Crowne Plaza Hollywood Beach Resort

Recepción del hotel: 1-954-4544334

Fax del hotel: 1-954-4583706

C. e. del hotel: sales@cphollywoodbeach.com

Entrada: 4:00 p.m. | Salida: 11:00 a.m. | Hora Local: 7:30 PM


Aeropuerto
Hollywood/Fort Lauderdale International (FLL)

- Distancia del hotel: 9 MI/ 14.48 KM sur

- Take US1 South to Sheridan Street. Head East on Sheridan to A1A. Turn right on A1A. Go south approximately 4 miles. Hotel on right.

Miami International (MIA)

- Distancia del hotel: 22 MI/ 35.41 KM noreste

- Head East on 826 to I95 North. Exit Hallandale Beach Blvd going East. Turn left on A1A. Hotel on immediate left.

Tren
Tri Rail

- Distancia del hotel: 6 MI/ 9.66 KM noroeste

- East on Hollywood Blvd, Right on A1A, go 1 mile, hotel on the right after Bank of America

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- Disponibilidad de aparcamiento

- Precio del aparcamiento: 18.00 USD

- Disponibilidad de aparcacoches

- Precio del servicio de aparcacoches: 20.00 USD

- Nuestro estacionamiento de autoservicio con salidas y entradas ilimitadas tiene un costo de $17 al día. El servicio de valet para huéspedes tiene un costo de $19 al día.

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Comentarios de los huéspedes

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Experiencia general

4.0

basado en 524 opiniones
80%
Recomienda el hotel
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Muestra de puntuación

524comentarios

  • 5 Estrellas
    264
  • 4 Estrellas
    129
  • 3 Estrellas
    60
  • 2 Estrellas
    35
  • 1 Estrellas
    36

Great service but room getting a bit old

By

20 abril 2015

club

We had a good 5 day stay at this Crowne Plaza while visiting our our grandchildren in April. The pool was ideafor them, delightfully warm in a lovely setting.
The staff service was fantasic, with everyone going out fo their way to make our stay a pleasant one.
Unfortunately we thought our room was not up to the excellant Crowne Plaza standards we are used to. The carpet looks like it needs a good shampoo and the shower facilities looked old and in need of a revamp. The shower head, for instance produced a fine spray of water that went all over the place as a result of some of the holes being blocked. We could undersatnd if they were in California and conserving water but in Florida there is no such excuse.
The final complaint was on check out when my debit card was refused even though I could show it was my card and there were suffient US$ funds. It menat I had to use my credit card which incurred additional bank transaction fees and conversion charges. I was not happy as I had setup the debit card to avoid such costs

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Great!

By

18 abril 2015

Overall great service, everyone was really pleasant and definitely will be staying with them again.

Posted by HotelStaff
20 abril 2015
Dear JN5224, Thank you for your wonderful feedback. It's a pleasure to hear that you enjoyed our guest services from our staff and we hope to welcome you back soon again!
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very unhappy

By

17 abril 2015

-i booked a month in advance for 2 family, 2 rooms, 2 adults and 2 kids each room with each room 2 double beds. i requested and repeatedly called back to confirm that we have adjoining rooms even the day of arrival i called again.
-on arrival not only we did not get adjoining rooms, we got rooms on different floors and one of the rooms was only a king bed.
-after complaining repeatedly we were moved to same floor. and the next day moved again to adjoining rooms but one room only had a king bed.
-we stayed the week of Passover from 4/3 to 4/10. that's means we cant eat certain foods. it was great that we had microwave and refrigerators but you did not even have a coffee table or chairs to sit and eat.
-so when we were at the pool we wanted to eat and were told we can eat their, so we went to the tables next to the restaurant that was closed anyway and were also told and we cant eat their and the manager was very disrespectful, even when we explain to them about the holiday.
we were told we can eat in lobby. so with wet kids from the pool wearing only bathing suits we were led to the lobby, 4 freezing kids and 4 adults eating sitting half naked in the cold lobby eating our lunch.
we never went back to the pool until the last day. we were to embarrassed, annoyed and disappointed.
-i do want to mention the one good thing about the hotel, the pool manager, heavy set guy. was always a gentlemen, even when i was upset and was not very nice. he was 100% professional & a gentleman.

Posted by HotelStaff
20 abril 2015
Dear airbornir, Thank you for taking the time to share with us your experience. We truly apologize for the inconveniences you encountered during our stay. We are pleased to know that the pool manager was professional and helpful. Please be advised that your concerns will be discussed with our management team. Again, thank you for your time and we hope to have the opportunity to welcome you and your family back.
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Exceptional Staff, good location

By

16 abril 2015

club

The staff at this facility were extremely pleasant and receptive to our needs. The pool staff were also exceptional and kept the area very clean. there were ample pool chairs and we were there during a very busy week. As an IHG member, I was happy to have late check out because our flight was delayed. We would return to this hotel.

Posted by HotelStaff
17 abril 2015
Dear Rose from Canada, Thank you for this wonderful review and for being an IHG Rewards Member. We are so happy to hear that you had a wonderful time at our pool area and that our staff was friendly and helpful. We hope to see you soon!
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