Crowne Plaza Lombard Downers Grove

Recepción del hotel: 1-630-6296000

Fax del hotel: 1-630-6290025

C. e. del hotel: info@cpglenellyn.com

Entrada: 3:00 p.m. | Salida: 12:00 p.m. | Hora Local: 7:30 PM


Aeropuerto
Chicago International OHare Airport (ORD)

- Distancia del hotel: 17 MI/ 27.36 KM noreste

- Leaving Airport I294 South to 88 West (Aurora) exit Highland Avenue North turn left on to Roosevelt Rd two miles on right at Finley Road and Roosevelt

Midway Airport (MDW)

- Distancia del hotel: 25 MI/ 40.23 KM sur

- I 55 South (St. Louis) to I 355 North exit Roosevelt Road and turn right hotel 1/4 mile on left at Roosevelt and Finley Rd.

Tren
Lombard Metra Station

- Distancia del hotel: 2 MI/ 3.22 KM al sur oeste

- Roosevelt Road east to Main Street. Turn Left (North) on Main Street. Approximately 2 miles on left. Station is open to purchase tickets

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- Disponibilidad de aparcamiento

- Aparcamiento diario de cortesía

- Complimentary self parking available. RV and motorcoach parking available.

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Puntos destacados hotel

4 Floors; 119 guest rooms; 100% smoke free hotel; Wired and Wireless High speed internet; refrigerators in all rooms; lap top size safes; 24 hr business center, 24 hr fitness center; indoor pool; 32" wall mounted LCD HD TV's; complimentary shuttle; fuel efficient guest transportation; award winning on site restaurant; conveniently located in the heart of DuPage county, just off of I-355 and I-88.
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Opiniones de clientes

Verificamos todas las opiniones y puntuaciones que recibimos para garantizar que solo mostramos información proporcionada por clientes que realmente se han alojado en el hotel.

Experiencia general

4.5

basado en 160 opiniones
92%
Recomienda el hotel
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Muestra de puntuación

160comentarios

  • 5 Estrellas
    107
  • 4 Estrellas
    33
  • 3 Estrellas
    10
  • 2 Estrellas
    8
  • 1 Estrellas
    2

overall good

By

September 28, 2014

club

The experience was good except for the mattresses. very hard bed, did not sleep good

Posted byHotelStaff
September 30, 2014
Thank you for taking the time to review our property. We really appreciate your kind words and your business. We hope to see you again in the near future.
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Clean room

By

September 26, 2014

club

We enjoyed our stay, the service we received we great. everyone we encountered served us well. The service was outstanding.

Posted byHotelStaff
September 29, 2014
Thank you for choosing our Hotel, we really appreciate your input! We take a lot of pride in our service and I am glad you enjoyed your stay!
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Disappointed response to an issue

By

September 23, 2014

I want to start by admitting this may be a great option if you NEED to be off Finley road in Lombard/Glen Ellyn area. The front staff was super, Dee and others were very nice. The room was clean. My problem came when I left out money on my clothing dresser , next to a book, to be sure I had cash to tip upon checkout the next day. Upon returning to our room, we noticed the money missing. I do not think, unless clearly marked, housekeeping should assume money is theirs unless the guest has checked out or , as mentioned, it is clearly marked. I called and was put in the General Manager's voicemail. The following day, the GM called me and insulted me by being rude. He said they "cater to a corporate guest who often prefer to tip daily" and was verbally condescending while speaking. He mentioned that he was (sarcastically) sorry I was offended and if I was so upset, he could have the housekeeper return the money to me. He was sure to mention that they had no intention of changing anything because most people were fine with their policies. I was offended greatly. I simply was questioning if it was an accident that she took it or if she wasn't aware that she should NOT take it until clear to do so. We travel WEEKLY all over the world. I have NEVER had someone take money unless in an envelope with their name or I have checked out. So, it is not standard policy chain-wide or with other chains either, as far as I know.

Posted byHotelStaff
September 26, 2014
Thanks for your feedback with comments from our guests we hope to continue our Torchbearer Status! we are proud that for the third year in a row we will receive The Quality of Excellence Award from IHG.
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Great Service

By

September 22, 2014

club

Hotels is a good place to stay, i will recommend this to all my friends and co-workers

Posted byHotelStaff
September 24, 2014
Thank you very much for staying with us and for reviewing our property. We really appreciate your input and your patronage. If we can ever help out yourself or your friends we would be glasd to do so!
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