Crowne Plaza Dallas Downtown

Recepción del hotel: 1-214-7425678

Fax del hotel: 1-214-3793577

C. e. del hotel: bangerer@crownedallas.com

Entrada: 3:00 p.m. | Salida: 12:00 p.m. | Hora Local: 7:30 PM


Aeropuerto
Dallas Love Field Airport (DAL)

- Distancia del hotel: 10 MI/ 16.09 KM sureste

- Take a right on Mockingbird. Take I-35 E South and exit

Dallas/Fort Worth International Airport (DFW)

- Distancia del hotel: 17 MI/ 27.36 KM sur

- I35E west to 183 west, exit 121N and proceed into airport terminals using signage provided

Metro

DART West End Station

- Distancia del hotel: 0.01 MI/ 0.02 KM sur

- Dart West End Station directly across the street at the back of the hotel property (about 100 yards away).

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- Disponibilidad de aparcamiento

- Precio del aparcamiento: 16.00 USD

- Disponibilidad de aparcacoches

- Precio del servicio de aparcacoches: 24.00 USD

- Hotel parking attached eight-story covered secured parking garage. $16 for overnight parking, with in and out privligies. Parking Height 6'5". No trucks with racks fifteen passenger vans or trailers will fit in the garage.

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Comentarios de los huéspedes

Todos los comentarios y puntuaciones que recibimos se verifican para garantizar que solo mostramos la información proporcionada por huéspedes que realmente se han alojado en el hotel.

Opiniones de clientes

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Experiencia general

3.3

basado en 372 opiniones
58%
Recomienda el hotel
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Muestra de puntuación

372comentarios

  • 5 Estrellas
    116
  • 4 Estrellas
    71
  • 3 Estrellas
    60
  • 2 Estrellas
    57
  • 1 Estrellas
    68

TERRIBLE

By

01. Juni 2015

Our room was not ready until 4:30pm, an hour and a half AFTER our designated check-in time making us rush to our evening plans. When we returned to our room after dinner and a show our room keys did not work. We went to the lobby and the man at the front desk explained they CHECKED US OUT OF OUR ROOM UNANNOUNCED and REMOVED OUR PERSONAL BELONGINGS. He claimed you all had another room that was an "upgrade", which was false. Even if that had been true the unannounced room change was UNWANTED and EXTREMELY UNPROFESSIONAL. When we received our luggage that was taken from our initial room some toiletries were missing. When asked to speak with management, management was not available and would not be in until after our check-out time.

Organization of this hotel needs a serious overhaul!

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lack of maintenance

By

01. Juni 2015

Smelly floors, cold tobacco smell in room. I smelled cold cigarette for all my customer's meetings.
Issues with the TV were never solved, Breakfast is over priced.

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Great service

By

30. Mai 2015

The Fridge was noisy!! Our friends A/C in their room leaked onto the carpet!!! The smell in hall after clean-up was pretty bad but after that it smelled as if they sprayed too much of an odor counteractant !! But that was not my room so it did not effect me negatively!! I also will say that Bradley @ the Front Desk
is a real asset to your Company !! He was extemely nice and very helpful!!! He Exemplified Hospitality!!!

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It was...ok..

By

29. Mai 2015

Overall it was an OK stay. Attitude of the staff upon check in was awful. It was more I was an inconvenience to some of them. Came into contact with the day front desk staff the 4 days I was there, they seemed to be more pleasant than the night front desk crew. Much better attitude, and very helpful. I will check in before 5PM from now on, If I need to stay here again. Room service food and staff were great! Bar staff, great! Room, VERY HOT! Could not get the air to go down past 78. Upon talking to several other guests in the elevator, they had the same issues.

Posted by HotelStaff
01. Juni 2015
Dear businessguy24, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for taking the time to review our property. We are sorry that you had issues with our evening front desk staff, as well as with your air conditioning. Thank you again for your comments, we will share them with all of our staff to ensure we can improve. Sincerely, Brian Angerer Front Office Manager Crowne Plaza Dallas Downtown
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