Too noisy at reception
Lobby bar is too close and affect communication at reception[Less]
Great price for a comfortable stay
The hotel is conveniently located next to a shopping mall with plenty of restaurants. Breakfast was included with th price and generally the stay was very comfortable, and the spa facility was[More] relaxing.
The downside was the selection of foreign TV channels which was barely enough, although there is a full coverage of the local channels.[Less]
at night can't sleep well.. cause too noise..
-construction too noise[Less]
Not bad stay
Room are okay, except some toilet issue, which was managed by staff efficiently.[Less]
By Y Meng
Attentive and helpful staff, all of them. Thank you for making our stay enjoyable.[Less]
Friendly front desk staff and room cleaning staff;
very quiet environment, nice room
good selection of breakfast items
It overall is a good place to have a rest in a busy city, but the price is a[More] little higher than expected in a city like Hangzhou, so the value is not very attractive.[Less]
as usual excellent
Holiday Inn garanties good value for Price. excellent coffee and breakfast with western choice. Bus 118 takes you to Western Lake. Airport bus leaves you Close to Hotel. far to railway Station[More] (50min. 45Y)[Less]
Polite and helpful hotel staff. Very comfortable sleep.
By Marc Chua
Being a regular guest at this property, I am happy that the staff remembers me and can also expect a good stay and good sleep.[Less]