Very comforatable and easily accessible through sub-way.[Less]
Comfortable bed but take care of your belongings
Faced an incident of theft and no help from hotel, from electronic safe in a club room with restricted entry.[Less]
comfortable stay and great Staff
By ANR DXB
I enjoyed the 5 days stay in Holiday Inn Express, Thea Leymann Strasse at Essen.
The staff at the hotel were very good and went beyond the call of duty to make our stay comfortable.[Less]
The hotel is not far away from the main train station, taxis are available any time. The hotel is clean, staff very prompt and kind.[Less]
Good location and very clean efficient well run hotel[Less]
Out of chaos came calm
I had initially made a mistake in the booking over the internet but the reception staff corrected this and we spent a great stay in Essen.
My wife wanted to taste some typically cooked German food[More] and the hotel staff gave me directions to a good restaurant where the food was excellent and the atmosphere was to match.
The only criticism was about the internet connectivity.[Less]
Good week in Dortmund
The hotel was clean, and offered all the amenities I needed. The staff was extremely helpful.[Less]
Clean rooms, good breakfast, friendly staff
Pluses are in the title, the minuses are:
- no fridge in the room
- no closet in the room, one cannot stay too many days there easely
- parking is not free, although the hotel is not in the city[More] center.[Less]
For whatever reason (mouse scroll ?) the reservation date of my arrival was postponed by two weeks, so when I arrived with my family, I was not listed as having reserved. The reception handled this[More] issue very professionnally and with much kindness. In less than an hour they fixed a family room to the price I had reserved and cancelled the erroneous reservation. This was very pleasant after a day with much traffic jam and kids in the car for 800 km, so I can only warmly recommend the site.[Less]