Crowne Plaza Nuevo Laredo

Recepción del hotel: 52-867-7116200

Fax del hotel: 52-867-7116206

C. e. del hotel: ventas@cpnuevolaredo.com.mx

Entrada: 3:00 p.m. | Salida: 1:00 p.m. | Hora Local: 7:30 PM


Aeropuerto
Aeropuerto Internacional Quetzalcoatl (NLD)

- Distancia del hotel: 4.97 MI/ 8 KM norte

- Desde el aeropuerto tome su derecha hacia la carretera de Piedras Negras por unos 4 kilometros, de vuetla a su izquierda en la Carretera Nacional y siga el camino por aproximadamente 8 kilometros, vera el hotel a su lado izquierdo en la esquina de Roforma y Paseo Colon.

Laredo International Airport (LRD)

- Distancia del hotel: 9.32 MI/ 15 KM sur

- Bob bullock blvd to the right, on Laffayette Ave. take right, on I 35 take left, cross the border, one block after the border take left on Luis Donaldo Colosio Boulevard, take right on Paseo Colon , to Reforma Ave.

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- Disponibilidad de aparcamiento

- Aparcamiento diario de cortesía

- Disponibilidad de aparcacoches

- Indoor parking with surveillance

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Comentarios de los huéspedes

Todos los comentarios y puntuaciones que recibimos se verifican para garantizar que solo mostramos la información proporcionada por huéspedes que realmente se han alojado en el hotel.

Opiniones de clientes

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Experiencia general

3.7

basado en 59 opiniones
77%
Recomienda el hotel
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Muestra de puntuación

59comentarios

  • 5 Estrellas
    18
  • 4 Estrellas
    20
  • 3 Estrellas
    11
  • 2 Estrellas
    5
  • 1 Estrellas
    5

No truthful communication from management

By

26 mayo 2015

club

I have stayed at this property many times over the last two years, usually with enjoyable results. Housekeeping staff has always been excellent. My last stay was interrupted by a storm that put out the electricity on the third night and was restored the next morning at 8:30, however, the airconditioning did not work and I advised the front desk that I needed to cut my stay short if the a/c could not be repaired. They sent two men to repair the a/c who informed me it was fixed. I left to visit friends and upon my return the a/c was not working, and I was informed the a/c was not working in any of the rooms. It was then too late for me to leave and I then spent a miserable sleepless night in the hot room, checking out early in the morning because I could not stand the heat any longer. I was very dissappointed with the dishonesty of the front desk staff.

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Estancia

By

26 mayo 2015

Es grato encontrar personas que te hagan sentir como si estuvieras en casa, mi reconocimiento al personal del hotel por hacer de mi estadía lo mas parecido a estar en casa.

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This hotel has done better in the past

By

16 abril 2015

This hotel has done better in the past. We have stayed there for 3 consecutive years, and this time was awful from beginning to end.

Main issues is the service quality of the staff, and the hygiene of the restaurant, followed by a poor air condition system that needs to be set in 50 F to cool down a little bit.

I am not coming back to this Hotel until they do serious changes. A shame cause I like the location and the swimming pool facilities.

Posted by HotelStaff
20 abril 2015
Dear customer Thank you for writing us a review of your experience at our hotel and for being a Gold IHG Rewards member, we are deeply sorry for the nuisances you had during your stay, your comments have been taken into account by our staff to resolve the aforementioned concerns. And again thank you for your comments for the improvement of our service.
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Excellent Choice

By

16 abril 2015

club

From the moment we checked in to the moment we checked out, the experience at this location was exceptional. Both the exterior of the building and interior spaces were very clean, it was evident the staff took pride in their work. Enjoyed the lobby bar and indoor swimming pool. I would definitely stay here again on my next trip to Nuevo Laredo.

Posted by HotelStaff
20 abril 2015
We're glad to know you had successful stay with us and we thank you for writing us about it and for being a IHG Rewards Club member. Our personnel will receive your compliments and hopefully have a chance to welcome you again at our Hotel.
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