Crowne Plaza Houston-Downtown

Recepción del hotel: 1-713-7398800

Fax del hotel: 1-713-7397307

C. e. del hotel: sales@cpdowntown.com

Entrada: 3:00 p.m. | Salida: 12:00 p.m. | Hora Local: 7:30 PM


Aeropuerto
George Bush Intercontinental Airport (IAH)

- Distancia del hotel: 21 MI/ 33.8 KM sur

- Distance: 21 MI / 33.8 KM South to Houston Downtown Hotel Shuttle Charge: $24.00 USD (one-way) Taxi Charge: $47.50 USD (one-way) Time by Taxi: 25 minutes Directions: From airport, take I-45 South to downtown. Exit Take Exit 47D Pierce/Dallas, veer left onto Jefferson St. and go through Brazos St. light. Hotel is immediately on left.

William P Hobby Airport (HOU)

- Distancia del hotel: 12 MI/ 19.31 KM norte

- Distance: 12 MI / 19.3 KM North to Houston Downtown Hotel Shuttle Charge: $18.00 USD (one-way) Taxi Charge: $25.00 USD (one-way) Time by Taxi: 15 minutes Directions: From airport, take I-45 North to St. Joseph Parkway/Downtown Destinations Exit and stay to your right. Exit will turn into Pease St. Drive approximately 10 blocks to Smith Street. Hotel is immediately on left on the corner of Pease

Tren
Downtown Metro Rail

- Distance is 4 blocks. Houston's 7.5-mile light rail system connects downtown, Midtown, the Museum District, Texas Medical Center and Reliant Park

Metro

Metro light rail

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- Disponibilidad de aparcamiento

- Disponibilidad de aparcacoches

- Precio del servicio de aparcacoches: 29.00 USD

- Hotel provides Valet Parking Only. Weekday overnight parking (Sun - Thurs) pricing $29 plus tax and Weekend overnight parking (Fri/Sat) parking is $15 plus tax. Visitor parking is $15 plus tax. Complimentary parking for restaurant patrons up to 2 hours.

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Puntos destacados hotel

Set in the heart of the Central Business District, the Crowne Plaza Houston Downtown offers an unparalleled location near leading leisure and business destinations such as Houston's Toyota Center, Rice University, and Minute Maid Park. Less than 1 mile from the George R. Brown Convention Center, our Downtown Houston hotel is within walking distance to fine dining and shopping.
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Opiniones de clientes

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Experiencia general

4.2

basado en 454 opiniones
86%
Recomienda el hotel
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Muestra de puntuación

454comentarios

  • 5 Estrellas
    277
  • 4 Estrellas
    83
  • 3 Estrellas
    45
  • 2 Estrellas
    25
  • 1 Estrellas
    24

Badly needs remodel

By

25. April 2015

My room at the Houston Crowne Plaza is best described as dingy. The walls have been patched and plaster repairs not painted, scuff marks, dirt in the corners and the smell... Difficult to believe this is a non smoking hotel. The smell was terrible, like an old rental car. Tried to call the front desk to complain but the room phone didn't work. Went down to the front desk and they gave me a different room. It was in slightly better repair and did not smell like an ashtray.

The front desk staff did not really pay attention to what my issues were with the room she just quickly gave me a new room and apologized profusely. Made me think a couple of things. First, this happens frequently, seemed they have this new room procedure down. Second, they are not interested in fixing any of the issues. I guarantee they just had housekeeping tidy up the room and put some other unsuspecting guest in it.

Decided I'm spending the next three days of my four day trip somewhere else. Management really needs to invest in their building here, past time for a complete remodel.

Only pro was the bed which was a king sized memory foam mattress. However, this was not enough to overcome the other issues and make me stay here for the remainder of the trip.

Posted by HotelStaff
27. April 2015
Dear atatischeff, First and foremost,thank you so much for taking your time to fill out an online review regards to your recent stay with us at Crowne Plaza Downtown. I am really sadden to hear that you did not at all enjoy your stay here with us. That is absolutely not the impression that we wanted to leave you with. We just finished the renovations for lobby and valet and we will soon be working on our rooms. I hope you will give us another chance next time you are in town for we are all about the service and making sure all guests have an amazing stay. Thank you so much again for your feedback and if you are ever back in Houston please email me at apatel@cpdowntown.com and I will make sure that you have a wonderful stay. Best Regards, Ashika Patel Guest Services Manager
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Non vale il prezzo pagato

By

25. April 2015

club

Hotel con arredamenti vecchi, pulizia scarsa (camere e corridoi con odore di muffa) ed aree comuni tristi (soprattutto il ristorante).
Rapporto qualità/prezzo assolutamente insufficiente.

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comfortable bed and great service

By

23. April 2015

Every thing was great during my stay. My room was clean, housekeeping staff very nice, front desk staff was very nice, valet parking service was great.

Posted by HotelStaff
27. April 2015
Dear alpha19061986, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at Crowne Plaza Downtown and we appreciate you five-star rating. I am so ecstatic to hear that you had a fantastic stay. We hope to see you again soon! Best Regards, Ashika Patel Guest Services Manager
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Disappointed

By

23. April 2015

club

Was told by two different employees that Minute Maid park was half mile away., but was a mile and a half away. Shuttle service disorganized Really thought that Crown Plaza would have been a step above the Holiday Inn but this was not so. Ice machines did not work. Terrible experience that should have been a great baseball trip.

Posted by HotelStaff
24. April 2015
Dear Contrygirl28, First and foremost, thank you so much for taking your time to fill out an online review regards to your recent stay with us. Secondly, my sincerest apologies in regards to the experience you had at Crowne Plaza Downtown. It is very disheartening to hear that we were not able to create that memorable experience. That is absolutely not how we want to represent our hotel. As far as our shuttle service, we are implementing a better strategy and plan to make sure this doesn't repeat with any of our other guests. I do want to give you my apology once again but I do hope that you would be willing to give us one more chance to make it right. My name is Ashika Patel and my email is apatel@cpdowntown,com. Please don't hesitate to email me if you do decide to give us another chance or for just anything. Thank you again for taking your time to fill out an online review and giving us great feedback. Best Regards, Ashika Patel Guest Services Manager
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