I enjoyed my stay there. Staff are friendly and helpful. The one thing that can be improved is breakfast.[Less]
Great location and great staff.
I appreciated the location and the cleanliness of the room.
However, what made my stay at the Holiday Inn Express Jakarta Pluit Citygate outstanding was the staffs at the front office! Mr Joshua[More] especially and Ms Priscella were not only extremely friendly, courteous and engaging, but were extremely helpful and professional in listening to the request or questions I had. They were both proactive and reactive to their services. It felt like a home away from home and indeed, it was a memorable stay. I would definitely come back should the opportunity be given to me in the future.[Less]
Overall are good, but just the water pressure is slightly low, and do not know why inside the room do have a lot small mosquito[Less]
Excellent Staff, Excellent Food, Spotless Service, The Excellent Value for money
During my recent business trip it was wonderful to discover this wonderful hotel which has excelled by providing spotless training to their staff to serve the customers. My Special Thanks to Mr.[More] Ilham who has all the passion and energy to provide personal attention to each customer and Miss Widea (at IHG Counter) who would not hesitate to go an extra step to look after the customers. I don't want to miss to mention that each of the staff member was great with looking each opportunity to provide excellent service. People in simple words it was excellent experience to be at this hotel.[Less]
Carpeting in Hotel
One recommendation I would like to flag is the the carpeting within the corridors on each level of the rooms seems to be a bit old and have a moulding smell.
Would be nice if these can be thouroughly[More] washed or perhaps changed to get the odour to be more fresh and new.[Less]
By Danny Ng
The room was spacious and clean. The hotel staff were friendly and also greeted me with a smile.[Less]
By Jon Lee
Hotel is in a great location and the staff were friendly. Pillows was not too comfortable and house keeping did not replace all the towels but I'm happy overall.[Less]
great biz hotel in the middle of city
just try the new holiday inn in Jakarta
the location is great , although the name is Wahid Hasyim it is more on Thamrin road than the other holiday inn express carry Thamrin's name
this hotel[More] exactly in the middle of thamrin road which is the main Jakarta road together with sudirman road
10 min walk to national square where stand the famous MONAS statue and presidential palace
excellent room and generous size of bed room and bath room
the room it almost par with 4 star hotel in jakarta
the only problem is the hotel lack of parking space which not an issue for biz traveler and tourist
the price was super good value but i believe it was a promotional rate[Less]
The staff at Holiday Inn Express Jakarta Thamrin were friendly and helpful. Quite impressed that the staff actually managed to remember my colleagues and my room number when we were collecting our[More] laundry on the 3rd day!
Keep up with the great service! :)[Less]