Great Hotel let down by ridiculous slow Internet Speed
By Tony & Paula
I have now been staying at this hotel for the last 3 weeks and here are my thoughts.
Staff are friendly and helpful especially Tomasz on Reception and Kyle behind the Bar.
The rooms that have[More] been recently upgraded are also really good with comfy bed, sockets next to bed (at last in a hotel)
The meals have been well cooked and reasonably priced though Crick is only 5 mins away with to great pubs in it.
Only 1 but for someone like myself and several of my colleagues who spend 10 months a year in hotels this unfortunately for me is a 'Show Stopper'
The issue is the Hotel 'Free Internet' speed is all but useless with a 0.49mb download speed which is like the days of owning a dial up modem and the cost of upgrading to a faster network speed is ridiculous.
I would use my own unlimited data for internet access but unfortunately the 'Three' network is worse than the Hotel Internet.
It is with some reluctance that myself and some colleagues will be relocating back to the Holiday Inn in Coventry J2 as of the 23rd Nov for the rest of the year where the Hotel Internet speed is still as poor but we get 4g Mobile signal.
Maybe when the Hotel improves it's internet speed or offers fast speeds for Spire & Platinum Members myself and my colleagues will return to Crick again.
Clean and friendly stay, only negative was the mattress could have been comfier.[Less]
IHG should stop adding a service charge to bills for hotel guests in the restaurant, as it is not clear where this goes. It should be left up to the guest if they wish to include a gratuity for the[More] service they have received.
The food is very good, and the hotel itself is very comfortable.[Less]
I recently spent the night to visit the classic car show. The accommodation was good and clean and was a twenty minute walk from the NEC. The staff were very friendly and attentive. The breakfast was[More] good as I thot there would be no cooked food,however there was but only sausage, beans and scrambled egg could do with a few extras choices.[Less]
Enjoyed our stay very much was at the NEC car show and it was great to come back to the comfort of our room.
For business people the room could do with a desk chair.
Reception staff were very[More] friendly and helpful.[Less]
hotel was comfortable and the staff were attentive. why do I have to make this 50 letters long if anything this is the only thing that has started to annoy me.....[Less]
very good wanted a clean bed and bathroom as a place to sleep when visiting family in Birmingham .[Less]
value for money
excellent amenities for short stay[Less]
A good example of the HIE brand. We received a warm welcome on arrival and the staff were helpful and courteous throughout. The property is maintained to a high standard in both rooms and common[More] areas. Only gripe would be that the double bed was really small, so didn't have the best sleep. Otherwise, very good.[Less]