Job well don keep it up, excellent staff very helpful ,[Less]
Great room view and very professional and friendly staff[Less]
Upgrade and Facilities and Service
I was taken aback by the lack of urgency and politeness when it came to certain requests made via the telephone operator. This comes as a total surprise considering that the InterContinental brand[More] ranks higher than Crowne Plaza and Holiday Inn, where the service seems to be more focused and efficient. There is a visible lack in proper management.
The smell of Arabic perfume (oud) in my room was also overbearing, and it lingered on for the duration of my one-night stay. Not pleasant at all.
Lastly, some of the staff in Spears were far too pushy in serving their signature meat. They need to be more sensitive towards customers.[Less]
Amazing, better than even expected
simply the best in Jeddah! will certainly come back![Less]
Good Staff - Food and Location
a lot of room amenities[Less]
Really great service
I have never been disappointed at this hotel. Hotel staff are so friendly and attentive to guest's needs. They do whatever they can to make your stay a memorable one, and they were successful.[Less]
Excellent Stay more than expected
By Gethami 2015
i loved it..higher than expected. my room was upgraded to suite and it was fabulous.
the staff was friendly and attentive.[Less]
Home away from Home
Great hotel fantastic caring staff to the smallest detail.[Less]
Great service. Comfortable installations. Excellent situation, near airport.[Less]