Comfortable room, but poor veggie options in breakfast
1) Room was nice & comfortable
2) Room service was good.
3) Front Reception service is courteous.
4) Poor veggie choice in breakfast.
5) I was charged a deposit amount when I checked-in and was[More] charged actual amount at time of checkout. I was told that the deposit amount will be refunded, however I have received the same. Its been 16days since I checked out. Please check this asap. I have also sent email to hotel customer care.[Less]
As good as expected
pretty good facility. No convenient public transportation access.[Less]
It is not easy to find taxi but reception helped to call them
Breakfast was not as I expected as I paid approx RMB650 which I expected more. I went to other Holiday Inn express before but I did not[More] like this one and I think it did not worth that money[Less]
Great Room and Location
Perfect location on the river, all around a very good hotel with great value, even by China standards. Staff most pleasant, maybe too many 'good morning's though :)[Less]
Great views - nice place to unwind.
Stayed at this property a couple of times over the past few months.
Location-wise, the hotel is located on the south bank of the Huangpu river front (which means it is in Pudong, technically),[More] reasonably close to the Mercedes Benz Arena, Expo Convention Center and China Art Museum metro stop (flag-on fare for taxis). You may need to plan ahead if you will be visiting other places in Puxi. There is a reminder in the room to plan ahead and arrange for taxis beforehand. For the more adventurous (and with time to kill), you can try the ferry (to Puxi - ends up near the base of Nanpu bridge but you do need to walk a bit) or the local buses (also takes a bit of walking).
The rooms are very nice with floor-to-ceiling windows. Those overlooking the river are excellent. You can spend all day (and night) watching the endless flow of barges and rivercraft going up and down the river.
If you opt for Club, do pay a visit to the Lounge an check out the view from the sitting area! There is even an open area at the other end (again with floor to ceiling glass windows) that opens up on three sides. Watching the sun go down is quite a nice experience. On weekend nights, you can enjoy the pretty lights that the buildings around the Bund turn on.
The staff are generally very helpful and pro-active. Most customer-facing staff are able to speak English or can at least direct you to someone who can.
From a personal point of view, these past stays have been very interesting - some minor issues but mostly addressed.[Less]
the best stay at a intercontinental staff are the best at a hotel[Less]
Very good choice in Shanghai. Hotel was hip but always comfortable. Good location, great amenties and food too,[Less]
Great place - fantastic Japanese restaurant but they do not charge to the hotel so either have a credit card or cash. Well worth the 'trouble'.[Less]
I booked 4 rooms and arrived around 16:00, 3 rooms out of 4 were not ready, actually disappointed as 3 of my collages were visiting first time. to this hotel. Not a good impression , anyhow beside[More] this everything was fine[Less]