Crowne Plaza Orlando-Universal

Recepción del hotel: 1-407-3550550

Fax del hotel: 1-407-7812167

C. e. del hotel: sales1@cporlando.com

Entrada: 4:00 p.m. | Salida: 11:00 a.m. | Hora Local: 7:30 PM


Aeropuerto
Orlando International Airport (MCO)

- Distancia del hotel: 13.9 MI/ 22.37 KM noroeste

- Head east on Airport Blvd towards South Semoran Blvd. Take the ramp onto FL528 W. Drive 8.8 miles then take exit 2 toward Universal Blvd. Merge onto Universal Blvd turning right. The hotel is located on the left aproximately 3 miles from the exit.

Tren
Amtrak

- Distancia del hotel: 9.3 MI/ 14.97 KM oeste

- Head north on Sligh Blvd toward W Copeland Dr Turn left onto W Columbia St Take the 2nd right onto S Hughey Ave Take the 3rd left onto W Gore St Turn left to merge onto I-4 W Take exit 75A on the left to merge onto FL-435 S/S Kirkman Rd toward International Dr Turn right onto Carrier Dr Slight right to stay on Carrier Dr Turn left onto Universal Blvd Destination will be on right

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- Disponibilidad de aparcamiento

- Precio del aparcamiento: 9.00 USD

- Disponibilidad de aparcacoches

- Precio del servicio de aparcacoches: 18.00 USD

- Starting Jan 1, 2015 self-parking fee will increase to $10 plus tax daily. Valet parking will be increased to $19 plus tax overnight. IHG Club Rewards Platinum and Gold members receive free self-parking and discounted valet parking of $15.

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Experiencia general

4.4

basado en 414 opiniones
90%
Recomienda el hotel
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Muestra de puntuación

414comentarios

  • 5 Estrellas
    281
  • 4 Estrellas
    81
  • 3 Estrellas
    23
  • 2 Estrellas
    11
  • 1 Estrellas
    18

GREAT HOTEL

By

December 16, 2014

One of the best hotels I have stayed at in Orlando.

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lack of communication at front desk

By

December 15, 2014

club

I called the hotel prior to making my reservation to see if I could pay by company check. The lady that answered the phone said she was unsure and placed me on hold. When she returned she said that yes they would take a company check. I asked if I could provide it at check out and she said yes.

Upon check out I presented my company check. The clerk then told me that company checks had to be sent in 7 days prior. I explained that I was not told that. I asked to speak with the manager. The manager then told me that they do not take checks at all. I explained the situation and that I had been provided two different answers by two different employees. The manager was unwilling to make any changes even though I had been misinformed by their staff. The staff was actually a little rude about it and did not seem sorry at all. I think that front desk should know the answer to a basic question like forms of payment accepted. No biggie, there are tons of places to stay in Orlando and I will not be back at this hotel.

Posted byHotelStaff
December 17, 2014
Dear Mary1456 (From my home town of Tampa, FL) Thank you so much for your comments. I do apologize for the misinformation. It is true that we do not accept checks. I am sorry that you felt the manager was rude while she was adhering to and communicating our position on checks. I do realize your reservation was prepaid in advance by credit card and all was settled. I do hope you give us another chance to host you when travels bring you to Orlando.
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MY CASTLE

By

December 12, 2014

My overview of this property Crowne Plaza Universal Orlando is as favorable as ice cream on top of apple pie. Um-umum good. Of all the IHG brands I have stayed with this one was very impressive. Of cause, this was not my first stay at Crowne Plaza Hotels

Posted byHotelStaff
December 15, 2014
Dear Capt1OldManRiver, Such a "delicious" review. Thank you for your kind words, the wonderful 5 star rating, and your continued loyalty as an IHG Rewards member. Please come back soon.
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Teamwork

By

December 09, 2014

platinumelite

Anthony and his team provided their usual fabulous hospitality and it is extremely difficult to find even the smallest fault

This is why I always seek a booking at CP Orlando

The Englishman from London

Posted byHotelStaff
December 15, 2014
Dear Masterofthehouse, I thank you so very much for the kind words. I am so glad that you continue to choose us as your home away from home. I know I speak for the entire team when I say it truly is a pleasure to welcome you each and every visit. Looking forward to the next time. Happy Holidays to you and yours.
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