Rated 4,0 out of 5 by 110
Rated 5,0 out of 5,0 by Junior44113 Excellent Experience
I had an excellent experience at the Crowne Plaza in Natick, MA. The staff provided great service from check-in to check-out. The housekeeping staff was very friendly and provided a clean and orderly room for me to come baack to each day. The shuttle drivers were great back and forth from MEDITECH and were willing to drive anywhere close to the hotel if needed. The room furnishings were in good shape and the I felt I had enough space to be comfortable during my 6 night stay. I only wish I would have had a refrigerator in the room to store drinks and leftovers during my extended stay. I ate at the onsite restaurant, The Pantry, twice. The food was good, well-priced, and the staff was great. There is plenty to do close to the hotel, including the Natick Mall, movie theater, various food options, and other shopping options. The hotel decor is ecletic, but not over-the-top. I would definitely recommend staying here, and I will stay here again if I have to come back again for work.
27 de noviembre de 2013
Rated 2,0 out of 5,0 by jkacct3 dirty sheets this stay
i have stayed here before and i have been very pleased. this time however, the sheets were dirty with a crusty substance. i called the front desk and told them. they apologized and said they would send someone up right away to change them. it was 9pm now. i waited 1/2 hour and called the front desk again. about 15 minutes later somone from housekeeping came and changed my sheets. first of all, it was disgusting that i had dirty sheets. second, i was not happy that i had to wait 45 minutes to get clean sheets. then i received my bill and they did not take anything off my bill for this.
24 de noviembre de 2013
Rated 1,0 out of 5,0 by 908098029384092384092384 No instruction
I called to ask if there was a shuttle from the airport. they said no. and offered no help on explaining the logan express bus.. so after spending 99 dollars on a cab I was at the airport.
Not to mention the shuttle never picked me up from the mall across the street.. I had to walk back after calling twice.
22 de noviembre de 2013