Crowne Plaza Birmingham City Centre

Recepción del hotel: 44-0121-2245000

Fax del hotel: 44-0121-2245119

C. e. del hotel: enquiries@cpbhamcity.com

Entrada: 2:00 p.m. | Salida: 12:00 p.m. | Hora Local: 7:30 PM


Aeropuerto
Birmingham International Airport (BHX)

- Distancia del hotel: 10.5 MI/ 16.9 KM sur

- Follow A45 (Coventry Road) taking signs for Birmingham City Centre NIA and Convention Centre.

East Midlands Airport (EMA)

- Distancia del hotel: 40.7 MI/ 65.5 KM noroeste

- south Viscount Rd toward Viscount Rd Roundabout 1st exit next roundabout 4th exit 453/Ashby Rd nextroundabout A42 heading to Tamworth/Birmingham/M42/London/Leicester/M1/Ashby. Exit toward M6 Jct 8, exit toward M6 Birmingham Central signs NIA

Tren
New Street Station

- Distancia del hotel: 0.1 MI/ 0.16 KM norte

- Walking distance from train station. Taxi charge approx £5.00,

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- Disponibilidad de aparcamiento

- Precio del aparcamiento: 13.50 GBP

- 24hrs Arena Central Car Park beneath hotel .Chargeable per length of stay - 24 hrs £13.50.Additonal charges if stay over 24 hr period. ***Each entrance /exit to car park is charged individually & over a 24 hr period may result charge in excess of £13.50.

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Comentarios de los huéspedes

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Opiniones de clientes

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Experiencia general

4.3

basado en 379 opiniones
88%
Recomienda el hotel
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Muestra de puntuación

379comentarios

  • 5 Estrellas
    199
  • 4 Estrellas
    115
  • 3 Estrellas
    38
  • 2 Estrellas
    16
  • 1 Estrellas
    11

Small doubles as standard!

By

2014 十二月 17

Hello we recently stayed at your hotel to visit Birmingham Christmas Market admittedly we did not make use of many of your facilities but the only two things we used were disappointing. The bed size, a small double! When we queried with receptionist as we thought maybe we had mistakenly been given a business single room we were told "that all the beds were a standard size in all the double rooms". It's the first time I have stayed in a large Hotel with such small beds.

We asked for extra tea and never received them, we managed to purloin some from chamber maid next morning.

We did not use breakfast facilities as we are not keen on the sterile buffet breakfasts served in most large hotels nowadays. However if this is not the case in your hotel may be a marketing point as we did just assume maybe incorrectly. And the cost at £44 seems a bit excessive.

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great service

By

2014 十二月 16

only minor problem for me was the pillows, too firm
staff are great, friendly and attentive

Posted byHotelStaff
2014 十二月 17
Dear lolly6464, Thank you for your kind feedback and a five star review regarding your stay at the Crowne Plaza Birmingham City Centre. I was glad to read that you found our staff to be friendly and attentive. I was however disappointed to read that the pillows were too firm for you. Just for the future stays I would like to make you aware that we do have a pillow menu in which we offer 4 different variety of pillows and you can choose whatever suits your needs best and can have as many pillows as you like. I hope this information helps you and would make your future stays with us even more comfortable. We look forward to welcome you again in near future. Kind regards Surya Gupta Guest Relations Manager
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Convenient location, quiet and comfortable

By

2014 十二月 16

Friendly helpful staff. Quick, efficient check-in and out. Good location for overnight in city centre. Room a little bit dark, plus an extra easy chair would have been helpful. Good lighting in bathroom good quality toiletries. Would stay again.

Posted byHotelStaff
2014 十二月 17
Dear EllenG, Thank you for this great five star review regarding your stay at the Crowne Plaza Birmingham City Centre. I was glad to read that you had a comfortable stay and that you found our staff to be attentive and efficient. I have since forwarded your comments to respective teams and team members. I appreciate that you chose to stay with us and that you would be staying with us again. We look forward to welcome you again in the near future. Kind regards Surya Gupta Guest Relations Manager
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1st Birmingham visit

By

2014 十二月 14

club

Hotel is of a good standard, hallway carpets a bit dated, lobby, bar and restaurant are good.

Only poor experience was 1st morning breakfast room service did not arrive, order was still hanging on the door the next morning, so the 2am last collection was not done.

Restaurant in the evening only opened at 6:30pm, our trip to the Hippodrome for a show at 7:30pm resulted in us having to find a restaurant nearby very quickly!

Posted byHotelStaff
2014 十二月 17
Dear NorthlandSouth, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. I was really glad to read that you found our hotel to be of good standard and that you also liked our lobby, bar and restaurant. I was however disappointed to read that you experienced some issue with Room Service Breakfast, I would like to apologise for any inconvenience this may have caused you. I had taken your valuable feedback and comments on-board and has since forwarded them to our Food and Beverage manager, so he could further investigate them. We appreciate that you chose to stay with us and we look forward to welcome you again in the near future. Kind regards Surya Gupta Guest Relations Manager
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