This hotel is a Holiday Inn Express, if you have stayed in one before you know what to expect.
Except this hotel has a new style foyer with funky colours, electronic touch screens and news style[More] seating.
It is a great improvement.
Hotel was a good price for the area, well it is London.
Only let down is the limited food choice, especially as there isnt anything nearby to go to[Less]
Hotel and staff excellent
We arrived early and allowed to park our car while we went into London on returning we booked in and the staff where outstanding in all ways[Less]
convenient and comfortable
Has everything we need when visiting London, good example of a budget hotel[Less]
By Funky one
have used holiday inn a few times always great service, and when i travel and need somewhere comfortable to stay it ill be with this great company[Less]
Exactly what you expect.
Room was exactly as you'd expect from Holiday Inn - spacious, clean, and comfy.
Very friendly staff at reception. Usual fuss waiting for paperwork but didn't take long.
Average hotel breakfast[More] selection, but not many staff on hand to render assistance.
Cost a little more than I would have liked - but priced competitively for the area, so can't complain.[Less]
Staff are excellent
The staff in this hotel make for a great visit. The rooms are clean but could do with a freshen up, dated furniture. As could the bathrooms, small details make big impressions. Again, can't thank the[More] staff enough for a great visit.[Less]
Average hotel with great staff
By Tractor driver
A basic nuts and bolts hotel, it's main selling point being it's location, 1 min from rail and bus station.
The bed was too hard for my liking but the room was functional (although hot water failed 3[More] times during my stay).
The breakfast was very basic with no Bacon and during my stay the cereal range was taken back to Holiday Inn basic which was a step backwards the evening meals however were prepared well and delivered quickly although not a massive choice.
All that said however what gives this hotel 5 stars is the staff who were friendly engaging and helpful and for that alone I'd recommend this hotel.[Less]
Like most HI Express hotels it's a clean, efficient and simple place to stay on a business trip. Staff were friendly and helpful.[Less]
next to train station
our reason for chosing this hotel was that it is right next to the train station to Paddington which is so convenient, we were going to an event in the city returning late that night, hotel was clean[More] and staff friendly[Less]