This Hotel is in a perfect location, 2 stops from Euston and easy access into the West End.
The checkin/checkout were easy, this was the only interaction I had with any staff and they were very[More] professional and friendly.
The room was a comfortable size and the bed was welcoming.
I had no problem with noise considering the location close to Camden Locks, but the ear plugs were a very nice touch.
The desk and chair were excellent, nice and smart making it a great change for getting some work done.
Even though new to IHG Club I was given the options of late checkout and wifi which were greatly appreciated.
I'll happily stay again.[Less]
convenient and relaxing
I used this hotel out of convenience for my leisure weekend with friends, will probably use it again, as it was very relaxing.[Less]
Holiday Inn Camden Lock
Many thanks to Holiday Inn for rescuing what could have been a disastrous weekend.
Made our booking directly, online, from the middle of Regent's Park, having been let down by the apartment complex[More] we originally booked. When we arrived the desk clerk was lovely and very welcoming and efficient and the room, which we got at a favourable rate, was spotlessly clean and very comfortable.
The hotel is surprisingly quiet given its location slap bang in the heart of Camden Lock, but it was perfectly positioned for our destination, the Roundhouse.
Sadly, it was too expensive for us to stay there for the Saturday night but we were able to check in at their sister Hotel in Regent's Park at a better rate so all was not lost.[Less]
Convenient location and good comfortable facilities
Staff are responsive to needs and willing to listen. Decorations within guest rooms appera a little tired and not as modern as some other Holiday Inns. It is ideally located for Borehamwood shops and[More] close to motorway connections[Less]
Food only ok
By tony 23ee
The food can be a bit bland but is edible, the service can be a bit slow when busy but the staff do try, Hotel could do with a freshen up in the rooms, the internet could be a bit quicker and the[More] Freeview tv is limited[Less]
Lovely staff, so helpful, and so welcoming
We have stayed in this hotel at least 100 times over the twenty odd years since our children moved to London.
In these days it was called THE ELSTREE MOAT HOUSE HOTEL.
Regrettably the only complaint[More] we have, is the fact that the hotel requires major renovation now.
In our room this time we had to point out various articles of ironmongery were missing or broken.
I don't think one penny has been spent in upgrading or renovation since the hotel was built......Great shame:[Less]
When stranded at Heathrow I was able to get a room here and was very very well taken care of by Keven and his staff. They kept the kitchen open a tad to make sure I hade a late dinner, a very nice[More] room and helped me with a few logistics. Highly recommend.[Less]
Comfortable well presented hotel
Stayed here for business prior to a flight the following day. Arrived late so was unable to make use of communal areas or try the food.
Staff were very helpful and friendly, I was speedily checked in[More] and chilling out in my room within a matter of minutes.
Checked out early in the morning and returned the next day to collect my car, process was smooth and uneventful, I was on my way quickly[Less]
A night at LHR
Very helpful and welcoming staff following taxi mix up taking me to wrong hotel initially! Light, bright but quiet lobby. Staff dealt with International IHG card mix up, luggage assistance to my[More] room. Very comfortable and spotlessly clean, quiet floor. Very safe. All staff polite but discreet. Bus transfer to airport on time and easy.
Only downside breakfast doesn't start early enough![Less]