Crowne Plaza St. Louis - Downtown

Recepción del hotel: 1-314-6218200

Fax del hotel: 1-314-6218073

C. e. del hotel: Samantha.VanDeMark@cpstldt.com

Entrada: 3:00 p.m. | Salida: 12:00 p.m. | Hora Local: 7:30 PM


Aeropuerto
St. Louis Lambert International Airport (STL)

- Distancia del hotel: 15 MI/ 24.14 KM sureste

- Take I-70 East towards St. Louis. Continue on I-44 West. Exit at Broadway. Go to Chestnut and turn left then turn left on Pine Street. Go one block and the hotel is on corner of Pine and 4th Streets on the right hand side.

tren
Amtrak St. Louis Station

- Distancia del hotel: 1 MI/ 1.61 KM oeste

- West on Market Street to 4th Street. Go Left on 4th Street and proceed 3 blocks north to hotel.

metro

MetroLink - 8th and Pine Station

- Distancia del hotel: 0.4 MI/ 0.64 KM este

- Turn Right out of our parking garge and the the first left is Washington Ave, go 4 blocks down Washington to 8th Street, turn left on 8th and then station will be on the corner of 8th and Pine.

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- Disponibilidad de aparcamiento

- Precio del aparcamiento: 10.00 USD

- Disponibilidad de aparcacoches

- Precio del servicio de aparcacoches: 20.00 USD

- Multi-level covered public parking garage is available adjacent to the hotel, fees charged daily through hotel for hotel guests allowing unlimited entries and exits except for special events. Valet parking services provided by the hotel at a daily fee.

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Coste: 10p por minuto + extra de red

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Experiencia general

3.4

basado en 528 opiniones
64%
Recomienda el hotel
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Muestra de puntuación

528comentarios

  • 5 Estrellas
    168
  • 4 Estrellas
    114
  • 3 Estrellas
    97
  • 2 Estrellas
    74
  • 1 Estrellas
    75

crowne St. Louis

By

24 julio 2014

club

The front desk manager, Satish was excellent..........

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This hotel needs work!

By

24 julio 2014

club

We were so excited to spend the night at the CP. The web site made it look fabulous-- modern, clean, and convenient. HOWEVER. . . .room 806 was pathetic! First, we had problems even getting in. The magnetic key did not work and security had to come up. The next day, we had another door problem and the security guard (who just returned from helping another guest) said each door is different. Some doors require pushing the handle up, others down. I suggested putting stickers on the door to advise guests!!!!! Once we finally got into the room. . . . The curtains had holes in them. The tall lamp had no light-bulb. The alarm clock did not work (and yes, I checked that it was plugged into the socket). Then, even worse. . . the room had NO towels. I looked everywhere. Not a white cloth in sight. I gave up. FIRE housekeeping?1?!?!?! The next morning. . . (when I bucked it over the phone, I was told the price included breakfast), so we naturally went downstairs and could smell (literally) the bacon. The attendant told me that we had to go to the lounge, on the 29th floor. WHAT? So, hungry, we went back up the slow elevator. Bacon? Not a chance. Carbs, carbs, and more carbs: toast, bagels, pastries, cereal, etc. Good strawberries, though. When we tried to swim in the pool...YUCK! You have to ascend creepy stairs to a less-than inviting level (above 29). The bathroom and shower (for 1 person) was GROSS. The pool was not inviting at all and in the evening, it was full of loud twenty-somethings. Luckily the next day one of the employees extended our 12 noon checkout so my child could swim for an hour. To get the spectacular view of the Arch (as the websiite flaunts), you have to climb to the observation tower, which is BEHIND the pool area. Would have never found it if another mom had not pointed it out. Overall, VERY unhappy here. So many stunning hotels on the same block. Just my luck to get the worst one!

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Tired property

By

23 julio 2014

platinumelite

Our bed was great but the bathroom is very small! Public areas needed to be updated. Quite a bit of deteriation on the outside of the building. Grossly understaffed valet and parking valets and no appearant bellman on a very busy weekend!
Next time, we will stay at the next door. This was the wedding hotel.
Received nothing other than a comment that we were platinum!

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Great stay!

By

23 julio 2014

club

From check-in to check-out, my family had a great experience at this hotel. Walking distance to Busch stadium and the Arch was fabulous. Breakfast buffet was great. Front desk was wonderful. We requested some additional bedding for the sleeper sofa and it was there within 5 minutes, and then reception desk called 5 minutes later to confirm we received it.

Phenomenal experience. Nice work.

Steve

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Excellent staff

By

23 julio 2014

We have stayed here several times and the hotel and staff are great.
The staff goes above and beyond to make sure your stay is pleasant

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Family Reunion - Multiple Issues

By

23 julio 2014

Day 1. We arrived on a Friday. Check in was okay which was a plus as Cardinals was playing that weekend and the hotel was sold out. To begin, when we got in our room and tried to turn the TV on, it took a while to load. It took 30 minutes and maintenance to come up to get the TV to play regular stations and not PPV or on demand. We believe it is set up that way to make customers mistakenly buy movies.
Day 2. No towels were left in the room after the maid service. When we returned from the days activities and wanted to take a shower because we hand an event that night. No towels. Called front desk and lady said some would be sent up. After 20 minutes, no towels. My husband had to call again and demand towels. Was stated that no towels were available (5 pm). He got irate then towels were sent up immediately. Water smelled like sewage. Imagine taken a sewer smelling shower. Needless to say, had to put on tons of perfume. Other negative comments from various members of our family reunion group. Do not want to gross you out further. For the price, I expected more. Only good thing was location and parking!

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Disappointed!

By

23 julio 2014

I have a strong feeling if it were not for the Cardinals playing close by the hotel would not be selling rooms. One of our two towels in our room had a large hole in it, which was pretty gross.

We tried to check in an hour early and was told we couldn't, yet the other guests beside us at the front desk was told they could.

The bellman was rude when we asked to get our checked luggage out of the closet from having to store it since we weren't able to check in early.

This place is ran down and needs some major renovations. It is the worse Crowne Plaza I have ever stayed in and I travel a lot!

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Excellent service

By

23 julio 2014

club

Our stay at your location was very satisfactory. The staff personnel were friendly and accommodating, always offering to assist in every way. Accommodations were clean and comfortable which contributed to a pleasurable visit.

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poor attention to details

By

23 julio 2014

im not sure what happened to this place? i stayed here a couple years ago and i liked it. but this time we stayed 3 nights and there was a huge lack of paying attention to details. things missing from the room: cups, glasses, coffee, towels. and the food at the restaurant was average.....with extra hair in it. for the price, it was not even close to what i expected or remembered from my last stay. the staff was very friendly, but again....little attention to details.

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Great Disappointment

By

23 julio 2014

Internet access was almost not-existent. Had to move to the 3rd room in order to even get access. Was very disappoint

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We love the Crowne Plaza

By

22 julio 2014

We come to St. Louis once each summer, and this was our second time in as many years to stay at the CPH. It is situated in a great downtown location, just a short walk to Busch Stadium, and it has this huge Arch in its backyard! Although the hotel isn't brand-spanking new, it is a good value. Our room was spacious and comfortable, and had direct access to a nice balcony. The rooftop pool is a terrific amenity! (Pssst...don't tell anyone, but there is a cool observation deck just behind the pool with a great view of the Arch and the river.)

The staff was very friendly and accommodating, and we remembered the helpful concierge from our last trip.

If you are a very fussy traveler who insists on everything being brand new and perfect, you would probably find something to complain about here. But we had a wonderful experience at the Crowne Plaza, and will definitely stay again.

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Nice location and clean hotel

By

22 julio 2014

Stayed here for a family vacation. Our room was very large and had a nice view of the Arch. There was no toilet paper in our room when we arrived but this problem was quickly resolved. The bathrooms and pool could use an upgrade but overall were clean. Our room was on the fifth floor and the traffic outside was rather loud. It awakened us frequently during the night. The breakfast was overall good but I thought overpriced. It was a very nice location close to the Arch and Stadium.

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