well equiped comfortable hotel with friendly helpful staff
nice location, pleasant outlook, good value, friendly small hotel, helpful and efficient staff, easy free parking[Less]
Comfortable bed and great service.
I slept really well. The room was what I expected it to be.
The Toby carvery next door is great, easy to get to.[Less]
Good location, friendly staff
By Simon P
This is just what you want from HI Express, good location, reasonably priced, clean[Less]
Unfortunately, a 1 night stay
Very impressed with the room and hotel. This was my first exposure to Holiday Inn facilities outside of the US and it definitely influenced by decision on where to stay on my next trip to England. It[More] will be at a Holiday Inn rather than the hotel arranged by my employer.[Less]
Even though the disabled room we had for our daughter who was in a wheelchair, the room (104) did have a annoying smell, also the washbasin tap in the bathroom was rather noisy and was annoying[More] somewhat, really needs to be seen to, but overall happy.[Less]
Good value, Great staff
As someone who stays often in Holiday Inn Express or equivalent you know you are not checking into a top end hotel but then again you are not paying top end prices. All you can ask for is friendly,[More] helpful staff and clean comfortable surroundings and the hotel delivers on that score, especially the staff. Hotel is in a good location, close to rail station and restaurants (where a discount is offered to hotel guests). For a business stay of 1 or 2 nights, it meets my needs and I would return again when in the area.[Less]
Clean, comfortable and convenient.
Hotel is clean, comfortable and in a convenient location for the city centre.[Less]
By Sunderland supporter
Would stay here again big room very relaxing. Excellent shower.[Less]
By Steve M platinum member
Great hotel excellent staff clean rooms my only complaint would the £5 charge for the car park[Less]