we succeed to find a room and far expensive than other hotels.
stay was amazing and all family enjoyed even kids in the kids club, concierge was helpful in solving our ticket, reception was friendlly[More] and our check in was just a glimpse. Club lounge was perfect than before. Food is so tasty in lunch but service is poor in breakfast. cleaning was average in room and tilettes and they didn't clean room well in last two days, furniture getting older. i thank duty manger for his prompt help in our first day[Less]
great location and luxury hotel
it was one of my unforgettable trip to the holy city makkah. The location of hotel in front of the main gate of holy mosque. The car parking is little bit crowded but the staff will help you to park[More] your car.[Less]
My best stay
superb location and luxury. front desk are polite and so helpful and concierge was fast in our luggage when arrive, many variety and taste at breakfast but service is poor, our room bathroom wasn't[More] properly clean and smelly but the hotel manager was quick responded and solved it and they even respected my rewards club member more . it's still my best stay in Makkah really[Less]