Crowne Plaza Toulouse

Recepción del hotel: 33-5-61611919

Fax del hotel: 33-5-61237996

C. e. del hotel: hicptoulouse@alliance-hospitality.com

Entrada: 3:00 p.m. | Salida: 1:00 p.m. | Hora Local: 7:30 PM


Aeropuerto
Toulouse Blagnac International Airport (TLS)

- Distancia del hotel: 5.28 MI/ 8.5 KM noroeste

- Follow direction "Toulouse centre - Parking Capitole

Tren
Toulouse Matabiau

- Distancia del hotel: 0.93 MI/ 1.5 KM noroeste

- Toulouse Center, Capitole square

Metro

Capitole

- Distancia del hotel: 0.12 MI/ 0.2 KM este

- Only 3 minutes by walk, just in front of the city hall.

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- Disponibilidad de aparcamiento

- Precio del aparcamiento: 19.00 EUR

- Disponibilidad de aparcacoches

- Precio del servicio de aparcacoches: 26.00 EUR

- Public parking nearby

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Comentarios de los huéspedes

Todos los comentarios y puntuaciones que recibimos se verifican para garantizar que solo mostramos la información proporcionada por huéspedes que realmente se han alojado en el hotel.

Opiniones de clientes

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Experiencia general

4.3

basado en 87 opiniones
88%
Recomienda el hotel
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Muestra de puntuación

87comentarios

  • 5 Estrellas
    49
  • 4 Estrellas
    26
  • 3 Estrellas
    3
  • 2 Estrellas
    5
  • 1 Estrellas
    4

Overpriced, poor Internet connection, poor TV

By

December 19, 2014

This year I stayed two times 2 weeks in this hotel. First time was in July service was good, Internet was working, I had access to the lounge so it was a really good experience.

But I came back in December for 2 weeks and this time Internet was not working at all, disconnection all the time, very slow. TV reception was also very bad, the sound was really noisy. The room smells bad I think it was an old smoker room the carpet was still smelling smoke. For the check out I had to wait 10min since only one person was there...

To summarize the quality of this hotel dropped a lot from July to December, I will not renew this experience again.

Regards
Pierre

Posted byHotelStaff
December 22, 2014
Dear Cook012, Thank you for your comment and your loyalty to Intercontinental Hotels Group. As we previously told you through email, we regret that you met these inconveniences during your stay and we apologize for them again. Your remarks have been taken into account and passed on to our staff in order to improve the quality of our service. Still club lounge access is only reserved for club rooms’ guests and platinium members upgraded in club rooms according to availability. We are sorry that we made you think this privilege was included for all your reservations and that you prefer to try another hotel for your next stay.
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Gran hotel!

By

December 15, 2014

club

Un hotel magnifico, cómodo bien situado y personal atento.
No se puede pedir mas....bueno ajustar el precio.....

Posted byHotelStaff
December 19, 2014
Dear JorgeTC, Thank you very much for your comment! We are very happy that you enjoyed your stay with us. All your compliments will be passed on to our staff. Do not hesitate to contact our reservation department for your next visit, we would be glad to welcome you back!
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Excellent Location

By

December 08, 2014

Great location and very nice hotel..............................................................................................

Posted byHotelStaff
December 19, 2014
Dear RobertSH, Thank you for your comment ! We are glad that you enjoyed our stay and benefitted of our central location on the Capitole square ! Do not hesitate to contact us for your next reservation, we would be glad to assist you.
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Toulouse Crowne Plaza

By

December 08, 2014

club

Pleasant stay, friendly staff. Air conditioning was a little loud and set rediculously high to begin with; however the black-out curtains, ear plugs and aromatherapy kit made up for that,.

Posted byHotelStaff
December 22, 2014
Dear Robs7627, We would like to thank you for your feedback. We are sorry that you met trouble with the air conditioning in your room. Be sure that if we had been aware of this point we would have sent a technician to fix it for you straight away. We are happy that you enjoyed the amenities we provided to you and will be happy to welcome you back soon !
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