very suitable location. Close to the city. Hotel was spotless clean. Excellent staff[Less]
Really nice place to stay
I went to this hotel as it is very close to the Heineken Music Hall.
Overall it is a very comfortable environment and I will stay there again if I go back to that area of Holland.
My only[More] complaints include the fridge being turned off when the room is empty/has no electrical supply when vacant and on the website it said breakfast was included. I discovered at the hotel that breakfast is not included but could be purchased in advance at a discount.
As I was not familiar with Dutch early to rise culture, there was no one to ask if any of the hot items contained dairy products.[Less]
Excellent Service and overall good meals
Overall attention was excellent, breakfast pastry and other available options exquisite alas coffee was quite bad and usually cold, everything else was excellent.[Less]
Nice and cozy hotel
It was a short but nice stay.
The location is pretty convenience to metro station and a shopping mall too. Too bad I didn't have time to go to the mall though.[Less]
By It´s me
Friendly and helpful staff. The room was clean and we had not the best but a very good breakfast. Near to the Metro Station, about 5 minutes to walk to. By Metro is the duration of the journey about[More] 15 minutes to the central Station.[Less]
We had a great stay at your hotel.
I would really like to say how helpful and nice the staff at the front desk were to us... and our stay was very comfortable.
The hotel is very well positioned in a very active part of town - the[More] arena, Imax, concert halls, twenty minutes from the airport by train and only five minutes by Metro to Centraal Station in the heart of the Canal District.[Less]
Excellent front desk services and helpful staff
The front desk staff who handled my check-in was one of the most helpful and attentive. She took the effort to explain the amenities in the hotel, and even helped to explain the delivery-food[More] menu.
Knowing that I don't speak dutch, she even helped to place the order for me.
For breakfast, the staff ensured that all the food and drinks are replenished on time.[Less]
very friendly and helpful staff...........but no washcloths[Less]
This hotel has the greatest staff ever on front desk and kitchen. Very well located hotel for Business in Utrecht, also Shiphol and Amsterdam[Less]