Crowne Plaza Springfield

Recepción del hotel: 1-217-5297777

Fax del hotel: 1-217-5296666

C. e. del hotel: rross@cpspringfield.com

Entrada: 4:00 p.m. | Salida: 11:00 a.m. | Hora Local: 7:30 PM


Aeropuerto
Abraham Lincoln Capital Airport (SPI)

- Distancia del hotel: 8 MI/ 12.87 KM noroeste

- Disponibilidad de autobús directo gratuito

- A complimentary shuttle van is provided for guests that need transportation to and from the airport.

Tren
Amtrak

- Distancia del hotel: 4 MI/ 6.44 KM noroeste

- www.mapquest.com

Metro

No subway station available in the area.

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- Disponibilidad de aparcamiento

- Aparcamiento diario de cortesía

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Comentarios de los huéspedes

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Experiencia general

4.0

basado en 410 opiniones
83%
Recomienda el hotel
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Muestra de puntuación

410comentarios

  • 5 Estrellas
    190
  • 4 Estrellas
    110
  • 3 Estrellas
    56
  • 2 Estrellas
    40
  • 1 Estrellas
    14

Great Service

By

December 16, 2014

I really appreciate the fact that the staff honors my request for the type room I prefer. I visit the Crowne Plaza several times a year, and have insisted on staying at this hotel ever since it opened.

The entire hotel staff is always courteous, and make me feel at home during my visits.

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cleanliness

By

December 13, 2014

Overall the cleanliness was great however there were 2 exceptions. The room across from us had had room service, the dirty dishes were there when we arrived (around 4:00) and were not remove until after we were in for the night around 8:00. Also there was a big stain (coffee)maybe in the bottom drawer of the dresser so we were not able to use it. Everything else was clean and well taken care of. Pillows - I never like the pillows in a motel/hotel, I usually bring my own. We had a great stay. Thanks

Posted byHotelStaff
December 15, 2014
Good Afternoon Reggie31, It is a pleasure to hear that you enjoyed your stay with us. I do apologize for the few issues you had to experience. I have passed it on the the housekeeping department as a whole to assure we are checking every thing within the room to ensure that drawers and such are not being missed! I hope you will soon join us again to experience the Great service and cleanliness we strive to offer here at The Crowne Plaza Springfield. Have A Happy Holiday Season! Crowne Plaza Springfield Staff
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Good Business Trip!

By

December 13, 2014

Great service from the always attentive staff. Room was clean and the food during the meetings was excellent.

Posted byHotelStaff
December 15, 2014
Good Afternoon BusinessTraveler1973, It was a pleasure being able to have you stay with us at The Crowne Plaza! We are pleased everything was Excellent and 100% up to your standards. We strive to make our hotel stick out from the rest and amaze our guests so please join us again soon! Happy Holidays! Crowne Plaza Springfield Staff
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Business Trip

By

December 12, 2014

club

Would recommend to others.
Just wish all amenities were available Hot tub was not working and I sure could of used it. Had been down for over two weeks prior to my stay per other reviews. Pool is small and was full of kids so I went back to my room.
Restaurant is very pricey. Food was not 5 star but had a 5 star price. My husband ordered a slice of pie and it was $10.00, for one piece.
Was noisy at night to sleep and beds not overly comfortable. But the rooms are super nice.

Posted byHotelStaff
December 15, 2014
Good Afternoon Frequent Business Travelo, I am happy to see that you would recommend us as well as come back and see us. I do apologize for the issues you did encounter and will make note of them. In order to assure all guests walk out of here happy and getting the full experience deserved we do try to reach out to all guest throughout their stay so we can assist you in making your stay with us Great! I do hope that you will come back and see us again for business or pleasure so we can make sure everything was Amazing on your stay from prices to beds and noise to serves. Thank You Crowne Plaza Springfield Staff!
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