Crowne Plaza Palo Alto

Recepción del hotel: 1-650-8570787

Fax del hotel: 1-650-4961939

C. e. del hotel:

Entrada: 3:00 p.m. | Salida: 12:00 p.m. | Hora Local: 7:30 PM

Mineta San Jose International Airport (SJC)

- Distancia del hotel: 15 MI/ 24.14 KM sur

- From Highway 101 North towards San Francisco, Take the San Antonio Off Ramp. Turn Left at the light go 2 miles to El Camino Real, turn Right Go .5 miles the hotel is on the left hand side.

San Francisco International Airport (SFO)

- Distancia del hotel: 25 MI/ 40.23 KM norte

- Take 101 South to Palo Alto. 101 South to the San Antonio Exit. Go West. Go 1.5 miles to El Camino Real Turn Right On El Camino Real .5 miles Hotel will be on the left hand side.

Caltrain Station, San Antonio

- Distancia del hotel: 0.5 MI/ 0.8 KM oeste


San Antonia CALTrain Station

- Distancia del hotel: 0.5 MI/ 0.8 KM sur

- Fron San Antonio Cal Train station head northwest on Showers Dr. toward San Antonio Circle. Continue straight onto San Antonio Circle. Turn left to stay on San Antonio Circle. Slight right onto San Antonio Rd. Turn right on W. El Camino Real. Turn left at Dinah's Ct 4290 El Camino Real.

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- Disponibilidad de aparcamiento

- Precio del aparcamiento: 12.00 USD

- Disponibilidad de aparcacoches

- Precio del servicio de aparcacoches: 15.00 USD

- Self Parking & Valet Parking are both available for your convenience. Rates are as follows: Self Parking is $12 per day and Valet parking is $15 per day.

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Experiencia general


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Excellent Service


January 28, 2015


The front desk staff were outstanding. Extremely helpful and kind - two specific callouts were Charlie and Steve for being super nice. Great people, I'll be back next time I travel through Palo Alto.

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worn yet business-friendly


January 26, 2015


Eclectic furniture in guest room gave the impression they chose the furniture based on what fell off the truck. There was no available outlet at the bedside. I had to unplug the clock after moving out the night table. Heat was very high upon entering the room, so I turned it down. After that, it never kicked on again, so the room was a bit colder than comfortable.

The gym had 3 treadmills, and one would not start up on "quick start."

Staff was very friendly and room service was excellent. Conference rooms and catering was also very good. Strong wifi as well. Free bottled water throughout stay and lots of areas for side-chats in lobby and lounge. Rooms and bathrooms were clean. No sign of bedbugs in my room (most important!).

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Over charged


January 23, 2015


Second time Crowne Plaza in Pali Alto charged my credit card unjustly and for something that shouldn't have been charged. Using a free night stay under IHG's rewards program as advertised yet I was charged a partial amount that upon call to Palo Alto Crowne Plaza they admitted it wasn't my responsibility. Their accounting/billing department has done this twice to me where my card was charged for something that shouldn't have been. Beyond frustrated with them by now and not to mention the next morning while showering I realized the tub was backing up and I had to finish showering in a gross water backed up tub! Second time lesson learned that Palo Alto Crowne Plaza needs a better billing person or system. Just to be fair I've stayed every weekend for over a year and half in the Milpitas Crowne Plaza and they are on point in all reservations and charges. Never had any billing mishaps or problems with Milpitas.

Posted byHotelStaff
January 27, 2015
We sincerely apologize for the error in your bill. Although we corrected the mistake as soon as we were notified, i understand the frustration you experienced over this matter. Our Front Desk team has been made aware of this so that it will not happen again. Sincerely, Norm O., AGM
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Clean Hotel and Comfortable Bed


January 22, 2015


The Crowne Plaza Hotel in Palo Alto, is a clean hotel, from the lobby, to the pool area, to the guest rooms. I was impressed with the cleanliness of this hotel.

The bed was comfortable, which made it difficult when it was time to check out.

The front desk staff were friendly and helpful.

This hotel is close to many restaurants, many within walking distance.

I would, without a doubt, stay at this hotel again.

Posted byHotelStaff
January 27, 2015
Thank you for your compliments of our staff and hotel. We hope to have another opportunity to serve you.
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