Not used to large chain hotels did not expect much ,however we were pleasantly surprized with all aspects of the hotel ,staff and service.
Very good value for money,will use holiday inn again.
Have stayed several times when using Gatwick Airport and leaving car for the duration. Excellent value[Less]
Great Holiday Inn
Stay here regularly and this is by far the best IHG property in the area.
Friendly welcoming staff and good quality food in a relaxing environment
Generally very good value too!![Less]
Helpful staff organized a taxi for visit to Leatherhead. Breakfast a bit lacking as no bacon or fried eggs, just sausages (I don't eat those) so just had scrambled egg - not loved by everyone. Good[More] coffee, juice, yoghurt[Less]
Welcoming and comfortable
Arrived late in day - made to feel welcome - even though car park was quite busy, room was very quiet.
We have stayed here many times and can recommend it as a relaxing and peaceful hotel to stay.[More] All staff are courteous and friendly.[Less]
Very comfortable stay
Excellent. Very comfortable stay and freindly staff.[Less]
Friendly helpful staff
We had some initial problems which were solved quickly by excellent staff[Less]
Location location location
We loved where this hotel was, we had driven from Plymouth, and found the hotel very easily from the sat-nav. About a 5 minute drive off of the M25. Also no more than a 3-5 minute walk to Watford[More] Junction train station- train tickets cost £17.00 for a return into London and an all day tube ticket
The hotel is clean, the staff are very friendly, breakfast was good- selection of cereal, crossaints/ pastries/, yoghurt, also toast/ bread, sausages, scrambled eggs and beans. Juice, coffee and tea too :)
We have said we would be very happy to return as the hotel is half the cost of that in central London at the cost of a 20 minute train ride into Euston- thanks Holiday Inn Express![Less]
Good friendly staff. Convenient location. Good selection of restaurants local. Town centre only 15 minutes brief walk away.[Less]