 3 Estrellas
    35
  • 2 Estrellas
    26
  • 1 Estrellas
    22

Great lounge, Bad Employee Restaurant Hygiene

By

November 25, 2014

platinumelite

The staff in the 7th floor lounge was great!

The hotel's restaurant was fine, except for one key point. I observed a hotel employee walk up to the breakfast buffet, remove bacon from the container with their bare hands, and eat it as they walked back to the kitchen area. Not the type of service expected from a Crowne Plaza, or any restaurant that serves food.

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Excellent for the price

By

November 24, 2014

club

This trip was unexpected. My son had emergency surgery and I rushed to Austin. Normally I would do a lot of homework and comparison but I needed a hotel close to where he lived. I was pleasantly surprised to find that the Crowne Plaza was priced so affordably. It was easy to make a reservation on my phone from the hospital. I called to see if I could get into my room early and was quickly accommodated. The room was lovely and, especially under the condition of my stay, very inviting. I was able to come and go to take care of him and had food available at any point should I need to eat at an odd hour. I added breakfast for 2 to my room when I registered. For a small fee I was able to eat a cooked breakfast (with REAL EGGS) and take one to-go for my son. It was a pleasant respite for me and I would quickly stay there again under any conditions.

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Disappointed at the Crown Plaza

By

November 24, 2014

I have stayed at Crown Plaza all over the world and this was the worst Crown Plaza ever encountered. I expect a high level of attention from the staff and great overall service from CP properties. This particular was dirty, poorly managed and looked like a throwback from the 1970's.

Don't go here unless you are without any other options. There are many other nearby hotels for the same or better price and are much more suited to business travel.

Posted byHotelStaff
November 26, 2014
Your review was very surprising to me. We strive to provide only the very best service to our guests and it appears we failed to do that for you. Unfortunately I'm not quite sure what your particular concerns were. Your review was not specific. if you have the time, I really would like to speak with you and address those concerns. Please e-mail a phone number, and time, I can reach you, or if you are going to be in Austin again we can meet in person. I can absolutely assure you that on your next stay, and all other stays after that, we will have addressed your concerns and we will not only meet, but, we will exceed your expectations. Thank you. Randy Brunnemann General Manager
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LAUNDRY

By

November 24, 2014

club

I WAS JUST SHOCKED THAT THERE WASN'T ANY WASHER/DRYER AVAILABILITY FOR GUEST TO USE AT THEIR OWN LEISURE

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