Crowne Plaza Rome - St. Peter's

Recepción del hotel: 39-06-66420

Fax del hotel: 39-06-6637190

C. e. del hotel: cpstpeters@hotel-invest.com

Entrada: 3:00 p.m. | Salida: 12:00 p.m. | Hora Local: 7:30 PM


Tren
La estación central de Termini

- Distancia del hotel: 6.21 MI/ 10 KM este

- Desde la estación de trenes Termini: metro en dirección Battistini. Parada en la estación de metro Cornelia. Desde Cornelia tome el autobús n. 889.

Metro

Cornelia - Línea A

- Distancia del hotel: 0.62 MI/ 1 KM noreste

- Desde la parada en la estación de metro Cornelia tome el autobús n. 889 para llegar al hotel in unos minutos. Los domingos y festivos sólo está disponible el autobús 98. Desde la estación de metro Baldo degli Ubaldi: tome el autobús 892 para llegar al hotel en 4 paradas. Los domingos y festivos no es disponible.

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- Disponibilidad de aparcamiento

- Aparcamiento diario de cortesía

- Aparcamiento exterior gratuito . Estacionamiento sin vigilancia

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Puntos destacados hotel

Unwind at Crowne Plaza Rome-St Peter's with our Roman Wellness Dream Package. Adults and children over 16 can take advantage of discounted treatments and massages in our shimmering spa, as well as complimentary bathrobe, slippers and spa kit.
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Opiniones de clientes

Verificamos todas las opiniones y puntuaciones que recibimos para garantizar que solo mostramos información proporcionada por clientes que realmente se han alojado en el hotel.

Experiencia general

4.1

basado en 340 opiniones
84%
Recomienda el hotel
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Muestra de puntuación

340comentarios

  • 5 Estrellas
    159
  • 4 Estrellas
    113
  • 3 Estrellas
    34
  • 2 Estrellas
    23
  • 1 Estrellas
    11

Great service, not a good location.

By

November 15, 2014

club

We like walking and the road to reach a main artery was dangerous. In the main artery you have opportunity to walk and see the area look at the architecture, businesses and the opportunity to stop and have a drink. Hotel was comfortable and the staff was excellent. I found it strange that a complimentary breakfast was not provided, all other hotels I have stayed provided a complimentary breakfast.

Posted byHotelStaff
November 18, 2014
Dear Cubanaso, Thank you very much for your positive feedback following your recent stay with us. We are very glad to know that you found our hotel comfortable with great service. I have shared your review with my whole team. We are very much grateful for your compliments. I would like to point out that breakfast is included in some of our rates depending on which offer and package you reserve. Moreover I wish to highlight that our guests could benefit of our breakfast bargain (€ 14,00 instead of € 18,00) if you purchase breakfast in advance for the entire stay. I hope you will join us again in the near future for more of our excellent service that we pride ourselves in delivering to our guests. With best regards, Davide Grilli, General Manager
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Not so Crowne Plaza!

By

November 14, 2014

club

Positives:
1. Gym, spa & pool - very nice! Wish it stayed open for longer at night! Great place to relax your tired limbs after a whole day of sight-seeing - provided you got back to the hotel before they closed!
2. Room meets expectations.
3. Quiet location, but.....

Negatives:
1. Not very well connected by public transport. The hotel bus does trips into town, but they are limited and not always going to a place at the time you want to go there!
2. Builders are in - they are noisy early in the mornings - no need for an alarm!
3. Flush was not working well - plumber came in a few minutes - had to change room after a couple of attempts at trying to keep it working (2 days later)!
4. No benefits for being a IHG Priority club member!
5. Was quoted the hotel price in Euros, even though I was booking through IHG's UK website. Then it showed the equivalent in pound sterling, and took the money off my card in Euros! My credit card company (Amex) charged me 16 quid for the favour!

What I learnt:
IHG's 'best rate' is not necessarily the 'best' rate. The best rate guarantee is for 24 hrs only, following which the price could be half of what you just paid!

Posted byHotelStaff
November 17, 2014
Dear AJay53, Thank you for your review and to have chosen our Crowne Plaza Rome St. Peter’s! To begin with I’ like to take this opportunity to apologize for any inconvenience you experienced whilst our guest. As Ihg Rewards Club member you are of extreme importance to us and we are happy to include some benefits like: newspaper during the week days, late check-out upon availability, free wi-fi, earning points to redeem with free night’s stay or gift vouchers from the new IHG catalogue. Regarding flush I have discussed the points you raised with our Engineering and as a result I’m confident they will be more vigilant to be sure that similar inconvenience will not be repeated in the future and I am confident they will take the necessary steps to continue to improve their services. Allow me to put on record that our location is clearly and fully stated on our and any other reservation websites. We heartily recommend our guests to read it carefully to avoid unpleasant surprises! As you mentioned, the Hotel offers a regular shuttle bus (1,50€ one way, 3€ return), greatly appreciated from all our guest staying with us. The bus runs on a regular basis to Vatican Museum & St. Peter's Basilica (nearest underground Ottaviano) in the morning (9-10-11-12) and to the heart of the city center (Trastevere) in the afternoon (16-17-19-20-21) and evening. Moreover 2 different public busses are available just at the doorstep of the hotel to reach downtown which is only 3 km far from our Hotel), or reach the nearest metro station and in 20 minutes discover all the main attractions in the heart of Rome. In addition Taxis are always readily available (taxi stand on site in our car park) and cost only 12 euros to get in to the city center. As you may know today’s rates are subjects to the Hotel availability but rest assured that IHG website always guarantees the best rate available at the moment of booking. We do hope to have the opportunity to welcome you back to our Crowne Plaza in the future and to restore your faith in the hotel and us. With kind regards, Davide Grilli, General Manager
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Excellent Stay

By

November 13, 2014

club

My wife and I stayed here for one night for the purpose of catching the shuttle for our Princess Cruise the next day. We were very comfortable here and would highly recommend this hotel. The only negative is that it is a little out of the center of the city, but the shuttle that is provided makes up for this to some degree.

Posted byHotelStaff
November 17, 2014
Dear ronrue, Thank you for the great 5-star review and for your nice feedback. We are thrilled to hear that you enjoyed the excellent stay prior you cruise. Regarding the location, allow me to put on record, that as you mentioned, the Hotel offers a regular shuttle bus (1,50€ one way, 3€ return), greatly appreciated from all our guest staying with us. The bus runs on a regular basis to Vatican Museum & St. Peter's Basilica (nearest underground Ottaviano) in the morning (9-10-11-12) and to the heart of the city center (Trastevere) in the afternoon (16-17-19-20-21) and evening. Moreover 2 different public busses are available just at the doorstep of the hotel to reach downtown which is only 3 km far from our Hotel), or reach the nearest metro station and in 20 minutes discover all the main attractions in the heart of Rome. In addition Taxis are always readily available (taxi stand on site in our car park) and cost only 12 euros to get in to the city center. It was a pleasure having you stay with us and we look forward to welcoming you back in future. With best regards, Davide Grilli-General Manager
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teures Hotel, abgewohnt

By

November 10, 2014

platinumelite

beim nächsten Besuch in Rom - ein anderes Hotel,
unsicheres W Lan, dunkle Zimmer, ständig verspäteter Shuttle Sevice, Room Service war am Nachmittag noch nicht fertig,
Wasser kocher defekt, zu wenig Handtücher,

Posted byHotelStaff
November 14, 2014
Sehr geehrter Herr Wolff, Vielen Dank für die Information zu Ihren Aufentnthalt im Crown Plaza Rome-St. Peters. Ich bedauere es sehr, dass Sie mit unserem Hotel nicht zufrieden waren und der Aufenthalt nicht Ihren Erwartungen entsprach. Ihre konkreten aufgeführten Mängel wurden sofort an unsere einzelnen Abteilungen zur Klärung mit der Zielstellung weitergeleitet, unseren Service zu verbessern um derartige Unannehmlichkeiten für unsere Gäste abzustellen. Wir sind bemüht unseren Gästen Ihren Aufenthalt in unserem Hotel so angenehm wie möglich zu gestalten. In diesem Zusammenhang nochmals danke für Ihre Hinweise . Wir hoffen ,dass Sie in der Zukunft sich für einen weiteren Aufenthalt in unserem Hotel entscheiden um sich davon zu überzeugen das die geschilderten Probleme einmalig waren. Mit freundlichen Grüßen Davide Grilli, General Manager
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