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Compare Hotels in Harlow

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Featured Harlow Hotels


Latest Harlow Hotel Reviews

Average Rating for Harlow Hotel
(4.3 / 5) of 38640 reviews
Great facilities and a comfortable stay
By Neonblaze
I stay at this Hotel frequently and the rooms are always clean and comfortable. They are maintained to a high standard. The staff are always helpful and friendly. The only thing I would improve is [More] the room service menu. It never changes and the choices are not that healthy. It's right next to Wembley and the retail outlet, so it's great if you want a little retail therapy, a movie or a nice meal out. I would recommend staying here. [Less]
Reception staff not helpfull or friendly, everything else was great.
By EvyG22
First, I want to compliment you with the cleanliness of the room and the quality of the room. We had a great, spacious room with a nice view on the 8th floor of the hotel. Also breakfast was great, [More] very friendly staff and good food. But I was very unpleased about the staff from reception. When we arrived around noon we asked if there were any rooms available, but unfortunately there weren't. That was not a problem for us because we could storage our luggage and call the hotel in an hour to check if our room was ready. We called after one hour but the person who answered the phone was very rude and said no the room is not ready. She made me feel like a fool that I was calling to check if the room was ready, even though the man behind reception even gave me an information card with the phone number on. Later on when we checked in my wifi did not work. I went to the front desk and the girl tried to help me a bit but it didn't seem like she knew a lot about how to connect with the internet. So after one minute she said she couldn't help me and that was it. When we arrived back in the hotel around midnight I asked another person behind the front desk, but he didn't even check anything he just said he didn't get any other complaints about the internet so it is probably my device so he couldn't help me. And again we were dismissed. I had to make costs using my 3G internet instead of wifi because I needed the internet and was counting on using wifi in the hotel. I was very unpleased about the staff helped me with my problem. [Less]
Friendly Staff at Reception
By RizMar
I accidently had book the hotel for 18/19 August instead of 18/19 July. It which was non refundable and non changable. However staff at front office and Reservation team were kind enough to check me [More] in using a new booking and cancel/refund the old booking. Thank you for your cooperation and understanding. Much appreciated. [Less]
Friendly, efficient and helpful
By Kerry R
The staff are excellent, really friendly, helpful and polite. The hotel is clean and comfortable and not too far from the DLR station. Only slight concern was the breakfast. No vegetarian options, [More] low stocks and not a massive choice. Would definitely recommend though. [Less]
Overall average experience.
The breakfast restaurant is very average, they serve a limited and repetitious range of average quality food (the food isn't tasty). [Less]
Nice hotel in London
By Yvonnne47
We enjoyed our stay in the Holiday Inn Express - Limehouse. The staff was extremely helpful to us, because we had jet lag badly and went down to the main desk in the middle of the night more than [More] once. They also helped us learn the underground, because we learned the hard way that taxis are expensive in London. Great folks who helped us on our first international vacation! [Less]
comfortable with great service
By jules dancing
i stay regularly at this hotel for social events locally and for business the staff are great , and the costs are usually very competitive . [Less]
very friendly staff through out the hotle
By nuznuz
had a nice sleep as it was comfortable even though I had an exam the next day [Less]
Staff made a good impression
By Drummerama
As we only used the hotel as a short stop to attend a local function and not having stayed at a Holiday Inn for a long time, we were pleasantly surprised by the staff and their greeting/efficiency. [More] It is difficult to rave about these type of hotels as we always have reasonably identical rooms in this style of accommodation. However, my choice for short stop hotels in future will always include looking for a Holiday Inn, if not the first choice. Thank you for a good experience [Less]

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