Used Crown Plaza with a 15 days parking option for overnight stay. Excellent room,comfy bed, friendly staff and great location for the airport the next day. Free shuttle also great[Less]
bed is too short
Service were great but just the bed is too short. I am not tall at all.[Less]
Good airport hotel - very good service
The deal for an overnight stay and 2 weeks parking was no-brainer!
Rooms were clean, but the bed felt like a small double so was hard to get comfortable (if they do them, definitely ask for a KING[More] size bed if there are two of you. Mattress was a bit hard too so if I'm honest not the best nights sleep. A bigger bed could have potentially made a difference here though.
Parking is REALLY convenient. You park your car, hand reception the keys and they then do the rest. Same in reverse when you get back. A shuttle bus takes you the 5 mins to whichever terminal you are flying from.
Service at the hotel was really good. Breakfast buffet (extra cost) was also nice. Just slightly on the pricey side if I'm honest but no more than you pay in the terminal and the quality is definitely better so yes I would call it "airside prices" but if you're going to spend the money then you may as well have a decent breakfast for it!
Overall I would recommend, just get a bigger bed![Less]
Friendliness of staff
Professional staff and friendly and knowledgeable.[Less]
Have stayed here over a few years and hotel rooms were tired laterly. recent refurb across the whole hotel has brought it back to life , rooms (inc bathrooms) are completely refurbed.. room are[More] excellent now. Staff brilliant as per usual.. Will return to stay here more often...[Less]
Great room, attentive staff
On the whole, a lovely hotel. Checked in early, no issues. Room comfortable and trendy enough. Staff were polite and extra helpful. Only criticism is that the car park exit barrier requires a pass[More] code. This is situated on the front desk but I missed it. Take note of it and your stay should be delightful[Less]
Excellent serivce good hotel
By Penny Lane
Stayed here over night on 21/11/15 everything about this hotel good would recommend good value for money bus stop right outside £4.20 day pass, or £7.20 from hotel to Picadilly[Less]
Awesome comfortable stay
The room was incredibly clean and tidy, and the staff we're really friendly and welcoming. I would definitely be returning!:)[Less]
Manchester Central Park
Let's start with the reasons this didn't get a higher rating.
A strong smell of paint when you walk in and as you go up the lift or stairs but not noticeable in the rooms and is just a sign of[More] making sure the hotel stay fresh right?
The room itself was the biggest disappointment, 2 beds pushed together to make a double, this is quite common, but the issue here was that one side of the bed the mattress was wafer thin from use and in need of replacement, whilst the other side was clearly less used and therefore not in as bad a condition, still could do with freshening up.
The other down side to the room was the strong smell, similar to body odour, this dissipated once the air-con was turned on and the air circulated for a little while.
Now to the positives...
The food - Quality and quantity - unusual to get both in a hotel but this was a pleasant eating experience both for dinner and breakfast, the bar was well stocked too.
The staff - From the point I entered to check in the staff were amazing! Best service I have received in any IHG hotel! Very friendly, approachable and keen to help![Less]