I went to visit my daughter (she's a student and lives on Jesmond Rd so it's ideal!). The hotel staff were fantastic, even putting a shower chair in the shower beforehand (I'm disabled). The room was[More] very clean. We had a meal in the Italian restaurant 'Fratello's, attached to the hotel and it was gorgeous! I shall definitely stay there again.[Less]
Excellent service, great location
Excellent service, great location. Very clean and friendly hotel. Hand made pizzas were delicious.[Less]
Great hotel and service
I have been visiting this hotel a couple of times a year for some years now and I have always found the staff to be both attentive to my needs and wants and also friendly towards my wife and myself.[More] 5/5 brilliant![Less]
Nice modern rooms with friendly courteous and knowledgeable staff, and free parking next door[Less]
Great Central Hotel
This hotel is ideally located for shopping, dining or going to gigs. Central location within easy reach of the train station. Friendly staff.[Less]
Your excelent staff
I would like to give a highest reward and services especially to your Restaurant staff - Michael. He is not only has a warm hospitality but also cheerful to all the guests who came from all over the[More] world.
Keep him .... he was the one who make us keep comming back to your hotel in Newcastle.
Friendly and ideal location
Thought the hotel staff were friendly and helpful when looking for information.The location of the hotel was ideal for the purpose on this occasion.[Less]
By Brummie Bullett
I stayed for 2 nights, great check in, nice room, good breakfast.
Very friendly staff & will definitely stay again[Less]
Staff are excellent, professional and efficient.
All requests and dealt with quickly and always willing to help with any local area questions.
They appear to work well as a team and enjoy their jobs.[Less]