I stayed at the Intercontinental OR Tambo while doing successive day trips to different parts of southern Africa. Location can't be beat, and rooms are clean and comfortable. The housekeeping staff[More] stops by in the evening for turn-down service, and brings chocolates, offering help with any difficulty or confusion about the room equipment. Was only here for successive evenings, but got a good night's sleep and ate at the restaurant. One meal was excellent; one adequate. Would stay here again on business.[Less]
Perfect for the weary traveler.
The rooms and beds are extremely comfortable, and such an immediate relief after a long haul flight to Johannesburg. Concierge is also very helpful regarding the surrounding area.[Less]
All staff encountered at the hotel were of the highest standard.The service provided by checkin staff, valet's and forecourt staff was of the highest I have ever had in 37 years of regular travel.[More] The staff could not do enough to make my stay comfortable. I will return for business and leisure. The room was of an exceptional standard and all fitting good quality. Highly recommended .[Less]
A few small issues
Shower has an old soap holder which cant hold gels? Its a little dated.
Wi-fi was very poor.
Pool maintenance was poor - leaves in the water and silt.
Overall not bad, but could do with some[More] tweaking.
Staff are very accommodating and friendly.[Less]
Overnight stay whilst in transit
Good overall, friendly staff and systems. The shuttle times for the afternoon may need a review as well as the internet connectivity.[Less]
Had 1 night at this airport hotel. Pleasure all the way. Proff staff, exellent room and a delicius breafast. and at last a great shuttle bus service to the airport.[Less]
1 step from being the best in Joburg
Hello Holiday Inn, as a regular Guest for your hotel all i wish to see enhanced is the internet connectivity the speed needs to be boosted and the connectivity through Gconnect and them controlling[More] your internet is a mess not a single time i come to the hotel and a day or 2 is missed without internet throughout the week stay that Join.
I would really recommend taking the internet distribution passwords inhouse and increasing the internet connectivity speed.
Everything else about your hotel is amazing I recommend your hotel to a lot of friends but the internet is an issue for most of the people.
Experience of stay
The room was close enough to the Lifts as requested.
The aircon was not sufficiently cool enough
The extractor fan in die Bathroom was not functioning
The ice machine was not functioning for the[More] last 3 years
There was no face cloth on the last day[Less]
COmfortable hotel, good service
For a business trip this hotel is a good choice if you need to be near Midrand as I did, or Sunninghill/Sandton. Decent breakfast, helpful staff, overall pleasant stay.[Less]