Front desk Staff were extremely helpful and polite. Room was clean and up to date, with a nice office area. Mattress was firm and not too soft. Room was quiet and relaxing.[Less]
Good staff and services
In general the service is great. suggest to consider setup fast checkout process. As it take more than 10 minutes for checkout every time.[Less]
Very friendly and attentative staff.
I had been well looked after by the night staff when I was feeling unwell. Very considerate and attended to my needs with urgency. There was no inconvenience to them and they made feel comfortable.[More] Exceptional care & service![Less]
The food range for buffet dinner is limited and same every time I stayed in the hotel. Given the limited food range, the cost of the buffet dinner does not offer good value.
A hotel that I stayed in[More] Zhuhai has buffet dinner fixed at RMB 238 [nett] for hotel guest included red wine [unlimited flow], lobsters, different kind of crabs, tiger prawns,.....
In addition to normal TV cable TV stations, the hotel also has free videos of latest movies in the menu selection for both English and Chinese movies.[Less]
Good for Platinum members
Hotel really tries hard. It succeeds.
They are a well oiled machine and staff are trained well. I do acknowledge that some western visitors may find the staff short, but that is genuinely not meant[More] to be put-offish.
Upgraded to a suite on arrival. Breakfast included. Staff in club lounge were very nice. All staff non-intrusive.
Breakfast was included as IHG Platinum member.
They helped me get a cab quickly to where I wanted to go because I was late.
Thank you. I will return.[Less]
The staff was nice and the facility was good. Really recommend to go here.[Less]
Satisfied for room facilities
Overall satisfied for the service and room
We are stay a night in Macau but fully satisfied the great service provided by staff
We feel warm welcome upon check in and check out[Less]
Value for money in Macau
We just loved staying at Holiday Inn where the staff is quite helpful.[Less]
Great Stay in Holiday Inn Macau
The staff at the reception was extremely friendly and checkin was fast. Unfortunately the restuarent which I frequently patron for the Portugal food buffet was under renovation. Hope it is done on my[More] next trip.[Less]