Crowne Plaza St. Louis - Downtown

Recepción del hotel: 1-314-6218200

Fax del hotel: 1-314-6218073

C. e. del hotel: Julie.Baker@cpstldt.com

Entrada: 3:00 p.m. | Salida: 12:00 p.m. | Hora Local: 7:30 PM


Aeropuerto
St. Louis Lambert International Airport (STL)

- Distancia del hotel: 15 MI/ 24.14 KM sureste

- Take I-70 East towards St. Louis. Continue on I-44 West. Exit at Broadway. Go to Chestnut and turn left then turn left on Pine Street. Go one block and the hotel is on corner of Pine and 4th Streets on the right hand side.

Tren
Amtrak St. Louis Station

- Distancia del hotel: 1 MI/ 1.61 KM oeste

- West on Market Street to 4th Street. Go Left on 4th Street and proceed 3 blocks north to hotel.

Metro

MetroLink - 8th and Pine Station

- Distancia del hotel: 0.4 MI/ 0.64 KM este

- Turn Right out of our parking garge and the the first left is Washington Ave, go 4 blocks down Washington to 8th Street, turn left on 8th and then station will be on the corner of 8th and Pine.

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- Disponibilidad de aparcamiento

- Precio del aparcamiento: 10.00 USD

- Disponibilidad de aparcacoches

- Precio del servicio de aparcacoches: 20.00 USD

- Multi-level covered public parking garage is available adjacent to the hotel, fees charged daily through hotel for hotel guests allowing unlimited entries and exits except for special events. Valet parking services provided by the hotel at a daily fee.

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Experiencia general

3.3

basado en 750 opiniones
62%
Recomienda el hotel
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Muestra de puntuación

750comentarios

  • 5 Estrellas
    223
  • 4 Estrellas
    162
  • 3 Estrellas
    134
  • 2 Estrellas
    112
  • 1 Estrellas
    119

Completely disappointing

By

18 December 2014

platinumelite

About the only thing I was satisfied with was the upgraded room and the toiletries. checked out after one night of a 4 night stay and found a room elsewhere.

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room was spacious and staff friendly land helpful

By

15 December 2014

My wife and I were very pleased with our experience. The only mildly negative was that some of the furniture in the lobby needed to be refurbished. The staff was uniformly friendly and helpful from the front desk to the waiter in the restaurant.

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Nasty

By

13 December 2014

I am typically not too picky, but this location is not fit to stay at, and I will not stay at it again. Dirty floors, used shampoo re-stocked by house cleaning, wrong sheets used on the bed causing 2 ft of the mattress to be exposed, and the glasses were plain disgusting! Do not drink from the glassware! Oh and uncomfortable mattresses!

Posted byHotelStaff
15 December 2014
Please accept our sincerest apologies for the condition of your room. Please be assured that this is not typical of our hotel and it is being addressed immediately. It is embarrassing and disappointing when we receive feedback that our guest's stay did not meet our high standards. I'm sorry that his happened but I hope you won't let it deter you from staying with us again.
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Crown Plaza St. Louis-very disappointed stay

By

08 December 2014

I can't give a positive review for this stay as there were several things that were not great about it. First, they knew there was going to be four of us in this room and only gave us 2 towels, 2 hand towels, and 2 wash cloths, so i had to get more towels. Left for a few hours and came back and was getting ready to lay down and pulled out the pull-out couch and there was large food crumbs in the bed and it wasn't made. I looked all over the room to look for linen to make the bed and there was none so I had to call down to the front desk. Finally, made it to sleep and woke up the next morning and showered and there wasn't a blow dryer. On top of no blow dryer there was a nice big stink bug in the sink. Went down to the front desk to get a blow dryer and showed the guy at the front desk the bug and he just laughed. Come to find out there was more than just the one bug. We have stayed at this hotel for the past 2 years with 2 trips each year, the front desk are pretty friendly and helpful except for this gentleman. In the end we will not be staying here in March as we had planned to.

Posted byHotelStaff
11 December 2014
I wish you could have given us a positive review but it doesn't seem that your stay met our own high standards. Please except our apologies. Your experiences are not typical. Your comments have been reviewed with our Executive Housekeeper, the Front Office Manager and our Restaurant Manager. It is unfortunate that your stay was less than pleasurable, I do appreciate that you took the time to post to our web-site. Your comments give us the feedback we need to address training issues. I hope you change your mind and stay with us in March so we may prove to you how high our standards really are.
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