Dependable, clean and safe. I always choose candlewood when I stay in the area. The staff is very accommodating and the facilities are always clean and well lighted.[Less]
Clean rooms, courteous staff, great value and convenient location for commute to Manhattan[Less]
Comfortable bed and great service
Very good price and accommodations. Would stay again in the future. Also perfect for Families with the couch bed and two large screen TV's. You can bring your Xbox or Roku player. Just don't forget[More] your HDMI cable.[Less]
Great Stay in The Midst of All Action
Very happy to book here. Having fresh breakfast before leaving the hotel was awesome. I truly enjoyed our stay. Thanks![Less]
Great place to stay
I knew when I booked this hotel, I wouldn't be disappointed. Friendly staff, from front desk to kitchen. Rooms were clean, great view of the city. Only con was the elevator. Took about 20 minutes[More] when we were checking out, but then so were a lot of other people. Other than that, it was a quick ride to our 30th floor room. Thanks HIE for another great stay.[Less]
Good deal overall
The breakfast was excellent with both vegetarian and non-vegetarian, cold and hot choices. Reception staff and dining room staff were very helpful.
I was recognized as IHG member and was allowed to[More] check in early and given option to check out later if I wanted.
I would not hesitate to stay in this hotel again.[Less]
What a Luxury Stay in Times Square Should Be
Clean, contemporary, roomy (for NY) with a view. Only negatives were the rain shower didnt have enough pressure to be perfect (frequent problem) and the coffee downstairs is $5 a cup.[Less]
A Gracious welcoming place
With an early check-in we were able to get settled and begin our special anniversary celebration. The staff were energetic and competent. When we asked for additional towels or slippers, we received[More] them within 15 minutes and they were delivered by someone with a big smile.
The room was spacious the bed unbelievably comfortable, the amenities generous and of quality The bathroom was large and there was always plenty of hot water. However I missed a bathtub but such is life. Sometimes you have to rough it.
The next chance you have, stay here. You will thoroughly enjoy it.
One final note, location. Only minutes from the heart of it all.[Less]
Good hotel, excellent location. Staff: not great.
Very good hotel at they heart of times square. Front desk staff rude. It looks like using rewards points as platinum member is not the best thing at this hotel.[Less]