Rated 3,4 out of 5 by 360
Rated 2,0 out of 5,0 by arkto Cold room 2614 !!!
I stayed in a room that appeared to be great but, the room was COLD. NO HEAT!!
That was clearly unacceptable ( Room 2614). I staff did all that they could to get the temperature up but it did not work in early November?
The view of the Arch is fantastic. Why can't your staff get the heat issues fixed is beyond me.
13 de diciembre de 2013
Rated 5,0 out of 5,0 by Mrcali Thank you!!
All I can say is the service was awesome from the front desk, housekeeping, repair guys (the were quick fix everything & apologetic) and as well as everyone the restaurant. Everyone had a big smile, very nice, helpful and pleasant. Front desk thank you for the view and making my stay awesome. I felt like I was at home in my own bed. The Crown Plaza staff made up for the outdated rooms and all the needed repair issues,
The staff was on it!!! Taking care of all my issues. GREAT JOB!!!!
I expected the worst from some of the reviews, but you guys did not disappoint.
***room cleanliness is low because of the needed updating***
9 de diciembre de 2013
Rated 5,0 out of 5,0 by Inspector56 Fabulous Experience
Platinum Member stay at several hotels each year this experience has been the best...great staff, recognized as a platinum member, went out of their way to make my experience excellent. Great Job to All!
8 de diciembre de 2013